Table of Contents

Send an Email

Dilyara Updated by Dilyara

For Landbot (Web)

You want to get your leads in real-time? Or want to send a confirmation to your customers? Now you can do both with the new and improved Send an Email block 📧

With the Send an Email block, you will be able to set an email notification to your customers! 🤩

You can also use it to set email notifications for your team to be up to date with the relevant information or events within your bots (lead collected, new payment, etc.) 🚀

  1. Start by scrolling down until the Integrations section and select Send an Email from the blocks list:

  1. Once you click on it, the block will be created in your Builder and the configuration panel will appear:

Block anatomy
  • From:

There are two options to choose the email address you can use to send emails from: Landbot email server or a Custom email.

  1. Landbot email server: The sender email address is: {brand_id}@landbot.email
Note: This predefined address option is available just for testing purposes.
  1. Custom SendGrid email: With this option, you can send notifications to your final users from an email with your own domain!
For more information about how to create a custom SendGrid email, please check this article.
  • Send to: Decide who you want to receive the notifications 📩

Instead of a fixed email address, you can add the variable @email, so it will send a message to the email address stored in the @email during the conversation with the user.

  • Email subject. Help your leads or team members identify these notifications by adding a clear subject so they can handle the emails with top priority 🔝
Make your subject stand out using variables!
  • Email message. Add a relevant message to your email, and make it look nice with the improved text editor 😉

Take the most advantage of your flow and add as much valuable information as possible using all the available variables inside the flow.

  • Remove landbot.io branding. Activate this option if you want to receive/send a clean and simple email template (available for Professional and Business plans only).

Note: It is only possible to disable the Landbot branding in the Professional and Business plans.

Email with the branding:

New email look without the branding:

  1. Click Apply and start sending emails to everyone!

If you detect that at first glance you are not getting any email notifications, please check your Spam folder.

For WhatsApp

This block behaves exactly the same way as in the landbot (web) version.

For Facebook Messenger

This block behaves exactly the same way as in the landbot (web) version.

How did we do?

Contact