Table of Contents

Introducing Landbot 3

Sofia Teran Updated by Sofia Teran

Brand new interface

As we like to say, a GIF is worth a thousand words 👆🏻

Multi-question block

This is probably one of the most exciting news. The multi-question block allows you to integrate more than one question type into the same chat bubble. In other words, the faster the user experience you've ever seen in a conversational interface! And, of course, you can take the customization to a whole new level 🎉

Would you like to know more about this feature? Click on our Multi-Question - the Question editor article

Design section

With many more customizable options. No need to touch the code to change the border-radius of the buttons, the shape of the chat bubbles, the live chat icon, and so on 🌈

Design Templates

It comes with 16 new ready to use 🖼

You can find further information about this new section by clicking on our Design Section Guide article

Proactive Messages

You can customize the proactive message based on conditions more suitable for you

We have created a whole article about this section, to find it, click on our Customizing the Proactive Message article

Persistent Menu

We improved this feature, now if the menu consists of more than two items, it includes a hamburger menu with all the links.

There's more information about this improvement feature on our Persistent menu article

Question: Address block

We have improved this block as well. Now you can add your own Google Maps API key to use Google’s auto-complete function. It works on all devices, including mobile.

Here's our article that can help to Validate an address with Google Maps API

Human Takeover flow

This feature is used when the conversation with the bot stops and a human agent comes in, it’s made crystal clear. As soon as the conversation is assigned, the user can start typing straight away. No need to wait for an agent to answer first.

You can also customize the Assignation message and the Agent profile text

More information at our Human Take over block article

Custom goals

Having a Goal block after certain questions helps you to easily track if the user has gone through a specific path in the flow! And now you can even create and track multiple goals within the flow 🎯

You can find more information in our Custom Goals article

Improve SEO performance

Load the bot when the user moves the mouse.

Lead Scoring block

Lead scoring refers to assigning points to leads based on how relevant they are to your goal. For example, how likely they are to purchase your product.

You can find more information in our Lead Scoring block article

Picture choice

When uploading an image in the Picture Choice block you can rearrange and crop the image by zooming in and out.

And you can add a “footer” to the picture choice cards for extra information. You can add a title, description, highlighted text, and customize the text of the button

You can find more information in our Picture choice article

Date block

You'll see a menu where you can add text, format to save the date, show date picker, set available dates, disable specific dates, validate the error messages, and customize the variable name where the answer will be saved (by default @date), right at the bottom:

You can find more information in our Question: date block article

Multiple files upload

 You can enable this option within the block's configuration and allow users to upload multiple files

It's possible to upload up to 6 files at once, and each file has a size limit of 10MB!

You can find more information in our Question: File block article

Specific Block IDs

For every single message. By activating this option in Settings > General, you’ll be able to visualize each Block ID in the Chrome Devs Tools. This is extremely useful if you want to use CSS or JS to customize single messages.


We improved significantly the performance on mobile by reducing the animations to the minimum.

Total compatible for embedding in Web Views from Messenger, Facebook, or other social media.

How did we do?

How to migrate your bot from Landbot v2 (legacy) to Landbot v3

Migrate your web bot from the Old Builder to the New Builder (Landbot 2 and 3)