OLD BUILDER - Proactive message on mobile

This article corresponds to the V2 (Classic) of the app. You can check the equivalent for the new version V3 (Bricks) here

Having troubles viewing your amazing Proactive message on your phone? But why it's showing on your table? 🤔 Let's get that fixed!

Seeing that Proactive message depends on the width of the device to be able to be displayed, we have worked out a little solution to adjust this limitation.

Add the following code in the body of the parent site:


@media screen and (min-width: 300px) {
.LandbotProactive {
display: block;
width: 298px !important;  


It's not the most practical approach, and its in our roadmap to improve the mobile experience, but this will hopefully help you to achieve your goal 🤩

These scripts and how to's are not native functionalities. Landbot won't be able to support, help or guarantee these scripts and how to's. These Workarounds and How to's are for developers, as a learning and example material on how to extend or modify some of the platform limitations.  Due to platform updates, some scripts might stop working in the future.Please, note that in case of Scripts and Workaround the Custom Success Team can deliver limited support.

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