For Landbot (Web)
This is usually the first question we add to our conversation. It allows us to call visitors by their name, and who doesn't love that?
- First, drag and drop the green dot and type in "Name" to create this type of question.
- You'll see a menu where you can add text, format it, and customize the variable name where the answer will be saved (by default @name):
- Click Save to create the block and link it to the next one!
Here is how it will display in a Landbot mobile chat / live chat window:
The Question: name feature will behave exactly the same in WhatsApp.
Here is how it will be displayed: