OLD BUILDER - Customize Errors

Now you can customize the error message for every Ask a question block in your flow. Learn how.

  1. To activate custom Error Messages, click on Power-ups - Customize Errors in the chatbot builder:

  2. Now, click on the toggle to activate it:

  3. Once activated, you'll see an extra field in every Ask a Question block - except the "buttons" type - where you can enter your custom Error Message:

Error messages are only triggered on validated-answer questions. Learn more about these questions here.

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