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Question: Text block

Rafaela Basso Updated by Rafaela Basso

For Landbot (Web)

Note: Text block has the limitation of 255 characters. If this limit is exceeded, the text will be cut off when you export the data.

If you need a long text input, we recommend using more than one Text block, to split the answers into them.

​​The thing is that the Question: Text block was not though out to receive texts that are too long, so my recommendation would be to either split the question into different Question: Text blocks (in order to fraction the answer), or to just inform the user that there is this limitation 😊

  1. Text question: Probably the most flexible question type available, it allows users to type in anything. It can be short or long, but let's start by showing to you what the block looks like:

  1. First, drag and drop the green dot and type in "Text" to create this type of question.
  2. You'll see a menu where you can add text, format it, and customise the variable name where the answer will be saved (by default @text):

  1. You can select whether you want the text area to be Short or Long by clicking on the option with the same name.
  2. You can also now add Regex formulas and a min and max length, this works in web as well as WhatsApp

  1. You can now preview how the block will look from the builder, by clicking on the Question: Text block itself:

And you can switch from mobile to desktop view 😊

  1. The Short text area looks like this:
  2. The long text area looks like this:
    The size of the text area suggest how much information you demand from your visitors, so use it wisely to avoid monosyllable-based convos!

For WhatsApp

This block behaves exactly the same way as in the Landbot (web) version.

It accepts any kinds of inputs, including numbers, but everything will be stored in a variable as a string.

For Facebook Messenger

This block behaves exactly the same way as in the landbot (web) version.

It accepts any kinds of inputs, including numbers, but everything will be stored in a variable as a string.

Long-short text area toggle is currently available for web bots only.

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