Create your bot
Basics - Essentials to build a bot
Variables in Landbot - Getting Started
Landbot system Variables
Builder's keyboard shortcuts and mechanics! π
Builder Interface
Supported Browsers
Guidelines π 5 best practices for chatbot design in Landbot π€
How to "debug" (troubleshoot) your bot's flow to spot possible errors (for non coders)
Build a bot
Blocks and flow operations
AB Test block (randomize flow)
Buttons block
Buttons block
Reply Buttons block (WhatsApp)
Default Output Explained
How to open a new URL in another tab (window)
How to set up Multiple Choice questions
Code Block (Javascript)
Conditions block
Conditions block
Conditions block II (with Dates, Usage and Agents variables)
How to ask a question based on a variable not being set (empty URL params) (v3)
Flow operations
Global Keywords π
Keyword Jump
Keyword Options π Assign keywords to buttons (WhatsApp and Facebook)
Lead Scoring block
Persistent Menu
Jump To block
Formulas block
Get started with the Formulas block
Formulas Blocks Dashboard
Formulas - Regex
Formulas - Date
Formulas - String
Formulas - Logical
Formulas - Math
Formulas - Object
Formulas - Comparison
Formulas - Array
Goals block
Goodbye block
Media Block
Multi-Question block (Create a Form)
Note block
Question blocks
Question: Address block
Question: Autocomplete block
Question: Date block
Question: Email block
Question: File block
Question: Name block
Question: Number block
Question: Phone block
Question: Picture Choice block
Question: Rating block
Question: Scale block
Question: Text block
Question: URL block
Question: Yes/No block
Send a Message block
Send an Email block
Set Variable block
Starting Point block
Business Hours block
List Buttons Block (WhatsApp)
Collect Intent block
Bricks
Bot Settings
Bot General Settings
Second Visit Settings
Custom System Messages
Hidden Fields (Get params / UTMs from url and use it as variables)
Landbot native SEO & Tracking tools
Typing Emulation
Landbot in Wix
Chats - Livechat and Human Takeover
Design (bots for Web)
Share & Embed
Account Settings and Billing
Billing
Teammates - Add extra agents (seats) to your Account
Subscription Section (v3)
Payment FAQ π³
Fair Use Policy
Account Settings
Account Settings
Account Homepage
Dashboard
Roles & Permissions for Teammates
Agent Status and Log out
Common reasons for not receiving account activation email
Privacy and Security
Integrations with Landbot
ActiveCampaign
Airtable
Airtable integration block
Get data filtered from Airtable with a Brick- Shop example
20 different ways to GET and filter data from Airtable
How to add/update different field types in Airtable (POST, PATCH & PUT)
How to Create, Update, Retrieve and Delete records in Airtable (POST, PATCH, GET & DELETE)
Get more than 100 items from Airtable
Insert Multiple Records to Airtable with a Loop
How to Get an Airtable Token
Advanced filters formulas Airtable block
Update Multiple Records in Airtable Using a Loop
Automate.io
Calendly
Carrd
DeepL
Dialogflow
Dialogflow & Landbot course
Dialogflow & Landbot intro: What is NLP, Dialogflow and what can you do with it?
Dialogflow & Landbot lesson 1: Create your first agent and intent in Dialogflow
Dialogflow & Landbot lesson 2: Get the JSON Key
Dialogflow & Landbot lesson 3: Setting up of Dialogflow in Landbot
Dialogflow & Landbot lesson 4: Training phrases and responses for a FAQ
Dialogflow & Landbot lesson 5: Entities and Landbot variables
Dialogflow & Landbot lesson 6: Redirect user depending on Dialogflow response parameters (intent, entities and more)
Learn more about Dialogflow - Courses and communities
Integrations > Dialogflow Block
How to extract parameters from Dialogflow response with Formulas
Dialogflow Integration Dashboard
Dialogflow in Unsupported Languages (& Multilingual)
Dialogflow - How to get JSON Key
External API REST
Dynamic Data (Arrays)
Webhook Block Dashboard
Webhook block (External API REST)
How to TEST your Http Request (Webhook block)
How to POST, GET (and more) with Landbot
Facebook Pixel
Google Analytics
Google Adwords
Google Cloud Functions
Google Maps
Google Maps API Key for Address block
Extract Data With Google Maps Geocoding API
Calculate Distances With Google Maps API
Google Sheets
Google Sheets (Insert, Update and Get data)
How to use Google Sheets to create a simple verification system for returning visitors
How to Upload Document & store link
How to give unique Coupon Codes (with Google Spreadsheets)
Google Sheets Integration Dashboard
How to insert a new row with data and formulas in Google Sheets
How to use Google Spreadsheet as a Content Management System for your bot
Google Tag Manager
GTM - How Track Google Analytics Events in Landbot with Google Tag Manager
Landbot in your web with Google Tag Manager
HubSpot
IFTTT
Integromat
Connecting MySQL with Make.com (formerly Integromat)
How to upload a file to Google Drive using Make.com (formerly Integromat)
Send HSM Template from Make (ex Integromat)
Make.com (formerly Integromat) trigger
How to send an email through Sendinblue by Make.com (formerly Integromat)
Get Opt-ins (Subscribers) from Facebook Leads using Make (ex Integromat)
How to extract data from an external source with Make.com and use it in Landbot
Integrately
Intercom
Vonage
Mailchimp
OCR
OpenAI
How to build a FAQ chatbot with GPT-3
Fine-Tune GPT3 with Postman
OpenAI
Prompt Engineering for GPT-3
Build a Customer Service Bot with ChatGPT and Extract Information
Pabbly
Paragon
PDF Monkey
Pipedream
Salesforce
Segment
Sendgrid
Slack
Stripe
Squarespace
Sharetribe
Shopify
Store Locator Widgets
How to display the near location of your store in WhatsApp (with Store Locator Widgets)
How to display the near location of your store for Web bots (with Store Locator Widgets)
Webflow
Wordpress
Xano
Zendesk
Zapier
Zapier block
Zapier Integration Dashboard
How to insert a row to Google Spreadsheet by Zapier
How to generate a document with PDFMonkey by Zapier
Send HSM Template from Zapier
How to send an email with Gmail by Zapier
Get Opt-ins (Subscribers) from Facebook Leads using Zapier
How to extract data from an external source with Zapier and use it in Landbot
Zapier trigger
How to complete a digital signature flow by Zapier
Make a survey with Landbot and display the results in a Notion table using Zapier
Trigger Automation block
WhatsApp Channel
Getting started with the WhatsApp Integration
WhatsApp Testing
Π‘onnecting WhatsApp Business API with 360Dialog
WhatsApp Number Migration / Porting to Landbot
Facebook Business Verification - Best Practices π¬π§
Adding a WhatsApp number to your account
Settings
Growth Tools for WhatsApp
Opt-in, Templates and Campaigns
Parent Bot/Linked Bot - Add a main bot to your WhatsApp number
How to get Opt-ins (Subscribers) for your WhatsApp π
WhatsApp Campaigns π
WhatsApp's Message Templates
Send WhatsApp Messages with Landbot API
Recognise the users input when sending a Message Template with buttons
Audiences
Create Opt-ins (Subscribers) using Landbot API
New Opt-in block for WhatsApp π
Opt-in Check Block
WhatsApp Bot Creation - Best Practices and compatibility guide
Build a WhatsApp Bot - Best Practices and User guide
Build a WhatsApp Bot - Best Practices for Developers
WhatsApp bots - Feature Compatibility Guide
Types of Content and Media you can use in WhatsApp πΌ
WhatsApp - How to capture and use the first user's interaction (input)
WhatsApp - How to direct a user through a different bot flow on their second visit
WhatsApp - Get user out of error message loop
Javascript in WhatsApp
How to calculate the number of days between two selected dates (WhatsApp)
Creating a Loop in WhatsApp
AI in WhatsApp
Send Automated Message Templates based on Dates
Different ways to format numbers with JS (WhatsApp)
Notify Teammates of Chat via WhatsApp
Creating a Simple Cart in WhatsApp
1. WhatsApp Article Directory
2. WhatsApp Integration FAQ's
Customize and embed your WhatsApp Widget
Other Channels - Messenger and APIChat
Facebook Messenger
The Facebook Messenger Ultimate Guide
Types of content you can use in Messenger bots πΌ
How to Preview a Messenger bot
Facebook Ad connected to Messenger Bot
API Chat (for Developers)
How to create an API chat bot and set up the Hook Url
Building a Slack APP Bot with Landbot APIChat and Node JS
Build a Telegram Bot with Landbot APIChat and Node JS
Duplicating bots
Metrics and Data Management
Metrics Section
How to export the data from your bots
Export data: How to open a CSV file
Bot's Analyze Section
For Developers & Designers
CSS and Design Customizations
Dynamic Customizations
How to change Avatar dynamically (Landbot v3)
Dynamically Change a Bot's Background
Create a Checkbox in the Welcome Block
Dynamically Change Any Style
Embed Customizations
Open LiveChat bot as soon as page loads (3 ways)
How to launch a Landbot by clicking a button
Modifying Embed Size
Load script and display bot on click button
How to trigger events and/or pass values from Landbot to the container site
How to "send" a user to a specific point in the flow with Javascript and with the API
Change Landbot custom CSS dynamically from parent page onload
CSS Customization Examples
CSS Customization Examples: "Back to School" Theme
CSS Customization Examples: Call To Action: WhatsApp
CSS Customization Example: "Lead Gen"
CSS Customization Examples: "Translucid"
CSS Customization Examples: "Minimalist" Theme
CSS Customization Examples: Carrd Embed Beginner
Make Persistent Menu Appear During the Flow
CSS Customization Examples: Video Bubble
CSS Customization Examples: CV Template
Design Customizations
How to use Google Fonts in Landbot
CSS for Typewriter Effect
Hide time stamp (under avatar)
Detect if a visitor is on Mobile/Tablet or Desktop
Proactive Message Customizations with Javascript and CSS
Landbot v3 - Web CSS - RTL
How to remove Landbot branding
HTML Template for Emails
Widget/Bubble Customizations with Javascript and CSS
Customized display in the bot
Add a Chart (with Chart JS library) in your Landbot
How to display an HTML Table and a List in Landbot v3 web
Pop up modal to embed third party elements
Progress Bar Workaround
Different ways to embed Videos in Landbot
How to embed a .gif file inside a message
Display video and hide button to continue until video has ended
Components CSS Library
Components CSS Library Index
Background Class CSS
Identify Blocks CSS
Buttons Class CSS
Header Class CSS
Media Class CSS
Message Bubble Class CSS
Miscellaneous Classes CSS
Recommended Image Sizes
Dynamic Data CSS
Get started guide for CSS Design in Landbot
Landbot APIs
APIs
reply from Slack: How to create an integration to allow agents reply WhatsApp users from Slack (with Node JS)
MessageHooks - Landbot Webhooks
Javascript and SDK
Workarounds and How To's
Building Tips & How to's
How to add a Click-to-Call/Email/WhatsApp button
Send variables from your page (the container site) to your embedded Landbot
How to build an event registration Landbot (to be used in one screen by many attendees) (web only)
How to redirect user to another url in your site with Livechat open to continue conversation
How to let user select a time of booking (with a minimum 45 minutes notice)
Dynamic Data in WhatsApp (Get Index Array selection)
Get the array's index of the user selection and extract information from array
How to encode a variable
How to calculate the number of days between two selected dates
How to redirect visitors to a URL (web only)
How to disable a bot
Airtable usecase: Create an event registration bot with limited availability
Get the time between certain messages
Reservation bot with Airtable
Workarounds & Codes
Refillable bottles
How to Detect Visitors Browser
Proactive message on mobile
Different ways to format numbers with JS
Conditional Welcome: Direct the Flow of Your Bot Based on External Parameters
Two-Step Email Verification
Trigger Event if User Abandons Chat (For Non Developers)
Calculate Distances in WhatsApp
Customized Behavior in Mobile Browsers
How to not display Proactive Message to repeating Visitors
Trigger Event if User Abandons Chat Using AWS
Launch Bot On Exit Intent
Display Bot During Business Hours Only (Livechat & Popup)
Delete Customer Data in Flow
Cookie consent banner (full page / full page embed)
Add Captcha Verification (Non-Embedded Bots)
Set the flow depending on the url path (for embedded landbots)
Trigger a Global Keyword with JS (web v3)
Create a Scale out of Buttons - Workaround
How to pass WordPress logged in user data to Landbot
Create Dynamic Shopping Cart with JS and CSS
Generate a URL that has variables from user answers
Resume flow based on external process with Landbot API (Request, Set, Go)
Popup on Exit Intent
Embed Google Maps
Detect if bot was opened
Launching a bot depending on browser language
How to set up questions with a countdown
Set a timer to get the time spent during the flow
More Topics
Introducing a new Landbot Community π
How to migrate your bot from Landbot v2 (legacy) to Landbot v3
Introducing Landbot 3
Migrate your web bot from the Old Builder to the New Builder (Landbot 2 and 3)
Landbot Affiliate Program
Security Update - HTTPS URLs only
Startup Discounts
NGOs and Educational Organizations Discount
Table of Contents
- All Categories
- Create your bot
- Basics - Essentials to build a bot
- Builder Interface
Builder Interface
Updated
by Elisa
Our powerful Builder is the section of the app where all the magic happens! Here you can build your bot, customize it and bring the conversation to another levelπ₯ Let's take a look at the interface in detail.
For Landbot (Web)
Side panel
The Side panel contains all the blocks you can use to build your bot.

To hide or show the Side panel, you just have to click on this arrow:

The Side panel has two sections:

- Simple
In this tab, you will find the most common blocks if you want to create simple bots. Here you will have an easy way to access those blocks:

- Advanced
In this tab you will see all the possible blocks you can add to your flow, starting with the "MOST USED". Please check here if you want to know more about the different Blocks we have available.

- To find your brick templates, click on the Bricks icon and click on My Team and search by the name of the brick:

Search
For a quicker way to select a block, just start typing the name (or function) and it will filter the blocks:

Bottom menu
Zoom
Will help you zoom out when your builder is too big so you can move around more easily. You can find it right below the side panel, in the left bottom corner of your builder:

Move
With this option, you'll be able to move around the builder without selecting anything

Select
This option will allow you to select different blocks by dragging the mouse cursor on top of the blocks. By selecting various blocks you'll be able to delete, copy, or include all those blocks inside a Brick.


Undo or Redo
With these two options, you can choose to undo or redo actions. You also can use the keyboard shortcuts for these actions we explain here (they will variate if you're on Mac or Windows)

Shortcuts
This option will open your Keyboard Shortcuts map

Top Menu
The Top Menu is composed of 5 sections:

Build
The default option, the place where you build your bot:

Design
This section allows you to customize your bot as you want. For more information about the Design Section, please check our Design Section Guide.

Settings
Configure your Landbot settings, from Custom Responses to Hidden Fields, tracking codes, and much much more! You can find more information in our Settings section article

Share
Finished creating your glorious bot? Then share it with the world! π
Learn how to do it in our Share the URL bot article!
You can also have the bot under your own domain! Check this article for more information on how to embed the bot into your Website!

Analyze
Export all of your users in a CSV and measure the block-by-block conversion rate, getting a birds-eye view of all the interactions.

Test this bot
This feature will open up a small tab with a preview of how your bot will look. You can choose between the Desktop preview or the Mobile preview and see how it would look on each device.

We recommend using this feature only for a preview of how the bot is coming along, but if you intend to actually test out your flow and its logic, we recommend you open the actual link of your bot and test it as any user will do. To do it you just have to click on Share on the Upper Menu > Share with a link > Open
Publish
Every time you make a new change inside your bot, you will need to Publish the bot so it updates. It's very important you remember to do this when you're testing your bot.

If you want to go back to a previously published version of your bot, you just have to click on the little clock icon here and it will show all of the previously published versions:

In case you want to restore that previous version, just click on Select, where you'll be able to see all of the details of the bot, then Restore and it will be assigned as the current version of your bot.

Missing any features? Let us hear about it and submit your ideas in our Roadmap π‘
For WhatsApp
Side panel, Zoom, and Search
These functions work in exactly the same way as in the Landbot (web) version:

Top menu
Here's how to preview the WhatsApp bot, and to preview the Messenger bot, you can check this article.
For WhatsApp bots, you will see only 3 sections:

- Build
The default option, the place where you build your bot, is the same as in the Landbot (web) version:

- Settings
Here you will see only one section:
- General
Check out this article for more information about the actions you can perform in this section.

- Analyze
Export all the data saved by your bot during the interaction with your users in a CSV file and measure the block-by-block conversion rate, getting a birds-eye view of all the interactions!
Check this article for more information about the Analyze section.

For Facebook Messenger
It's exactly the same as for the WhatsApp channel.