Name

For Landbot (Web)

Name question:

This is usually the first question we add to our conversation. It allows us to call visitors by their name, and who doesn't love that?

  1. First, drag and drop the green dot and type in "Name" to create this type of question.
  2. You'll see a menu where you can add text, format it, and customize the variable name where the answer will be saved (by default @name):
  3. Click Save to create the block and link it to the next one!
After asking for your visitor's name, feel free to use "@name" within the conversation to customize the experience.

Here is how it will display in a Landbot mobile chat / live chat window:

For WhatsApp

For a list of all the blocks and current functionalities with WhatsApp bots, please check here

The Question: name feature will behave exactly the same in WhatsApp.

Here is how it will be displayed:

For Messenger

Coming soon


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