Table of Contents

Send an Email

Dilyara Updated by Dilyara

For Landbot (Web)

You want to get your leads in real-time? Or want to send a confirmation to your customers? Now you can do both with the new and improved Send an Email block ๐Ÿ“ง

With the Send an Email block, you will be able to set an email notification to your customers! ๐Ÿคฉ

You can also use it to set email notifications for your team to be up to date with the relevant information or events within your bots (lead collected, new payment, etc.) ๐Ÿš€

  1. Start by scrolling down until theย Integrations section and select Send an Email from the blocks list:

  1. Once you click on it, the block will be created in your Builder and the configuration panel will appear:

Block anatomy
  • From:

There areย two optionsย to choose the email address you can use to send emails from:ย Landbot email server or a Custom email.

  1. By default, the sender email address is: company_full_name@landbot.email
  2. However, in case you are interested in sending notifications to your users from an email with your domain, you can create a custom SendGrid email.
If you want to create a custom SendGrid email, please check this article.
  • Send to: Decide who you want to receive the notifications ๐Ÿ“ฉ

Instead of a fixed email address, you can add the variable @email, so it will send a message to the email address stored in the @email during the conversation with the user.

  • Email subject.ย Help your leads or team members identify these notifications by adding a clear subject so they can handle the emails with top priority ๐Ÿ”
Make your subject stand out using variables!
  • Email message.ย Add a relevant message to your email, and make it look nice with the improved text editor ๐Ÿ˜‰

Take the most advantage of your flow and add as much valuable information as possible using all the available variables inside the flow.

  • Remove landbot.io branding. Activate this option if you want to receive/send a clean and simple email template (available for Professional and Business plans only).

Email with the branding:

New email look without the branding:

  1. Clickย Apply and start sending emails to everyone!

If you detect that at first glance you are not getting any email notifications, please check your Spam folder.

For WhatsApp

This block behaves exactly the same way as in the landbot (web) version.

For Facebook Messenger

This block behaves exactly the same way as in the landbot (web) version.

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