Table of Contents

Landbot System Fields

Hajar Updated by Hajar

Landbot has its own fields system. The bot will save each and every data collected by the bot in a field.

You can use the fields to recall data and pipe it into a new block:

And most importantly to study the information collected in the Analyze section of the builder:

Let's discover now what kind of fields are available on Landbot:

Lead Data Fields

  1. ID [Number]: By default, it's a unique id number set up by the system. (example:  8029448);
Note: it will remain the same ID if you have activated the Second visit to Always continue the conversation or Provide Buttons to start again or continue
  1. Name [String]: By default it's the #Visitor & the id fields (example: Visitor #8029448);
  2. Email [String]: empty by default;
  3. Company [String]: empty by default;
  4. Phone [String]: empty by default.

Usage Details Fields

  1. Chat transcription[String]: Transcript of the conversation with the user;
  2. Last seen [Date]: Last time the visitor id has been seen by the bot, format YYYY-MM-DD (example: 2019-03-06);
  3. Created [Date]: When the visitor id was created, format YYYY-MM-DD (example: 2019-03-06);
  4. Url [String]: It is the Url where the bot is located (example: https://landbot.io/u/H-145130-Z1WUCM98QR4Y2LA7/index.html);
  5. Browser [String]: If detected;
  6. Device [String]: If detected;
  7. OS [String]: if detected;
  8. Country [String]: If detected (example: Italy).

Time Reference Fields

Dates are based on Central European Time / European Central Time (Standard Time) CET.

  1. Yesterday [Date]: format YYYY-MM-DD (example: 2019-03-05);
  2. Today [Date]: format YYYY-MM-DD (example: 2019-03-06);
  3. Tomorrow [Date]: format YYYY-MM-DD (example: 2019-03-07).
Lock = System Fields that cannot be overwritten in Landbot.

Custom Fields

For Web
  • The fields: @country, @browser, @device, and @os will be collected by default:
For WhatsApp
  • The fields @name and @phone will be collected by default once the final user interacts with your WhatsApp channel, however, the field @name will save the name that the user has in his WhatsApp, not their real name.

  • The fields @browser, @device, and @os will not be collected by default.

For Facebook Messenger

  • The fields @name, @phone, @browser, @device, and @os will not be collected by default.

Extra information for WhatsApp and Facebook Messenger bots

You can capture and use the first user's interaction (input) in WhatsApp/ Facebook Messenger by adding Collect Intent block after the Starting point in your flow:

By doing this, you will store the first message sent by the user, which will be available in the field @user_input in case you need to access or use it later.

You can find more information in this article.

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