Builder Interface Tour

Anna P Updated by Anna P

Welcome to the Builder Workspace

Where the magic happens: This is your central area for creating, customizing, previewing, and publishing bots — all without any coding knowledge!

Drag and drop the green button to add a new block:

Side Panel: Your Toolbox

Contains a full set of building blocks to assemble your conversation flow:

Use the Search bar at the top to quickly filter blocks by name or function

Bottom Menu: Quick Controls

Dark/Light mode toggle for your preferred visual theme

Shortcuts open a visual reference of keyboard commands to speed up your workflow

Zoom and Move (trackpad or mouse modes) help you navigate large flows comfortably

Undo/Redo buttons (or use shortcuts via keyboard)

Top Menu:

Five main sections guide you through the bot creation process:

  • Build — where you build your bot flow.
Check how to build a bot -basics here!
  • Design — customize bot appearance (colors, fonts, styles). Find all the details here.
  • Settings — configure bot details like responses, hidden fields, tracking, and more. More about your bot's settings here.
  • Launch Share — publish your bot, embed on your site, or share via a link. More info on how to share your bot here.
  • Analyze — review performance data and export interactions (for channels like WhatsApp). More info on this section here.

Restore an old version of your bot

If you want to recover a previous version of your bot:

  1. Click on the clock icon with the arrow at the top right
  2. Delect the bot version you want to restore by clicking on Select
  1. That version of the bot will open for you to review the bot's flow and if you are sure you want to restore it, you must click on Restore at the top right

Preview & Publish

On the bottom top corner if you click on Test your bot you can preview your bot on Desktop or Mobile views.

When you're ready, hit Publish to make your bot live

When you make changes to the bot, you need to click on the PUBLISH, otherwise the version of the bot you'll interact with is a previous version of your bot

Productivity Tip: Keyboard Shortcuts

Open the Shortcuts map at any time from the bottom menu for a quick overview

Offers commands for actions like: group selection, create bricks, copy/duplicate, sort elements, add/remove arrows, zoom, undo/redo, and more

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