Build a bot
Getting started
Basics and builder
Fields in Landbot - Getting Started
Builder's keyboard shortcuts and mechanics! 🏗
Builder Interface
How to "debug" (troubleshoot) your bot's flow to spot possible errors (for non coders)
Starting Point
How to disable a bot
Bricks
Bot's Settings
Bot General Settings
Second Visit Settings
Custom System Messages
Hidden Fields (Get params / UTMs from url and use it as variables)
Landbot native SEO & Tracking tools
Typing Emulation (Message Delay)
Build it for me!
Getting started - build a bot
Messages, Questions and Logic & Technical blocks
Messages
Media Block
Media block
How to display images with a variable URL source
How to embed a .gif file inside a message
Different ways to embed Videos in Landbot
Display video and hide button to continue until video has ended
Send a Message block - Simple Message
Goodbye block
Question blocks
Date Block
How to avoid visitors selecting specific days of the week
Question: Date block
How to calculate the number of days between two selected dates
Email Block
Form Block
Scale Block
Buttons block
How to set up Multiple Choice questions
Multi-Question block
Question: Address block
Question: Autocomplete block
Question: File block
Ask for a name
Question: Number block
Question: Phone block
Question: Picture Choice block
Question: Rating block
Question: Text block
Question: URL block
Question: Yes/No block
Logic & Technical blocks
Code Blocks
Dynamic Data
Dynamic Data (Arrays)
Get the array's index of the user selection and extract information from array
Formulas
How to Perform Basic Calculations
Get started with the Formulas block
Formulas Blocks Dashboard
Formulas - Regex
Formulas - Date
Formulas - String
Formulas - Logical
Formulas - Math
Formulas - Object
Formulas - Comparison
Formulas - Array
Persistent Menu
Trigger Automation
Webhook
Webhook Block Dashboard
Webhook block (External API REST)
How to TEST your Http Request (Webhook block)
Landbot System Variables
Set Variable
Any of the above Output
Global Keywords 🌍
Keyword Jump
Lead Scoring block
Jump To block
AB Test
Conditions block
Conditions block II (with Dates, Usage and Agents variables)
Close Chat block
How to ask a question based on a variable not being set (empty URL params)
Business Hours block
Custom Goals
Note block
Share & Embed
Redirect Users
How to open a new URL in another tab (window)
How to redirect visitors to a URL (web only)
Conditional Welcome (Non-embedded bots)
How to add a Click-to-Call/Email/WhatsApp button
Redirect User Based on Language Input (DeepL)
Generate a URL that has variables from user answers
Popup on Exit Intent
Share
Customized Embed Actions
How to redirect user to another url in your site with Livechat open to continue conversation
How to Detect Visitors Browser
Customize and embed your WhatsApp Widget
Modifying Embed Size
Conditional Welcome: Direct the Flow of Your Bot Based on External Parameters
Detect if bot was opened
Customized Behavior in Mobile Browsers
Load script and display bot on click button
Launch Bot On Exit Intent
Display Bot During Business Hours Only (Livechat & Popup)
Open / Close a Web bot (embedded)
Launching a bot depending on browser language
How to pass WordPress logged in user data to Landbot
Set the flow depending on the url path (for embedded landbots)
How to launch a Landbot by clicking a button
Open LiveChat bot as soon as page loads
Detect if a visitor is on Mobile/Tablet or Desktop
Embed
Embed the bot into your Website
Embed Landbot in an iframe
Landbot in Wix
Landbot in your web with Google Tag Manager
Landbot in Webflow
Embed in Sharetribe
Landbot in Shopify
Embedding Landbot in Carrd
Landbot in Wordpress
Landbot in Squarespace
Customizing the Proactive Message
Design section (web bots)
Verification & Security
Account Settings and Billing
Billing
Account Settings
Account Settings
Account Homepage
Dashboard
Common reasons for not receiving account activation email
Privacy and Security
Landbot's Privacy & Security Policies
Compliance with the GDPR - General Data Protection Regulation
Landbot's Abuse Policy - How to Report an Abusive Use of Landbot
Teammates
Agent Status and Log out
Roles & Permissions for Teammates
Teammates - Add extra agents (seats) to your Account
Notifications section
Startup Discounts
NGOs and Educational Organizations Discount
Human Takeover & Inbox
Integrations with Landbot
Native Integrations
Airtable
Airtable integration block
Get data filtered from Airtable with a Brick- Shop example
20 different ways to GET and filter data from Airtable
How to add/update different field types in Airtable (POST, PATCH & PUT)
How to Create, Update, Retrieve and Delete records in Airtable (POST, PATCH, GET & DELETE)
Get more than 100 items from Airtable
Insert Multiple Records to Airtable with a Loop
How to Get an Airtable Token
Advanced filters formulas Airtable block
Airtable usecase: Create an event registration bot with limited availability
Update Multiple Records in Airtable Using a Loop
Reservation bot with Airtable
Calendly
Dialogflow
Dialogflow & Landbot course
Dialogflow & Landbot intro: What is NLP, Dialogflow and what can you do with it?
Dialogflow & Landbot lesson 1: Create your first agent and intent in Dialogflow
Dialogflow & Landbot lesson 2: Get the JSON Key
Dialogflow & Landbot lesson 3: Setting up of Dialogflow in Landbot
Dialogflow & Landbot lesson 4: Training phrases and responses for a FAQ
Dialogflow & Landbot lesson 5: Entities and Landbot variables
Dialogflow & Landbot lesson 6: Redirect user depending on Dialogflow response parameters (intent, entities and more)
Learn more about Dialogflow - Courses and communities
Integrations > Dialogflow Block
How to extract parameters from Dialogflow response with Formulas
Dialogflow Integration Dashboard
Dialogflow in Unsupported Languages (& Multilingual)
Dialogflow - How to get JSON Key
Google Sheets
Google Sheets (Insert, Update and Get data)
How to use Google Sheets to create a simple verification system for returning visitors
How to Upload Document & store link
How to give unique Coupon Codes (with Google Spreadsheets)
Google Sheets Integration Dashboard
How to insert a new row with data and formulas in Google Sheets
How to use Google Spreadsheet as a Content Management System for your bot
Hubspot
MailChimp
Salesforce
Segment
SendGrid
Slack
Stripe
Zapier
Zapier block
Zapier Integration Dashboard
How to insert a row to Google Spreadsheet by Zapier
How to generate a document with PDFMonkey by Zapier
Send WhatsApp Message Templates from Zapier
How to send an email with Gmail by Zapier
Get Opt-ins (Subscribers) from Facebook Leads using Zapier
How to extract data from an external source with Zapier and use it in Landbot
Zapier trigger
How to complete a digital signature flow by Zapier
Make a survey with Landbot and display the results in a Notion table using Zapier
Zendesk
Non-Native Integrations
ActiveCampaign
Google Calendar
Google Fonts
Google Maps
Embed Google Maps
Google Maps API Key for Address block
Extract Data With Google Maps Geocoding API
Calculate Distances With Google Maps API
Google Meet
IFTTT
Integrately
Intercom
Make
Connecting MySQL with Make.com (formerly Integromat)
How to upload a file to Google Drive using Make.com (formerly Integromat)
Send WhatsApp Message Template from Make (ex Integromat)
Make Integration With Trigger Automation Block
How to send an email through Sendinblue by Make.com (formerly Integromat)
Get Opt-ins (Subscribers) from Facebook Leads using Make (ex Integromat)
How to extract data from an external source with Make.com and use it in Landbot
OCR
Pabbly
Paragon
Pipedream
PDF Monkey
Store Locator Widgets
Xano
Zendesk
WhatsApp Channel
Getting started!
WhatsApp Testing
Build a WhatsApp Bot - Best Practices and User guide
Build a WhatsApp Bot - Best Practices for Developers
Types of Content and Media you can use in WhatsApp 🖼
1. WhatsApp Article Directory
2. WhatsApp Integration FAQ's
Adding & Managing your WhatsApp Channel
Facebook Business Verification - Best Practices 🇬🇧
WhatsApp Number Deletion (WA Channel management)
Adding a WhatsApp number to your account
WhatsApp’s Messaging Policy: New Accepted Industry verticals
Meta processes guide: FBM verification, Official Business Account (OBA) requests, Appeals
Additional Number integration: Limitations and Requirements (Number integration)
Existing WhatsApp Number Migration
Key Insights for Migrating to WhatsApp Business API Cloud
How to's, Compatibility & Workarounds
WhatsApp bots - Feature Compatibility Guide
WhatsApp - How to direct a user through a different bot flow on their second visit
WhatsApp - Get user out of error message loop
Getting Subscribers: Opt-in, Contacts
How to get Opt-ins (Subscribers) for your WhatsApp 🚀
WhatsApp Quality - Best Practices
Opt-In block for WhatsApp 🚀
Opt-in Check Block
WhatsApp Channel Settings
Parent Bot/Linked Bot - Add a main bot to your WhatsApp number
WhatsApp Channel Panel (Settings)
Growth Tools for WhatsApp
Duplicating bots
Messaging and contacting your users
WhatsApp Campaigns 💌
WhatsApp's Message Templates
Audience block
WhatsApp Marketing Playbook: Best Practices for Leadgen
Audiences
WhatsApp for Devs
How to calculate the number of days between two selected dates (WhatsApp)
Creating a Loop in WhatsApp
Recognise the users input when sending a Message Template with buttons
Trigger Event if User Abandons Chat
Calculate Distances in WhatsApp
Send Automated Message Templates based on Dates
Trigger Event if User Abandons Chat Using AWS
reply from Slack: How to create an integration to allow agents reply WhatsApp users from Slack (with Node JS)
Set Up a Delay Timer in Bot
Notify Teammates of Chat via WhatsApp
Native blocks for WhatsApp
Other Channels - Messenger and APIChat
Facebook Messenger
The Facebook Messenger Ultimate Guide
Types of content you can use in Messenger bots 🖼
How to Preview a Messenger bot
Facebook Ad connected to Messenger Bot
API Chat (for Developers)
AI in Landbot
Non-native AI Features
Create a JSON format response from OpenAI in WhatsApp
Connect OpenAI Assistant with Landbot
AI in WhatsApp
How to build a FAQ chatbot with GPT-3
GPT-4 in Landbot
OpenAI
Prompt Engineering for GPT-3
Build a Customer Service Bot with ChatGPT and Extract Information
Native AI Features
Metrics and Data Management
Metrics Section
How to export the data from your bots
Export data: How to open a CSV file
Bot's Analyze Section
For Developers & Designers
JavaScript and CSS
CSS and Design Customizations
Design Customizations
Advanced (Custom CSS & Custom JS)
Components CSS Library Index
Background Class CSS
Identify Blocks CSS
Buttons Class CSS
Header Class CSS
Media Class CSS
Message Bubble Class CSS
Miscellaneous Classes CSS
CSS Customization Examples: "Back to School" Theme
Get started guide for CSS Design in Landbot
CSS Customization Examples: Call To Action: WhatsApp
CSS Examples: Lead Gen
CSS Customization Examples: "Translucid"
CSS Customization Examples: "Minimalist" Theme
Dynamic Data CSS
Form Block CSS
CSS for Typewriter Effect
CSS Customization Examples: Carrd Embed Beginner
Dynamically Change a Bot's Background
Proactive Message Customizations with Javascript and CSS
Landbot v3 - Web CSS - RTL
Multi Questions CSS
CSS Customization Examples: Video Bubble
Dynamically Change Any Style
CSS Customization Examples: CV Template
Change Landbot custom CSS dynamically from parent page onload
Widget/Bubble Customizations with Javascript and CSS
JavaScript
How to change Avatar dynamically (Landbot v3)
Javascript in WhatsApp
Javascript in Landbot v3
Different ways to format numbers with JS
How to display an HTML Table and a List in Landbot v3 web
Trigger a Global Keyword with JS (web v3)
Create Dynamic Shopping Cart with JS and CSS
Add a Chart (with Chart JS library) in your Landbot
Different ways to format numbers with JS (WhatsApp)
Pop up modal to embed third party elements
Landbot API
Send WhatsApp Messages with Landbot API
How to "send" a user to a specific point in the flow with Javascript and with the API
APIs
Create Contacts (Opt-ins) using Landbot API
MessageHooks - Landbot Webhooks
Resume flow based on external process with Landbot API (Request, Set, Go)
Tracking
Google Analytics - Track Events (Not embedded)
Google Analytics - Track Events (Embedded)
Meta Pixel - Track Events (only Embedded)
How Track Google Analytics Events in Landbot with Google Tag Manager (GTM)
Google Adwords - How to track Google Adwords in Landbot
Set a timer to get the time spent during the flow
Workarounds and How To's
Workflows
How to build an event registration Landbot (to be used in one screen by many attendees) (web only)
How to let user select a time of booking (with a minimum 45 minutes notice)
Send Files Hosted in Landbot to Your Google Drive with Make
Two-Step Email Verification
Skip the Welcome Message
Fixing Web Bot Loading Issues for iOS Devices in Meta Campaigns with Disclaimers
Progress Bar Workaround
How to set up questions with a countdown
Creating a Simple Cart in WhatsApp
More Topics
Table of Contents
- Intro
- Referral Tracking
- How are referrals tracked?
- How long is your cookie life?
- Where can I find my unique referral link?
- Can I customize my referral link URL?
- Can I create referral links pointing to different landing pages?
- How can I see my referrals?
- My referrals are not getting tracked correctly
- I've referred other clients before, do they count
- Reward
- Payout
- Promoting Landbot
- Have other questions?
- All Categories
- More Topics
- Landbot Affiliate Program
Landbot Affiliate Program
- Intro
- Referral Tracking
- How are referrals tracked?
- How long is your cookie life?
- Where can I find my unique referral link?
- Can I customize my referral link URL?
- Can I create referral links pointing to different landing pages?
- How can I see my referrals?
- My referrals are not getting tracked correctly
- I've referred other clients before, do they count
- Reward
- Payout
- Promoting Landbot
- Have other questions?
Landbot Affiliate Program lets you earn commissions (money, not just credits) by referring users to Landbot. It's a great way to generate extra income while sharing your love for Landbot 😉!
We use a platform called PartnerStack to run our affiliate program. If you can't find an answer in this FAQ, please also check out PartnerStack's help articles.
Intro
How to become an affiliate partner?
- Visit Landbot Affiliate Program page
- Click Join Program
- Create an account (ideally with the same email address as your Landbot account)
- Fill out an application form and wait for it to get approved.
- Done! As soon as your application is approved, you'll be taken to your partner dashboard on PartnerStack, where you can find your unique referral link, marketing resources, track performance, and manage payouts.
To log back into your partner dashboard in the future, you can open this page from the sidebar of your Landbot app, then click on Log In
Who can join?
Everyone who loves Landbot and can refer at least one new user! You don't even need to be a Landbot customer (although it'll give you lots of advantages).
You will particularly be a good fit if you...
- Love Landbot
- Run an agency
- Have a sizeable audience
How does the program work?
- Share your link — Each partner gets a unique referral link. Share it with your network, followers, or clients.
- Referral joins Landbot — When someone visits your link and becomes a paid Landbot client, it'll count as a successful referral.
- Get rewarded — Get up to 20% recurring commission on every referral you bring (see more in Reward section)
Referral Tracking
How are referrals tracked?
Each partner will get a unique referral link. When people click on your link, we will use cookies to identify them for 90 days. When they sign up and pay, they'll be counted as your referrals.
How long is your cookie life?
90 days!
Where can I find my unique referral link?
In your Partner Dashboard > Links
Can I customize my referral link URL?
Yes, beside your default link, you can also create new links with custom URL by going to Partner Dashboard > Links > Create a Custom Referral Link
However, we recommend that you ALWAYS wrap your referral link in hyperlink text. Do not simply display the link URL on its own. For examples:
- Landbot is the no.1 chatbot builder ✅
- Landbot is the no.1 chatbot builder: landbot.grsm.io/xxx ❌
Can I create referral links pointing to different landing pages?
Yes, you can create up to 50 custom links by going to Partner Dashboard > Links > Create a Custom Referral Link
🚨 Please note that only landing pages starting with "landbot.io" or "app.landbot.io" (excluding chatbot URL) will track visitors.
How can I see my referrals?
In your Partner Dashboard > Referrals
My referrals are not getting tracked correctly
There are many reasons why referrals might not get tracked. For example:
- They block cookies or tracking code
- They clicked on someone else's link after clicking on yours
- They have cleared browser cookies
- They visit, sign up, and complete email verification on different devices or browsers.
- They saw your link but never clicked it, and later visited our website via another channel
There isn't much we can do to help with the above cases, unfortunately.
However, if you believe your referral should've been tracked, please send us an email at partnerships@landbot.io with the following information:
- Your email on PartnerStack
- Referral's email on Landbot
- Referral's signup date
- Supporting info e.g. proof that this is a client account you are managing, screenshots...etc
I've referred other clients before, do they count
First of all, thank you so much for referring customers — we appreciate it a lot. However, we cannot retroactively credit past referrals due to both technical reasons as well as keeping the program fair for everyone.
Reward
- 💸 20% commissions on every sale (recurring up to 2 years)
- We will also have one-off campaigns from time to time. Stay tuned!
Is there a limit to how much I can earn in total?
Nope, the more the better!
I run an agency, can I also earn commissions on clients I bring?
Absolutely!
Clients you bring to Landbot will also count as referrals as long as they sign up via your link. If you're creating a new account on a client's behalf, make sure you open the link in incognito/private mode.
If you sign up for a client, and ask him/her to open the email verification link, the referral will not be tracked.
We recommend you to check your Partner Dashboard > Referrals to make sure the signup is tracked correctly before making a purchase or upgrading on your clients' behalf.
How can I track my earning?
2 ways:
- Partner Dashboard > Rewards & Withdrawals (also include other affiliate programs you've joined on PartnerStack)
- Partner Dashboard > Reporting
What does it mean when a reward has a "Pending" status?
It means that the reward has been earned but not yet paid out to you. It will be released on the 13th date of the following month (from the earning date). See more in Payout.
What does it mean when a reward has a "Declined" status?
It means the customer you referred has cancelled within our 7-day full-refund period.
Payout
How do I get paid?
- When you first join the program, add a payout provider in Partner Dashboard > Rewards & Withdrawals (you only need to do it once)
- Rewards you earn in a month will become available for withdrawal on the 13th date of the following month.
- Example: You earned $100 in June, it will be released on July the 13th
- Once payout is released, you can withdraw the fund into your bank account at any point in time!
What payout methods are available?
- PayPal
- Stripe
Each payout method has its pros & cons, so make sure you consider what works best for your currency, country, and earning amount.
To learn more about payout providers, please check out PartnerStack's help article How do I add a Payment Provider to my account?
How do I get tax forms or invoices?
You will get them from your payout providers (Stripe or PayPal).
Read more on PartnerStack's help article: How Do I Get My Tax Forms or Invoices?
Promoting Landbot
Do you have any resources to help me promote Landbot?
Yes! We've prepared a playbook, marketing assets, content inspirations, landing pages, and promotional tactics to help you out!
You can find them under Partner Dashboard > Resources.
How can I promote Landbot?
The most effective way to introduce Landbot to a large audience is by creating original content, such as blog posts, videos, tutorials. You can also share Landbot in relevant online communities or offer it as a skill!
To learn more about how to promote Landbot, check out 📕 Landbot Affiliate Playbook (you can also find it in Partner Dashboard > Resources).
Are there any prohibited methods when promoting Landbot?
The full list of restrictions can be found in Affiliate Program Terms and Conditions. Please read them carefully as they are legally binding and you will need to comply with all of them.
Here are some important points:
- You cannot cloak your referral link in a domain with Landbot keywords in it (e.g. Landbot.es). You also cannot use Landbot or any misspelling of our brand name as part of your domain name.
- You cannot buy ads against our branded keywords or run any PPC ads without our prior written approval
- You cannot pretend to be part of the official Landbot team
- You cannot deceive users to click on your link
- And you cannot use any other methods that might damage Landbot brand reputation
Have other questions?
Our team is here to help! Feel free to:
- Message us or send an email to partnerships@landbot.io!
- Check out PartnerStack's help articles