Create your bot
Basics - Essentials to build a bot
Variables in Landbot - Getting Started
Landbot system Variables
Builder's keyboard shortcuts and mechanics! π
Builder Interface
Supported Browsers
Guidelines π 5 best practices for chatbot design in Landbot π€
How to "debug" (troubleshoot) your bot's flow to spot possible errors (for non coders)
Build a bot
Blocks and flow operations
AB Test block (randomize flow)
Buttons block
Buttons block
Reply Buttons block (WhatsApp)
Default Output Explained
How to open a new URL in another tab (window)
How to set up Multiple Choice questions
Code Block (Javascript)
Conditions block
Conditions block
Conditions block II (with Dates, Usage and Agents variables)
How to ask a question based on a variable not being set (empty URL params) (v3)
Flow operations
Global Keywords π
Keyword Jump
Keyword Options π Assign keywords to buttons (WhatsApp and Facebook)
Lead Scoring block
Persistent Menu
Jump To block
Formulas block
Get started with the Formulas block
Formulas Blocks Dashboard
Formulas - Regex
Formulas - Date
Formulas - String
Formulas - Logical
Formulas - Math
Formulas - Object
Formulas - Comparison
Formulas - Array
Goals block
Goodbye block
Media Block
Multi-Question block (Create a Form)
Note block
Question blocks
Question: Address block
Question: Autocomplete block
Question: Date block
Question: Email block
Question: File block
Question: Name block
Question: Number block
Question: Phone block
Question: Picture Choice block
Question: Rating block
Question: Scale block
Question: Text block
Question: URL block
Question: Yes/No block
Send a Message block
Send an Email block
Set Variable block
Starting Point block
Business Hours block
List Buttons Block (WhatsApp)
Collect Intent block
Bricks
Bot Settings
Bot General Settings
Second Visit Settings
Custom System Messages
Hidden Fields (Get params / UTMs from url and use it as variables)
Landbot native SEO & Tracking tools
Typing Emulation
Landbot in Wix
Chats - Livechat and Human Takeover
Design (bots for Web)
Share & Embed
Account Settings and Billing
Billing
Teammates - Add extra agents (seats) to your Account
Subscription Section (v3)
Payment FAQ π³
Fair Use Policy
Account Settings
Account Settings
Account Homepage
Dashboard
Roles & Permissions for Teammates
Agent Status and Log out
Common reasons for not receiving account activation email
Privacy and Security
Integrations with Landbot
ActiveCampaign
Airtable
Airtable integration block
Get data filtered from Airtable with a Brick- Shop example
20 different ways to GET and filter data from Airtable
How to add/update different field types in Airtable (POST, PATCH & PUT)
How to Create, Update, Retrieve and Delete records in Airtable (POST, PATCH, GET & DELETE)
Get more than 100 items from Airtable
Insert Multiple Records to Airtable with a Loop
How to Get an Airtable Token
Advanced filters formulas Airtable block
Update Multiple Records in Airtable Using a Loop
Automate.io
Calendly
Carrd
DeepL
Dialogflow
Dialogflow & Landbot course
Dialogflow & Landbot intro: What is NLP, Dialogflow and what can you do with it?
Dialogflow & Landbot lesson 1: Create your first agent and intent in Dialogflow
Dialogflow & Landbot lesson 2: Get the JSON Key
Dialogflow & Landbot lesson 3: Setting up of Dialogflow in Landbot
Dialogflow & Landbot lesson 4: Training phrases and responses for a FAQ
Dialogflow & Landbot lesson 5: Entities and Landbot variables
Dialogflow & Landbot lesson 6: Redirect user depending on Dialogflow response parameters (intent, entities and more)
Learn more about Dialogflow - Courses and communities
Integrations > Dialogflow Block
How to extract parameters from Dialogflow response with Formulas
Dialogflow Integration Dashboard
Dialogflow in Unsupported Languages (& Multilingual)
Dialogflow - How to get JSON Key
External API REST
Dynamic Data (Arrays)
Webhook Block Dashboard
Webhook block (External API REST)
How to TEST your Http Request (Webhook block)
How to POST, GET (and more) with Landbot
Facebook Pixel
Google Analytics
Google Adwords
Google Cloud Functions
Google Maps
Google Maps API Key for Address block
Extract Data With Google Maps Geocoding API
Calculate Distances With Google Maps API
Google Sheets
Google Sheets (Insert, Update and Get data)
How to use Google Sheets to create a simple verification system for returning visitors
How to Upload Document & store link
How to give unique Coupon Codes (with Google Spreadsheets)
Google Sheets Integration Dashboard
How to insert a new row with data and formulas in Google Sheets
How to use Google Spreadsheet as a Content Management System for your bot
Google Tag Manager
GTM - How Track Google Analytics Events in Landbot with Google Tag Manager
Landbot in your web with Google Tag Manager
HubSpot
IFTTT
Integromat
Connecting MySQL with Make.com (formerly Integromat)
How to upload a file to Google Drive using Make.com (formerly Integromat)
Send HSM Template from Make (ex Integromat)
Make.com (formerly Integromat) trigger
How to send an email through Sendinblue by Make.com (formerly Integromat)
Get Opt-ins (Subscribers) from Facebook Leads using Make (ex Integromat)
How to extract data from an external source with Make.com and use it in Landbot
Integrately
Intercom
Vonage
Mailchimp
OCR
OpenAI
How to build a FAQ chatbot with GPT-3
Fine-Tune GPT3 with Postman
OpenAI
Prompt Engineering for GPT-3
Build a Customer Service Bot with ChatGPT and Extract Information
Pabbly
Paragon
PDF Monkey
Pipedream
Salesforce
Segment
Sendgrid
Slack
Stripe
Squarespace
Sharetribe
Shopify
Store Locator Widgets
How to display the near location of your store in WhatsApp (with Store Locator Widgets)
How to display the near location of your store for Web bots (with Store Locator Widgets)
Webflow
Wordpress
Xano
Zendesk
Zapier
Zapier block
Zapier Integration Dashboard
How to insert a row to Google Spreadsheet by Zapier
How to generate a document with PDFMonkey by Zapier
Send HSM Template from Zapier
How to send an email with Gmail by Zapier
Get Opt-ins (Subscribers) from Facebook Leads using Zapier
How to extract data from an external source with Zapier and use it in Landbot
Zapier trigger
How to complete a digital signature flow by Zapier
Make a survey with Landbot and display the results in a Notion table using Zapier
Trigger Automation block
WhatsApp Channel
Getting started with the WhatsApp Integration
WhatsApp Testing
Π‘onnecting WhatsApp Business API with 360Dialog
WhatsApp Number Migration / Porting to Landbot
Facebook Business Verification - Best Practices π¬π§
Adding a WhatsApp number to your account
Settings
Growth Tools for WhatsApp
Opt-in, Templates and Campaigns
Parent Bot/Linked Bot - Add a main bot to your WhatsApp number
How to get Opt-ins (Subscribers) for your WhatsApp π
WhatsApp Campaigns π
WhatsApp's Message Templates
Send WhatsApp Messages with Landbot API
Recognise the users input when sending a Message Template with buttons
Audiences
Create Opt-ins (Subscribers) using Landbot API
New Opt-in block for WhatsApp π
Opt-in Check Block
WhatsApp Bot Creation - Best Practices and compatibility guide
Build a WhatsApp Bot - Best Practices and User guide
Build a WhatsApp Bot - Best Practices for Developers
WhatsApp bots - Feature Compatibility Guide
Types of Content and Media you can use in WhatsApp πΌ
WhatsApp - How to capture and use the first user's interaction (input)
WhatsApp - How to direct a user through a different bot flow on their second visit
WhatsApp - Get user out of error message loop
Javascript in WhatsApp
How to calculate the number of days between two selected dates (WhatsApp)
Creating a Loop in WhatsApp
AI in WhatsApp
Send Automated Message Templates based on Dates
Different ways to format numbers with JS (WhatsApp)
Notify Teammates of Chat via WhatsApp
Creating a Simple Cart in WhatsApp
1. WhatsApp Article Directory
2. WhatsApp Integration FAQ's
Customize and embed your WhatsApp Widget
Other Channels - Messenger and APIChat
Facebook Messenger
The Facebook Messenger Ultimate Guide
Types of content you can use in Messenger bots πΌ
How to Preview a Messenger bot
Facebook Ad connected to Messenger Bot
API Chat (for Developers)
How to create an API chat bot and set up the Hook Url
Building a Slack APP Bot with Landbot APIChat and Node JS
Build a Telegram Bot with Landbot APIChat and Node JS
Duplicating bots
Metrics and Data Management
Metrics Section
How to export the data from your bots
Export data: How to open a CSV file
Bot's Analyze Section
For Developers & Designers
CSS and Design Customizations
Dynamic Customizations
How to change Avatar dynamically (Landbot v3)
Dynamically Change a Bot's Background
Create a Checkbox in the Welcome Block
Dynamically Change Any Style
Embed Customizations
Open LiveChat bot as soon as page loads (3 ways)
How to launch a Landbot by clicking a button
Modifying Embed Size
Load script and display bot on click button
How to trigger events and/or pass values from Landbot to the container site
How to "send" a user to a specific point in the flow with Javascript and with the API
Change Landbot custom CSS dynamically from parent page onload
CSS Customization Examples
CSS Customization Examples: "Back to School" Theme
CSS Customization Examples: Call To Action: WhatsApp
CSS Customization Example: "Lead Gen"
CSS Customization Examples: "Translucid"
CSS Customization Examples: "Minimalist" Theme
CSS Customization Examples: Carrd Embed Beginner
Make Persistent Menu Appear During the Flow
CSS Customization Examples: Video Bubble
CSS Customization Examples: CV Template
Design Customizations
How to use Google Fonts in Landbot
CSS for Typewriter Effect
Hide time stamp (under avatar)
Detect if a visitor is on Mobile/Tablet or Desktop
Proactive Message Customizations with Javascript and CSS
Landbot v3 - Web CSS - RTL
How to remove Landbot branding
HTML Template for Emails
Widget/Bubble Customizations with Javascript and CSS
Customized display in the bot
Add a Chart (with Chart JS library) in your Landbot
How to display an HTML Table and a List in Landbot v3 web
Pop up modal to embed third party elements
Progress Bar Workaround
Different ways to embed Videos in Landbot
How to embed a .gif file inside a message
Display video and hide button to continue until video has ended
Components CSS Library
Components CSS Library Index
Background Class CSS
Identify Blocks CSS
Buttons Class CSS
Header Class CSS
Media Class CSS
Message Bubble Class CSS
Miscellaneous Classes CSS
Recommended Image Sizes
Dynamic Data CSS
Get started guide for CSS Design in Landbot
Landbot APIs
APIs
reply from Slack: How to create an integration to allow agents reply WhatsApp users from Slack (with Node JS)
MessageHooks - Landbot Webhooks
Javascript and SDK
Workarounds and How To's
Building Tips & How to's
How to add a Click-to-Call/Email/WhatsApp button
Send variables from your page (the container site) to your embedded Landbot
How to build an event registration Landbot (to be used in one screen by many attendees) (web only)
How to redirect user to another url in your site with Livechat open to continue conversation
How to let user select a time of booking (with a minimum 45 minutes notice)
Dynamic Data in WhatsApp (Get Index Array selection)
Get the array's index of the user selection and extract information from array
How to encode a variable
How to calculate the number of days between two selected dates
How to redirect visitors to a URL (web only)
How to disable a bot
Airtable usecase: Create an event registration bot with limited availability
Get the time between certain messages
Reservation bot with Airtable
Workarounds & Codes
Refillable bottles
How to Detect Visitors Browser
Proactive message on mobile
Different ways to format numbers with JS
Conditional Welcome: Direct the Flow of Your Bot Based on External Parameters
Two-Step Email Verification
Trigger Event if User Abandons Chat (For Non Developers)
Calculate Distances in WhatsApp
Customized Behavior in Mobile Browsers
How to not display Proactive Message to repeating Visitors
Trigger Event if User Abandons Chat Using AWS
Launch Bot On Exit Intent
Display Bot During Business Hours Only (Livechat & Popup)
Delete Customer Data in Flow
Cookie consent banner (full page / full page embed)
Add Captcha Verification (Non-Embedded Bots)
Set the flow depending on the url path (for embedded landbots)
Trigger a Global Keyword with JS (web v3)
Create a Scale out of Buttons - Workaround
How to pass WordPress logged in user data to Landbot
Create Dynamic Shopping Cart with JS and CSS
Generate a URL that has variables from user answers
Resume flow based on external process with Landbot API (Request, Set, Go)
Popup on Exit Intent
Embed Google Maps
Detect if bot was opened
Launching a bot depending on browser language
How to set up questions with a countdown
Set a timer to get the time spent during the flow
More Topics
Introducing a new Landbot Community π
How to migrate your bot from Landbot v2 (legacy) to Landbot v3
Introducing Landbot 3
Migrate your web bot from the Old Builder to the New Builder (Landbot 2 and 3)
Landbot Affiliate Program
Security Update - HTTPS URLs only
Startup Discounts
NGOs and Educational Organizations Discount
Table of Contents
- For Landbot (Web v3)π
- Design Templates (pick a predefined design)
- General
- Font
- Background
- Layout
- Header π©
- Customize the Bubble Launcher icon
- Chat Avatar & Elements π¬
- Buttons and forms π
- Pick an avatar for your bot π€
- Custom code π»
- For Landbot (Web v2) π€
- Design Templates π
- Logo & Avatar π
- Colors & Background π¨
- Base Colors π
- Background πΌ
- Header π©
- Chat bubblesΒ π¬
- Forms π
- For WhatsApp
- For Facebook Messenger
- All Categories
- Create your bot
- Design (bots for Web)
- Design Section Guide π¨
Design Section Guide π¨
Updated
by Sofia Teran
- For Landbot (Web v3)π
- Design Templates (pick a predefined design)
- General
- Font
- Background
- Layout
- Header π©
- Customize the Bubble Launcher icon
- Chat Avatar & Elements π¬
- Buttons and forms π
- Pick an avatar for your bot π€
- Custom code π»
- For Landbot (Web v2) π€
- Design Templates π
- Logo & Avatar π
- Colors & Background π¨
- Base Colors π
- Background πΌ
- Header π©
- Chat bubblesΒ π¬
- Forms π
- For WhatsApp
- For Facebook Messenger
π₯³ Welcome to the new Design section, where you can customize your Landbot to make it unique π€©
To access this section, all you need to do is click the Design button in the top menu of your builder
For Landbot (Web v3)π
We have improved one of our favorites sections to help you build a customized Chatbot just with a few clicks! π€©
π¨ As you can see in the Design framework we implemented two subsections: Templates and Customize
π Let's start:

Design Templates (pick a predefined design)
In this section you can select the template you like the most and use it in your bot:

General
Here are two sections:

Font
Font Family & Font Size
Here you can edit the Font (style) and Size of the text that you add to the bot.

Background
This section will allow you to change the colors of the background:

Solid
You can choose a solid color for the background through our color palette:

Gradient
Here you can change the gradient start color and the gradient end color for the linear gradient.
π Keep in that you have these colors set by default:

But you can choose 2 colors from our color palette:

Image
Here you have Background image, Background image mobile, and Background image color mask

- Background image:
- Background image mobile
If you decide to edit this section you will only be able to see this in the builder:


But once you run a test of your bot into your mobile device you will be able to see the changes that you made

- Background image color mask

Video
You have two types of videos:
- Default

- Custom: To use your custom video you must create an mp4 and Webm version.

Hidden
If you select this, your background will be transparent. This is useful for embedded bots, to make sure that the background of your page shows behind.

Layout
Here we have two sections:
Header π©

You can enable/disable the option to show the header:


Logo text
Here you can change the name of the header:

Logo image
Here you can delete Landbot's logo and add your own image from your file, URL, or select a Giphy:

Tagline
Here you can change the text under the logo text:

Top bar background-color
Here you can change the header background color:

Show line separator
You can enable/disable the option to show the line separator, and once you make it you can also customize

Top bar text color
You can change this color, but you must keep in mind that if you set one color before through the show line separator:

Customize the Bubble Launcher icon

Here you can edit:
- Bubble color
- Icon

Chat Avatar & Elements π¬
Here you can choose the shape of bot's and user's messages, as well as customize:
- Bot messages background
- Bot messages text
- User messages background
- User message text
These are the default colors:

Buttons and forms π
Buttons
You can easily set the border radius for your buttons and customize the color of:
- Buttons border
- Buttons background
- Buttons text
These are the default colors:

But you can also customize those colors and the border-radius

Forms
Here you can customize the color of the text area background, border, and text.

Pick an avatar for your bot π€

ππ»You can find all the information about customizing this section by clicking on our Icons & Logo article π€
Custom code π»
You can customize CSS and JS:

ππ»To have more information about it, please click on our Advanced (Custom CSS & Custom JS) article π€
π Here are some tips about the Design section that will be really useful for you:
- Real-time changes.Β Every change you make using the left menu will be shown in real-time on the right side of the screen. So, if you're making some changes using, let's say, the Custom Style editor, and you notice no changes, something might be going wrong!
- Saving.Β The app will auto-save your changes every time you move from one section to another to make sure you don't lose any edits, so keep that in mind.
- Preview.Β The right side of the screen contains a fully interactive Landbot so you don't need to click preview to test the flow along with the design edits.
For Landbot (Web v2) π€
Our old version helps you to make all the customizations that you want according to your bot design:

Design Templates π
We will show you several template options so that you can choose the one that best suits your needs

Logo & Avatar π
In this section, you will be able to change:
- Header logo text
- Header logo
- Chatbot avatar
- Share
- Scale

π Do you want to know how the changes are made?
We invite you to click on our Icons and Logo article where you can see the changes step by step π
Colors & Background π¨
Here you can modify the color of every element of your Landbot

Base Colors π
You can customize the Primary, Secondary, Dark, and Light colors:

Primary

Secondary

Dark

Light

Background πΌ
Choose between five different types of background

Gradient
A color that transforms into other colors. Choose both - top and bottom - to create your own gradient.

Color
The classic of the classics.

Image
Upload your own image (JPG, PNG, or GIF) as a background. And select if you want to use the same for all devices, or one specific for mobile.

Check in the Builder's Preview how will the images look for each device:

Video
Pick between our gallery of videos and your Landbot will look alive! You can't add your own videos yet, but we're working on it!

Hide
Avoid any background and use the one you are already using on your website.
Header π©
Choose how you want your header! you can keep it as it is or customize it! Edit the color of the text contained too!

Custom
- Top bar background-color

- Top bar text

Hide

Chat bubblesΒ π¬
Modify every color from theΒ bubbles (visitors, Landbots, box, text...).

Custom
- Bot messages background

- Bot messages text

- User messages background

- User messages text

Forms π
Customize your buttons: pick the background you like more and tune up your text area.

Custom
- Buttons background

- Buttons text

- Textarea background

- Textarea border

- Textarea text

For WhatsApp
This Section is not compatible with WhatsApp bots.
For Facebook Messenger
This Section is not compatible with Messenger bots.