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Airtable
Airtable integration block
Get data filtered from Airtable with a Brick- Shop example
20 different ways to GET and filter data from Airtable
How to add/update different field types in Airtable (POST, PATCH & PUT)
How to Create, Update, Retrieve and Delete records in Airtable (POST, PATCH, GET & DELETE)
Get more than 100 items from Airtable
Insert Multiple Records to Airtable with a Loop
How to Get an Airtable Token
Advanced filters formulas Airtable block
Update Multiple Records in Airtable Using a Loop
Dialogflow
Dialogflow & Landbot course
Dialogflow & Landbot intro: What is NLP, Dialogflow and what can you do with it?
Dialogflow & Landbot lesson 1: Create your first agent and intent in Dialogflow
Dialogflow & Landbot lesson 2: Get the JSON Key
Dialogflow & Landbot lesson 3: Setting up of Dialogflow in Landbot
Dialogflow & Landbot lesson 4: Training phrases and responses for a FAQ
Dialogflow & Landbot lesson 5: Entities and Landbot variables
Dialogflow & Landbot lesson 6: Redirect user depending on Dialogflow response parameters (intent, entities and more)
Learn more about Dialogflow - Courses and communities
Integrations > Dialogflow Block
How to extract parameters from Dialogflow response with Formulas
Dialogflow Integration Dashboard
Dialogflow in Unsupported Languages (& Multilingual)
Dialogflow - How to get JSON Key
Salesforce
Google Sheets
Google Sheets (Insert, Update and Get data)
How to use Google Sheets to create a simple verification system for returning visitors
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Google Sheets Integration Dashboard
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How to use Google Spreadsheet as a Content Management System for your bot
Zapier
Zapier block
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How to extract data from an external source with Zapier and use it in Landbot
Zapier trigger
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MailChimp integration block
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Hubspot Calendar in Landbot
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HubSpot Integration Block
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Segment
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Xano
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Integrately
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Intercom
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Paragon
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Pabbly
Google Calendar
Make
Connecting MySQL with Make.com (formerly Integromat)
How to upload a file to Google Drive using Make.com (formerly Integromat)
Send WhatsApp Message Template from Make (ex Integromat)
Make.com (formerly Integromat) trigger
How to send an email through Sendinblue by Make.com (formerly Integromat)
Get Opt-ins (Subscribers) from Facebook Leads using Make (ex Integromat)
How to extract data from an external source with Make.com and use it in Landbot
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How to validate phone number with SMS verification (with Vonage Verify)
How Track Google Analytics Events in Landbot with Google Tag Manager (GTM)
How to display the near location of your store in WhatsApp (with Store Locator Widgets)
Update a Ticket in Zendesk
Landbot in your web with Google Tag Manager
How to display the near location of your store for Web bots (with Store Locator Widgets)
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Landbot in Webflow
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Meta processes guide: FBM verification, Official Business Account (OBA) requests, Appeals
Additional Number integration: Limitations and Requirements (Number integration)
Existing WhatsApp Number Migration
Key Insights for Migrating to WhatsApp Business API Cloud
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WhatsApp bots - Feature Compatibility Guide
WhatsApp - How to direct a user through a different bot flow on their second visit
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Customize and embed your WhatsApp Widget
How to calculate the number of days between two selected dates (WhatsApp)
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Different ways to format numbers with JS (WhatsApp)
Notify Teammates of Chat via WhatsApp
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How to get Opt-ins (Subscribers) for your WhatsApp π
Create Opt-ins (Subscribers) using Landbot API
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Opt-in Check Block
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Send WhatsApp Messages with Landbot API
Audience block
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Getting started!
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Build a WhatsApp Bot - Best Practices and User guide
Build a WhatsApp Bot - Best Practices for Developers
Types of Content and Media you can use in WhatsApp πΌ
1. WhatsApp Article Directory
2. WhatsApp Integration FAQ's
Native blocks for WhatsApp
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Facebook Messenger
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For Developers & Designers
CSS and Design Customizations
Dynamic Customizations
How to change Avatar dynamically (Landbot v3)
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Create a Checkbox in the Form Block
Dynamically Change Any Style
Embed Customizations
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Modifying Embed Size
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How to launch a Landbot by clicking a button
Open LiveChat bot as soon as page loads (3 ways)
Change Landbot custom CSS dynamically from parent page onload
CSS Customization Examples
CSS Customization Examples: "Back to School" Theme
CSS Customization Examples: Call To Action: WhatsApp
CSS Examples: Lead Gen
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CSS Customization Examples: Carrd Embed Beginner
Make Persistent Menu Appear During the Flow
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How to use Google Fonts in Landbot
CSS for Typewriter Effect
Proactive Message Customizations with Javascript and CSS
Landbot v3 - Web CSS - RTL
How to remove Landbot branding
HTML Template for Emails
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Detect if a visitor is on Mobile/Tablet or Desktop
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How to display an HTML Table and a List in Landbot v3 web
Progress Bar Workaround
Add a Chart (with Chart JS library) in your Landbot
How to embed a .gif file inside a message
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Components CSS Library Index
Background Class CSS
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Media Class CSS
Message Bubble Class CSS
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Form Block CSS
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Get started guide for CSS Design in Landbot
Landbot APIs
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Create an SMS bot with ClickSend and API Chatbot
reply from Slack: How to create an integration to allow agents reply WhatsApp users from Slack (with Node JS)
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How to redirect user to another url in your site with Livechat open to continue conversation
How to let user select a time of booking (with a minimum 45 minutes notice)
Get the array's index of the user selection and extract information from array
How to redirect visitors to a URL (web only)
Embed Google Maps
How to add a Click-to-Call/Email/WhatsApp button
Airtable usecase: Create an event registration bot with limited availability
How to calculate the number of days between two selected dates
Reservation bot with Airtable
Set a timer to get the time spent during the flow
Workarounds & Codes
How to Detect Visitors Browser
Conditional Welcome (Non-embedded bots)
Conditional Welcome: Direct the Flow of Your Bot Based on External Parameters
Two-Step Email Verification
Detect if bot was opened
Fixing Web Bot Loading Issues for iOS Devices in Meta Campaigns with Disclaimers
Different ways to format numbers with JS
Trigger Event if User Abandons Chat
Calculate Distances in WhatsApp
Customized Behavior in Mobile Browsers
Trigger Event if User Abandons Chat Using AWS
Launch Bot On Exit Intent
Display Bot During Business Hours Only (Livechat & Popup)
Delete Customer Data in Flow
Cookie consent banner (full page / full page embed)
Open / Close a Web bot (embedded)
Add Captcha Verification (Non-Embedded Bots)
Launching a bot depending on browser language
Trigger a Global Keyword with JS (web v3)
Create a Scale out of Buttons - Workaround
How to set up questions with a countdown
How to pass WordPress logged in user data to Landbot
Create Dynamic Shopping Cart with JS and CSS
Set the flow depending on the url path (for embedded landbots)
Generate a URL that has variables from user answers
Resume flow based on external process with Landbot API (Request, Set, Go)
Creating Masks for User Input (2 examples)
Popup on Exit Intent
More Topics
Table of Contents
- All Categories
- Build a bot
- Messages, Questions and Logic blocks
- Logic blocks
- Lead Scoring block
Lead Scoring block
What is Lead Scoring?
Prefer watching than reading? No problem, we've got you covered π
Lead scoring refers to assigning points to leads based on how relevant they are to your goal. For example, how likely they are to purchase your product.
Basically, you want to identify what your best leads have in common (demographics, acquisition channel, behaviors...etc), and prioritize your leads based on these attributes.
It's a popular method used by sales and marketing teams to increase ROI (return over investment), and we let you do this easily with Lead Scoring block!
Why can't I just use Conditions & Set Variables?
Technically, you can implement lead scoring with Conditions & Set Variable blocks.
However, it's very hectic to do it this way. You'd have to set up something like this for every variable...
For Web (Landbot)
Here is how you must set up the lead scoring block:
Save Score As
Select or create the variable you want to save as the user's final score. This variable must be saved in the NUMBER format.
Rule Group
This is where you set up the score assignment logic.
That means, you will create a scoring logic, based on the answers that were already stored in variables you used in other blocks.
Ideally, you should design rules based on what your best customers or leads have in common.
- Choose a variable to create scoring rules for
- Set up scoring rules based on the selected variable
Example: If @budget > $100, +3 points.
Example 2: If @age > 18 , +1 point.- Meet this condition: You can choose here what kind of condition will be applied to trigger a scoring rule.
Check the Format of the variable used in each step, and if it is compatible with the condition to be met.
Ex: You can't use a variable in the String format and check if it is Greater or Smaller than ( > or < ), which is a condition that can only be applied to dates and numbers.- Then assign this score: Choose the score, in numbers, you want to assign when the above condition is met.
You can assign either a positive or a negative score to that condition (+/-).
Example:
If you want to target users that are older than 18 years, you can check if that variable fulfils the condition you have defined, assigning points (a score) to that rule group.
So you must choose the variable @age as the Rule group, and apply the scoring you define for it.
Give +1 point if the variable has a number bigger than 18 (> 18).
- Add new rules to the same variable: You can add more rules to that same variable.
Please keep in mind that they will be triggered at the same time. So make sure that these rules are compatible with each other.
Ex: If you are checking the condition that @age is bigger or equals to 18 (> or =), you should not have another rule applied to that same variable, checking that @age is less or equals to 18 (< or =) at the same time:
In this case, if the user's age is 18, the score will be 0, as it will rest and sum 1 point at the same time, which is not the desirable output.
Add Rule Group
You can add as many rule groups as you want, adding specific rules for each one of them.
Output - Final Score
In the end, the block will calculate all the scores you have attributed to each Rule Group, and save them in the variable you have defined in the Save Score As field.
If the rules you have applied do not apply to that lead, the variable will be saved with the value 0 (zero).
A lead score is calculated, now what?
You can now split the flow based on a user's lead score. You can do so using Conditions block.
Example:
Let's say you have a limited number of Sales Representatives on the team AND...
- You want to prioritize their time to chat with your best leads live. So lower score leads will wait for email replies.
- You decided that a lead score of 10 is a good threshold.
Then you can set it up like this:
Why is there a "Failed" output for this block?
In some cases (e.g. wrongly formatted conditions), the score calculation might fail. Therefore, we recommend setting up a failed path to avoid a dead end in your bot flow.
Can I assign scores based on data NOT collected in Landbot?
Yes! To assign scores based on data not collected in the Landbot flow, such as UTM tags, you just have to set them up as Hidden Fields.
In other words, you will pass these data to Landbot as URL parameter, then store them as variables.
Please check this article to learn more on how to use Hidden Fields.
For WhatsApp
This block works exactly the same as in the Web channel.
For Facebook Messenger
This block works exactly the same as in the Web channel.