Create your bot
Basics - Essentials to build a bot
Variables in Landbot - Getting Started
Landbot system Variables
Builder's keyboard shortcuts and mechanics! 🏗
Builder Interface
Supported Browsers
Guidelines 🚀 5 best practices for chatbot design in Landbot 🤖
How to "debug" (troubleshoot) your bot's flow to spot possible errors (for non coders)
Build a bot
Blocks and flow operations
AB Test block (randomize flow)
Buttons block
Buttons block
Default Output Explained
Welcome Message
How to open new a URL in another tab (window)
How to set up Multiple Choice questions
Chat with humans
Code Block (Javascript)
Conditions block
Conditions block
Conditions block II (with Dates, Usage and Agents variables)
How to ask a question based on a variable not being set (empty url params) (v3)
Flow operations
Global Keywords 🌍
Keyword Jump
Keyword Options 🔑 Assign keywords to buttons (WhatsApp and Facebook)
Jump To block
Persistent Menu
Formulas block
Get started with the Formulas block
Formulas - Comparison
Formulas Blocks Dashboard
Formulas - Array
Formulas - Date
Formulas - Object
Formulas - Logical
Formulas - Math
Formulas - Regex
Formulas - String
Goals block
Goodbye block
Media Block
Multi-Question block (Create a Form)
Note block
Question blocks
Question: Address block
Question: Autocomplete block
Question: Date block
Question: Email block
Question: File block
Question: Name block
Question: Number block
Question: Phone block
Question: Picture Choice block
Question: Rating block
Question: Scale block
Question: Text block
Question: URL block
Question: Yes/No block
Send a Message block
Send an Email block
Set Variable block
Bricks
Create Bricks
Brick Workarounds
Bricks Workarounds (ready to use)
How to link your Calendly account and prepare your agenda
Age Calculator Brick Workaround
Get a timestamp according to a defined TimeZone
Simple cart v0.2
How to extract data with Google Maps API and Calculate Distances
How to set the flow according to Open/Closed Business Hours
How to avoid visitors selecting specific days of the week
Bot Settings
Chats - Livechat and Human Takeover
Design (bots for Web)
Share & Embed
Integrations with Landbot
ActiveCampaign
Airtable
Get data filtered from Airtable with a Brick- Shop example
20 different ways to GET and filter data from Airtable
How to add/update different field types in Airtable (POST, PATCH & PUT)
How to Create, Update, Retrieve and Delete records in Airtable (POST, PATCH, GET & DELETE)
Get more than 100 items from Airtable
Automate.io
Calendly
Dialogflow
Integrations > Dialogflow Block
How to extract parameters from Dialogflow response with Formulas
Dialogflow Integration Dashboard
Dialogflow - How to get JSON Key
External API REST
Dynamic Data (Arrays)
How to TEST your Http Request (Webhook block)
Webhook
Webhook Blocks Dashboard
How to POST, GET (and more) with Landbot
Facebook Pixel
Google Analytics
Google Adwords
Google Cloud Functions
Google Maps
Google Sheets
Google Sheets (Insert, Update and Get data)
How to use Google Sheets to create a simple verification system for returning visitors
How to Upload Document & store link
Add a timestamp to a Google Spreadsheet
How to give unique Coupon Codes (with Google Spreadsheets)
Google Sheets Integration Dashboard
How to insert a new row with data and formulas in Google Sheets
How to use Google Spreadsheet as a Content Management System for your bot
Google Tag Manager
GTM - How Track Google Analytics Events in Landbot with Google Tag Manager
Landbot in your web with Google Tag Manager
Hubspot
IFTTT
Integromat
How to upload a file to Google Drive using Integromat
Integromat Automation Integration
How to extract data from an external source with Integromat and use it in Landbot
Integrately
Nexmo
Mailchimp
Pabbly
Paragon
PDF Monkey
Pipedream
Salesforce
Sendgrid
Slack
Stripe
Squarespace
Sharetribe
Shopify
Webflow
Wordpress
Zendesk
Zapier
Account Settings and Billing
Billing
Teammates - Add extra agents (seats) to your Account
Subscription Section (v3)
Payment FAQ 💳
Fair Use Policy
Account Settings
Privacy and Security
Landbot Channels - Whatsapp, Messenger and APIChat
WhatsApp integration
The Ultimate WhatsApp Guide 🇬🇧
Facebook Business Verification - Best Practices 🇬🇧
Parent Bot/Linked Bot (WhatsApp) 🤖
WhatsApp Testing Section 🧪
Opt-in, Templates and Campaigns
What is the Opt-in process? ✍️
How to get Opt-ins (Subscribers) for your WhatsApp 🚀
WhatsApp Opt In Template ✅
WhatsApp Campaigns 💌
HSM Templates for Whatsapp 💬
WhatsApp Bot Creation
Creating bots for WhatsApp 🙌
How to preview WhatsApp and Messenger bots
Types of content you can use in WhatsApp 🖼
How to capture and use the first user's interaction (input) in Whatsapp/Messenger
How to direct a user through a different bot flow on their second visit (for WhatsApp/Messenger)
Unblock user of error message loop and redirect to restart bot
Facebook Messenger
The Facebook Messenger Ultimate Guide
Types of content you can use in Messenger bots 🖼
How to Preview a Messenger bot
API Chat (for Developers)
Metrics and Data Management
Metrics Section
How to export the data from your bots
...❶, 🔟, 💯 ways to analyze your data 📈
Bot's Analyze Section
For Developers & Designers
CSS and Design Customizations
Dynamic Customizations
Embed Customizations
Open LiveChat bot as soon as page loads (3 ways)
How to launch a Landbot by clicking a button
Modifying Embed Size
How to embed a pop bot with automatic load and button
How to trigger events and/or pass values from Landbot to the container site
How to "send" a user to a specific point in the flow with Javascript and with the API
Change Landbot custom CSS dynamically from parent page onload
Design Customizations
Customizing the bubble/widget (Livechat & Popup)
How to use Google Fonts in Landbot
Hide time stamp (under avatar)
Detect if a visitor is on Mobile/Tablet or Desktop
Landbot v3 - Web CSS - RTL
How to remove Landbot branding
How to hide elements in the Bot design
Customized display in the bot
Add a Chart (with Chart JS library) in your Landbot
How to display an HTML Table and a List in Landbot v3 web
Pop up modal to embed third party elements
Progress Bar Workaround
Different ways to embed Videos in Landbot
How to embed a .gif file inside a message
Display video and hide button to continue until video has ended
Components CSS Library
Components CSS Library Index
Background Class CSS
Identify Blocks CSS
Buttons Class CSS
Header Class CSS
Media Class CSS
Message Bubble Class CSS
Miscellaneous Classes CSS
Get started guide for CSS Design in Landbot
CSS Customization Examples: "Back to School" Theme
CSS Customization Examples: "Minimalist" Theme
Landbot APIs
Javascript and SDK
Workarounds and How To's
Building Tips & How to's
How to add a Click-to-Call/Email/WhatsApp button
Send variables from your page (the container site) to your embedded Landbot
How to build an event registration Landbot (to be used in one screen by many attendees)
How to redirect user to another url in your site with Livechat open to continue conversation
How to let user select a time of booking (with a minimum 45 minutes notice)
Get Index Array selection Whatsapp
Get the array's index of the user selection and extract information from array
How to encode a variable
How to calculate the number of days between two selected dates
How to access keys and values, in object variables
How to redirect visitors to a URL (web only)
Workarounds & Codes
Proactive message on mobile
Different ways to format numbers with JS
How to not display Proactive Message to repeating Visitors
Random 4 digits Number
Set the flow depending on the url path (for embedded landbots)
Trigger a Global Keyword with JS (web v3)
Generate a URL that has variables from user answers
How to set up questions with a countdown
More Topics
Introducing a new Landbot Community 🎉
How to migrate your bot from Landbot v2 (legacy) to Landbot v3
Introducing Landbot 3! 💬
Migrate your web bot from the Old Builder to the New Builder (Landbot 2 and 3)
Landbot Affiliate Program
Security Update - HTTPS URLs only
Startup Discounts
NGOs and Educational Organizations Discounts
Table of Contents
Welcome Message
Updated
by Rafaela Basso
For Web
The welcome message is the first message your users will see when they visit your chatbot. It is the first default block you will find in your builder when you start working on a new bot.
It will appear as below:

Click on the three dots you see on the upper right corner of the block and the editor will show up:

The block configuration menu gives you the possibility to customize your welcome message as you prefer.
Let's discover each section step by step:
- Advanced buttons editor: Here you can add content (cogwheel), re-arrange (dots columned) and delete (bin icon) buttons. Click on the cogwheel to configure each block:

- Button Style: choose what type of media you want to add to your buttons: an icon, an emoji or an image.
- External link: if you want to redirect your users to an external URL whenever they click a button, enter it here!
- Buttons options (advanced):

- Buttons alignment: when you have several buttons, you may want to change their alignment from horizontal to vertical. Try the style that looks better!
- Searchable options: when you provide +10 options, turn this feature on so your users can start typing and filter among all the button showed!
- Multiple choices: it allows your users select more than one option by clicking on the toggle.
- Add legal consent?

Add your own Privacy Policy link and make sure your users give you the legal consent you need to manage and store the data you collect through the bot.
- Save answers in the field: as in any other question block, the answer (click[s]) will be stored in the @welcome variable. This variable is not customizable.

Final view in Landbot 3 🚀:

Final view in Landbot 2:

How to replace the buttons with an open-text-question
The welcome message has, by default, some buttons to let your user interact with the chatbot. But if you want to replace the buttons with an open-text-question you just have to remove the buttons.
Then, instead of the buttons your user will see an input to type, and the answer will be saved in the @welcome variable.
For WhatsApp
WhatsApp bots don't speak exactly the same language as web bots. For this reason, you don't need a Welcome Message to trigger the bot. You can use any kind of block to start your dialogue with the users.
The Welcome Message block will appear by default, but you can cancel it and select the block you want to start with:

For Facebook Messenger
This block behaves exactly the same way as in Whatsapp version.
The welcome block is not needed in messenger bots, you can delete the block that comes by default and add any block you want to start with.