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Make Integration With Trigger Automation Block

Jonathan Goodfellow Updated by Jonathan Goodfellow

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In this article, we will cover the process of how you can complete the Make integration with your Landbot chatbot by using the trigger automation block. 

Make is a visual automation platform that enables you to connect apps, automate workflows, and streamline processes without the need to write code.

Now, let’s jump into it; let the automation begin!

Prepare Landbot

  1. First things first, create the chatbot according to your needs, for example, we will assume we want to generate leads. In this case, we would want to collect information from our prospects, such as name, email, age, etc.
Screenshot that shows the first steps of building a chatbot to collect user information

This information we collect with our bot will be stored in ‘Fields’, which we will later send to Make.

In the example below, we store the name input in the field @name that we are going to use in some of the next steps, and we’ll do the same with the email address (@email field) and the age (@age field), respectively.

  1. Now that we have this ready, let's add a 'Trigger automation block' as follows:
Gif that shows how to add a trigger automation block to complete the Make integration

Create the Make Scenario

  1. After setting a Trigger automation block, let's open Make, and click on ‘Create a New Scenario’:
Screenshot that shows how to create a new scenario on Make
  1. Now, search for the ‘Webhook’ in the App/Modules list, and select ‘Custom webhook’:
Screenshot that shows how to select the custom webhook option on Make
  1. Once you have selected ‘Custom webhook’, you will see the following pop-up:
Screenshot that shows how to use a webhook on Make
  1. Click on ‘Create a webhook’. Now, it’s time to give our webhook a name, ‘Landbot OP’, for example, and save it.
  2. Before closing that window, remember to copy the API address because we will need it:
Screenshot that shows where to get the Make API

Prepare the Landbot Request to Make

  1. Now that we have the Make API ready, let's get back to Landbot and paste the URL in the ‘Trigger automation block’, in the ‘URL & Method’ field:
    Gif that shows where to paste the API in the Landbot platform to complete the Make integration
  2. Scroll down and go to the ‘Set data (Field) to be sent’ section of the Trigger automation, where you can set test values as we do in the following example:
    Gif that shows how to transfer data from your chatbot to the Make integration
  3. And click on the ‘Test webhook trigger’ button:
  4. If you scroll down, you will see the response you get from Make:
  5. As long as the Status Code is 200, it will mean our request is successfully sent.

Check the Data Request on Make

  1. Now let’s go back to Make. If the integration has worked correctly, you should be able to see the following ‘Successfully determined’ message:
    Screenshot that shows how to check that the Make integration is successfully completed
  2. This means that Make has received the fields from the test we made in the previous step. You can click ‘OK’ and close the window. 

Run the Scenario

  1. It’s time to test the module! To do so, click on the ‘Run once’ button in the bottom left of the screen:
    Screenshot that shows how to run the scenario on Make
  2. Let's go back to your Landbot chatbot to ‘Test the request’ again, as we did in the previous step and, once we have done it, we go back to Make:
    Screenshot that shows how to test the API request on Make
  3. You will see there all the information from the test we performed with our Landbot chatbot and the fields recorded by our test:
    Screenshot that shows the webhook information after the Make integration is completed
  4. Double check that the values sent in the fields @name, @email, and @age are the same as we sent in our test to Make:
    Screenshot that shows where to check if fields are transferred ok from the chatbot

And that’s it! This is how the integration and the trigger work. It’s all about sending the right fields to Make, ensuring they are received correctly, and testing whether the integration is working smoothly! 

Remember that you can find more information about the Landbot and Make integration, such as how to connect MySQL with Make or how to send a WhatsApp Message Template from Make, among other things, in our Knowledge Center.

How did we do?

Send WhatsApp Message Template from Make (ex Integromat)

How to send an email through Sendinblue by Make.com (formerly Integromat)

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