Create your bot
Basics - Essentials to build a bot
Variables in Landbot - Getting Started
Landbot system Variables
Builder's keyboard shortcuts and mechanics! 🏗
Guidelines 🚀 5 best practices for chatbot design in Landbot 🤖
How to "debug" (troubleshoot) your bot's flow to spot possible errors (for non coders)
Build a bot
Blocks and flow operations
AB Test block (randomize flow)
Reply Buttons block (WhatsApp)
Default Output Explained
How to open a new URL in another tab (window)
How to set up Multiple Choice questions
Conditions block II (with Dates, Usage and Agents variables)
How to ask a question based on a variable not being set (empty URL params) (v3)
Global Keywords 🌍
Keyword Options 🔑 Assign keywords to buttons (WhatsApp and Facebook)
Lead Scoring block
Jump To block
Get started with the Formulas block
Formulas - Comparison
Formulas Blocks Dashboard
Formulas - Array
Formulas - Date
Formulas - Object
Formulas - Logical
Formulas - Math
Formulas - Regex
Formulas - String
Multi-Question block (Create a Form)
Multi-Question Block (New)
Multi-Question (Old Version) - the Question editor (WEB - Landbot 3 only)
Question: Address block
Question: Autocomplete block
Question: Date block
Question: Email block
Question: File block
Question: Name block
Question: Number block
Question: Phone block
Question: Picture Choice block
Question: Rating block
Question: Scale block
Question: Text block
Question: URL block
Question: Yes/No block
Send a Message block
Send an Email block
Set Variable block
Chats - Livechat and Human Takeover
Design (bots for Web)
Share & Embed
Integrations with Landbot
Airtable integration block
Get data filtered from Airtable with a Brick- Shop example
20 different ways to GET and filter data from Airtable
How to add/update different field types in Airtable (POST, PATCH & PUT)
How to Create, Update, Retrieve and Delete records in Airtable (POST, PATCH, GET & DELETE)
Get more than 100 items from Airtable
Advanced filters formulas Airtable block
Dialogflow & Landbot course
Dialogflow & Landbot intro: What is NLP, Dialogflow and what can you do with it?
Dialogflow & Landbot lesson 1: Create your first agent and intent in Dialogflow
Dialogflow & Landbot lesson 2: Get the JSON Key
Dialogflow & Landbot lesson 3: Setting up of Dialogflow in Landbot
Dialogflow & Landbot lesson 4: Training phrases and responses for a FAQ
Dialogflow & Landbot lesson 5: Entities and Landbot variables
Dialogflow & Landbot lesson 6: Redirect user depending on Dialogflow response parameters (intent, entities and more)
Learn more about Dialogflow - Courses and communities
Integrations > Dialogflow Block
How to extract parameters from Dialogflow response with Formulas
Dialogflow Integration Dashboard
Dialogflow in Unsupported Languages (& Multilingual)
Dialogflow - How to get JSON Key
External API REST
Dynamic Data (Arrays)
How to TEST your Http Request (Webhook block)
Webhook block (External API REST)
Webhook Blocks Dashboard
How to POST, GET (and more) with Landbot
Google Cloud Functions
Embed Google Maps
Google Maps API Key for Address block
Extract Data With Google Maps Geocoding API
Calculate Distances With Google Maps API
Google Sheets (Insert, Update and Get data)
How to use Google Sheets to create a simple verification system for returning visitors
How to Upload Document & store link
Add a timestamp to a Google Spreadsheet
How to give unique Coupon Codes (with Google Spreadsheets)
Google Sheets Integration Dashboard
How to insert a new row with data and formulas in Google Sheets
How to use Google Spreadsheet as a Content Management System for your bot
Google Tag Manager
GTM - How Track Google Analytics Events in Landbot with Google Tag Manager
Landbot in your web with Google Tag Manager
Connecting MySQL with Integromat
How to upload a file to Google Drive using Integromat
How to send an email through Sendinblue by Integromat
How to extract data from an external source with Integromat and use it in Landbot
Zapier Integration Dashboard
How to insert a row to Google Spreadsheet by Zapier
How to generate a document with PDFMonkey by Zapier
How to send an email with Gmail by Zapier
How to extract data from an external source with Zapier and use it in Landbot
How to complete a digital signature flow by Zapier
Make a survey with Landbot and display the results in a Notion table using Zapier
Trigger Automation block
Account Settings and Billing
Teammates - Add extra agents (seats) to your Account
Subscription Section (v3)
Payment FAQ 💳
Fair Use Policy
Agent Status and Log out
Roles & Permissions for Teammates
Common reasons for not receiving account activation email
Privacy and Security
Channels - Whatsapp, Messenger and APIChat
Getting started with the WhatsApp Integration
The Ultimate WhatsApp Guide 🇬🇧
Facebook Business Verification - Best Practices 🇬🇧
WhatsApp Channels - Testing and Official Integration
WhatsApp Bot Creation
Build a WhatsApp Bot - Best Practices and User guide
Build a WhatsApp Bot - Best Practices for Developers
WhatsApp bots - Feature Compatibility Guide
Types of Content and Media you can use in WhatsApp 🖼
WhatsApp - How to capture and use the first user's interaction (input)
WhatsApp - How to direct a user through a different bot flow on their second visit
WhatsApp - Get user out of error message loop
Opt-in, Templates and Campaigns
Parent Bot/Linked Bot - Add a main bot to your Whatsapp number
How to get Opt-ins (Subscribers) for your WhatsApp 🚀
WhatsApp Campaigns 💌
WhatsApp's Message Templates (HSM)
Send Whatsapp Messages with Landbot API
WhatsApp Article Directory
The Facebook Messenger Ultimate Guide
Types of content you can use in Messenger bots 🖼
How to Preview a Messenger bot
Facebook Ad connected to Messenger Bot
API Chat (for Developers)
How to create an API chat bot and set up the Hook Url
Building a Slack APP Bot with Landbot APIChat and Node JS
Build a Telegram Bot with Landbot APIChat and Node JS
Metrics and Data Management
How to export the data from your bots
Export data: How to open a CSV file
Bot's Analyze Section
For Developers & Designers
CSS and Design Customizations
How to change Avatar dynamically (Landbot v3)
Dynamically Change a Bot's Background
Dynamically Change Any Style
Open LiveChat bot as soon as page loads (3 ways)
How to launch a Landbot by clicking a button
Modifying Embed Size
Load script and display bot on click button
How to trigger events and/or pass values from Landbot to the container site
Change Landbot custom CSS dynamically from parent page onload
CSS Customization Examples
CSS Customization Examples: "Back to School" Theme
CSS Customization Examples: Call To Action: Whatsapp
CSS Customization Example: "Lead Gen"
CSS Customization Examples: "Translucid"
CSS Customization Examples: "Minimalist" Theme
CSS Customization Examples: Carrd Embed Beginner
CSS Customization Examples: Video Bubble
CSS Customization Examples: CV Template
How to use Google Fonts in Landbot
Hide time stamp (under avatar)
Detect if a visitor is on Mobile/Tablet or Desktop
Landbot v3 - Web CSS - RTL
How to remove Landbot branding
HTML Template for Emails
Customized display in the bot
Add a Chart (with Chart JS library) in your Landbot
How to display an HTML Table and a List in Landbot v3 web
Pop up modal to embed third party elements
Progress Bar Workaround
Different ways to embed Videos in Landbot
How to embed a .gif file inside a message
Display video and hide button to continue until video has ended
Components CSS Library
Components CSS Library Index
Background Class CSS
Identify Blocks CSS
Buttons Class CSS
Header Class CSS
Media Class CSS
Message Bubble Class CSS
Miscellaneous Classes CSS
Recommended Image Sizes
Dynamic Data CSS
Get started guide for CSS Design in Landbot
reply from Slack: How to create an integration to allow agents reply Whatsapp users from Slack (with Node JS)
MessageHooks - Landbot Webhooks
Workarounds and How To's
Building Tips & How to's
How to add a Click-to-Call/Email/WhatsApp button
Send variables from your page (the container site) to your embedded Landbot
How to build an event registration Landbot (to be used in one screen by many attendees) (web only)
How to redirect user to another url in your site with Livechat open to continue conversation
How to let user select a time of booking (with a minimum 45 minutes notice)
Dynamic Data in WhatsApp (Get Index Array selection)
Get the array's index of the user selection and extract information from array
How to encode a variable
How to calculate the number of days between two selected dates
How to redirect visitors to a URL (web only)
How to disable a bot
Airtable usecase: Create an event registration bot with limited availability
Get the time between certain messages
Workarounds & Codes
How to Detect Visitors Browser
Proactive message on mobile
Different ways to format numbers with JS
Conditional Welcome: Direct the Flow of Your Bot Based on External Parameters
Two-Step Email Verification
Prevent Landbot from loading in mobile browsers
How to not display Proactive Message to repeating Visitors
Launch Bot On Exit Intent
Display Bot During Business Hours Only (Livechat & Popup)
Random 4 digits Number (Web)
Cookie consent banner (full page / full page embed)
Set the flow depending on the url path (for embedded landbots)
Trigger a Global Keyword with JS (web v3)
Create a Scale out of Buttons - Workaround
How to pass WordPress logged in user data to Landbot
Generate a URL that has variables from user answers
Resume flow based on external process with Landbot API (Request, Set, Go)
Popup on Exit Intent
How to embed Google Maps addresses in an iframe
Launching a bot depending on browser language
How to set up questions with a countdown
Set a timer to get the time spent during the flow
Introducing a new Landbot Community 🎉
How to migrate your bot from Landbot v2 (legacy) to Landbot v3
Introducing Landbot 3
Migrate your web bot from the Old Builder to the New Builder (Landbot 2 and 3)
Landbot Affiliate Program
Security Update - HTTPS URLs only
NGOs and Educational Organizations Discount
Table of Contents
Updated by Rafaela Basso
We are in compliance with data protection requirements, namely the GDPR (the 2018 EU General Data Protection Regulation, which replaced the Data Protection Directive 95/46/EC).
Where is my data stored?
Landbot’s infrastructure is distributed between different services and instances inside our cloud servers. These servers are isolated from the outside and communicated by local connections.
Moreover, our offices include 24-hour access monitoring, cameras, visitor logs, and biometric access control.
Who can access my data?
Users are the exclusive owner of the data at all times, so only the Users and their Teammates can access the data.
Landbot will never share your data with third parties, unless it’s necessary for the performance of our Services (such as integrations via Zapier, Google Sheets, etc).
We may share your data if you explicitly request or allow us to do so, following a strict procedure.
Also, Landbot may be compelled to share data if legally requested by official authorities. We are governed by the laws of Spain, so any and all requests must comply with local laws and procedures.
For how long is my data kept?
We keep the data associated with your account until you delete the information from the account, or the account itself. That means, your information will be kept for as long as you have an account with us and while the Services are provided.
It’s also important to know that we don’t do any data backups, which means that any data you delete in your Landbot Account will be permanently erased from our servers.
How do I delete my account?
You can delete your account at any moment by accessing your account and permanently deleting it manually. Please check out a step-by-step guide to delete your account here.
We can delete the account for you if necessary, but we follow a very strict procedure in order to do so.
Can Landbot delete my account without my consent?
We never delete your account without your consent. However, we take our Terms and Conditions and Abuse Policy very seriously, so in case of breach of these terms we may block your bots and revoke the access to the account.
What Cookies does Landbot use?
Landbot uses the following Cookies in our website:
- STATISTICS - Google Analytics, Mixpanel, Inspectlet, Segment, LinkedIn Analytics, Twitter Analytics.
- ADVERTISING - Google AdWords Conversion, LinkedIn Ads, Facebook Ads.
- COMMUNICATION - Intercom, Mailchimp.
- SECURITY - Google reCAPTCHA.
- SOCIAL MEDIA - Facebook Connect.
You can also manage the cookies in your browser. The following links will take you to the ‘Help’ sections for each of the major browsers so that you can find out more about how to manage your cookies: Google Chrome, Internet Explorer, Firefox, Safari, Safari iOS, Android, Opera.
Does Landbot conduct audits, penetration tests or vulnerability scans?
We conduct regular internal and external penetration tests, as well as periodic scans, identification of security vulnerabilities, and remediate according to severity for any weakness found.
Considering the management of risk and security, Landbot uses Google Cloud Platform (GCP) as its cloud hosting provider, meaning that part of our technical security measures relies on Google’s controls. For instance, all Physical security restrictions are managed by Google in its data centers.
How to report a security vulnerability?
We don’t have a current bug bounty program in place. However, if you believe you've found a security vulnerability on Landbot, please let us know by writing to email@example.com.
We investigate all legitimate reports, evaluate them, and do our best to quickly fix the issue if applicable.
If you find a vulnerability, do not share the information with others until the problem has been fixed. if this happens we will be entitled to pursue legal action.