Table of Contents

Types of content you can use in Messenger bots ๐Ÿ–ผ

Jonathan Goodfellow Updated by Jonathan Goodfellow

Prefer watching than reading? No problem, we've got you covered ๐Ÿ‘‡

Want to know what content can be used in Messenger and its compatibility with Landbot? Check out this article to see all about it!

Note: The character limit for Messenger is 2k characters

Text Formatting

In the builder:

To format the text, you can use the below symbols, or use the in-app editor.

In Messenger:

Note: The text formatting does not work when displayed in Messenger in mobile devices.

Image

In the builder:

Or

In Messenger:

Or

Note: If you are trying to add Images inside a Buttons block the image will appear as a link, you need to include it inside a Send a Message block or Media block to see it correctly.

Emoji

To addย emojisย you have different options:ย โ€‹

1. In case you are using aย MAC deviceย you can use the native emoji picker from Apple. To activate it you need to use the combination of keyboard:ย Control + Cmd + Space ๐Ÿš€โ€‹

2. In case you are using aย non MAC deviceย on aย Chrome Browserย you can install a virtual emoji keyboard in Chrome store. With the emoji keyboard you can introduce any emoji you want into your text.ย 

Please also keep in mind that depending on the device your user use the emoji you choose could appear differently ๐Ÿ˜…

In the builder:

In Messenger:

GIF

Gifs work in Messenger Bots only when they are attached to a Media block!

If you send a gif via the Message block, only the link to the gif will be displayed:

Videos

This feature is currently unavailable due to updates in Messenger API's security updates.

Youtube and Videos

This feature may be unavailable in European countries due to updates in Messenger API's security updates.

In the builder:

In Messenger:

Audio File

This feature is currently unavailable due to updates in Messenger API's security updates.

In the builder:

In Messenger:

Feature not supported currently.

Location (in Google Maps)

In the builder:

In Messenger:

In the builder:

Or you can also hiperlink it:

In Messenger:

PDF and files

This feature is currently unavailable due to updates in Messenger API's security updates.

In the builder:

In Messenger:

Feature not supported currently, it does not show the file or PDF.

Contacts

Not supported currently.

How did we do?

The Facebook Messenger Ultimate Guide

How to Preview a Messenger bot

Contact