Landbot Affiliate Program
Multi-Question - the Question editor (Landbot 3 - only)
Introducing Fomulas ⚡️⚡️⚡️
Introducing Landbot 3! 💬
Create your bot
Build a bot
Basics - Essentials when building a bot
Send a Message block - Simple Message
Default Output Explained
Question: Name block
Question: Text block
Question: Email block
Question: Number block
Question: Address block
Question: File block
Question: Phone block
Question: Date block
Question: URL block
Question: Yes/No block
Question: Autocomplete block
Question: Scale block
Question: Rating block
Question: Picture Choice block
Chat with humans
Formulas - Date
Formulas - Comparison
Formulas - Regex
Formulas - Math
Formulas - Array
Formulas - Logical
Formulas - Object
Formulas - String
Conditions block II (with Dates, Usage and Agents variables)
Jump To block
Global Keywords 🌍
Keyword Options 🔑 Assign keywords to buttons (WhatsApp and Facebook)
Formulas block (beta)
Dynamic Data (Arrays)
Send an Email
Google Sheets (Insert, Update and Get data)
Salesforce (Add leads)
Integrations > Dialogflow Block
Stripe integration (v2)
Bricks Ultimate Guide
Bricks Workarounds (ready to use)
How to validate an address with Google Maps API
How to notify (an agent) in Slack, when Human Takeover is requested
Chats Section guide (v 3.1)
Settings - General
Custom System Messages
Second Visit Settings
Hidden Fields (Get params / UTMs from url and use it as variables)
Landbot native SEO & Tracking tools
Share & Embed
Embed into your website
Share > Share the bot URL
Customizing the bubble/widget (Livechat & Popup)
Customizing the Proactive Message
Open LiveChat bot as soon as page loads (3 ways)
Hosting a full-page landbot in a WordPress.org site
Landbot Widget in every page of a Wordpress.org site
Export flow on canvas as PNG
Landbot Livechat & Pop Up Widget in Wordpress
Embed in Sharetribe
Design (bots for Web)
Icons & Logo - Avatar
Design Section Guide 🎨
How to use Google Fonts in Landbot
Advanced (Custom CSS & Custom JS)
Integrations & Blocks Dashboards
Salesforce Integration Dashboard
Zapier Integration Dashboard
Slack Integration Dashboard
Google Maps API Key for Address block
Sendgrid Integration Dashboard
Formulas Blocks Dashboard
Dialogflow Integration Dashboard
Stripe Integration Dashboard
Google Spreadsheets Integration Dashboard
Zendesk Integration Dashboard
Mailchimp Integration Dashboard
What is the Integrations Section?
Webhook Blocks Dashboard
Account Settings and Billing
NGOs and Educational Organizations Discounts
Payment FAQ 💳
Subscription Section (v3)
GDPR, Privacy & Security
Landbot's Abuse Policy - How to Report an Abusive Use of Landbot
Landbot's Privacy & Security Policies
Compliance with the GDPR - General Data Protection Regulation
Teammates - Add extra agents (seats) to your Account
Agent Status and Log out
Permissions for Teammates
Fair Use Policy
Google Analytics - Track Events (Not embedded)
Google Analytics - Track Events (Embedded)
Facebook Pixel - Track Events (Embedded)
Google Adwords - How to track Google Adwords in Landbot
GTM - How Track Google Analytics Events in Landbot with Google Tag Manager
Facebook Pixel - Track Events (Not embedded)
Channels - Web, Whatsapp, Messenger and API
WhatsApp API Overview 📚
1: WhatsApp Official API Integration FAQs 🎯
2: WhatsApp Testing Section 🧪
3: Requesting a WhatsApp official phone number 📞
4: WhatsApp Business Section ✅
5: Parent Bot/Linked Bot (WhatsApp) 🤖
WhatsApp Bot Creation ⚙️
WhatsApp Opt-in Users 🖊
1: What is the Opt-in process? ✍️
2: Why is the opt-in process mandatory? ⚠️
3: How to get Opt-ins (Subscribers) for your WhatsApp 🚀
4: WhatsApp Opt In Template ✅
WhatsApp Templates & Campaigns 📩
WhatsApp features & Content types 🎩
WhatsApp How to's and useful tips. 🤓
1: How to capture and use the first user's interaction (input) in Whatsapp/Messenger
2: How to direct a user through a different bot flow on their second visit (for WhatsApp/Messenger)
The Ultimate WhatsApp Guide 🇬🇧
Facebook Business Verification - Best Practice 🇬🇧
La Guía Óptima para WhatsApp 🇪🇸
Verificar tu negocio en Facebook 🇪🇸
La guida definitiva di WhatsApp 🇮🇹
Facebook Business Verification 🇮🇹
Verificação de Empresas no Facebook - Processo 🇧🇷🇵🇹
API Chat [for Developers]
What is the Channels section? 📺
Analyze bot Metrics and data
Workarounds and How To's
Building Tips & How to's
How to build an event registration Landbot (to be used in one screen by many attendees)
How to launch a Landbot by clicking a button
How to change Avatar dynamically (Landbot v3)
How to validate phone number with SMS verification (with Nexmo Verify)
How to display images with a variable url source
How to use Google Sheets to create a simple verification system for returning visitors
How to set the flow according to Open/Closed Business Hours
20 different ways to GET and filter data from Airtable
How to open new a URL in another tab (window)
How to extract parameters from Dialogflow response with Formulas
How to ask a question based on a variable not being set (empty url params) (v3)
How to redirect visitors to another URL in the same tab (Landbot URL / not embedded)
How to redirect user to another url in your site with Livechat open to continue conversation
How to avoid visitors selecting specific days of the week
How to let user select a time of booking (with a minimum 45 minutes notice)
How to display an HTML Table in Landbot v3 web
How to Perform Basic Calculations
How to embed a pop bot with automatic load and button
How to trigger events and/or pass values from Landbot to the container site
Get the array's index of the user selection and extract information from array
Landbot v3 - Web CSS - RTL
How to give unique Coupon Codes (with Google Spreadsheets)
How to add/update different field types in Airtable (POST, PATCH & PUT)
How to encode a variable
How to TEST your Http Request (Webhook block)
Guidelines 🚀 5 best practices for chatbot design in Landbot 🤖
Builder's keyboard shortcuts and mechanics! 🏗
How to calculate the number of days between two selected dates
How to access keys and values, in object variables
Create a contact and assign it to a list in Activecampaign (API)
How to create a custom SendGrid email - (Custom "from" email)
How to insert a new row with data and formulas in Google Sheets
How to Create, Update, Retrieve and Delete records in Airtable (POST, PATCH, GET & DELETE)
How to build a simple scoring bot system
How to remove Landbot branding
How to "debug" (troubleshoot) your bot's flow to spot possible errors (for non coders)
How to limit dates to pick up to 90 days in advance
How to redirect visitors to another URL in the same tab (embedded landbot)
Use Google Cloud Functions to set directly new values to Landbot variables
How to POST, GET (and more) with Landbot
How to use Google Spreadsheet as a Content Management System for your bot
How to hide elements in the Bot design
Get more than 100 items from Airtable
How to embed widget in Shopify
How to add a Click-to-Call/Email/WhatsApp button
Workarounds & Codes
Add a Chart (with Chart JS library) in your Landbot
Proactive message on mobile
Custom Video Background
Different ways to format numbers with JS
How to Upload Document & store link
Send contact info to Hubspot CRM
Get data filtered from Airtable with a Brick- Shop example
Hide time stamp (under avatar)
How to make a "counter" for variables
Detect if a visitor is on Mobile/Tablet or Desktop
How to not display Proactive Message to repeating Visitors
Pop up modal to embed third party elements
Random 4 digits Number
Set the flow depending on the url path (for embedded landbots)
Different ways to embed Videos in Landbot
How to embed a .gif file inside a message
Generate a URL that has variables from user answers
Table of Contents
Updated by Rafaela Basso
There might be some customers who get so much traffic that could severely affect the system's performance, and affecting negatively the overall usage for the majority of our users.
So to make sure everything is running smoothly, we continuously monitor the monthly traffic of our subscribers.
We want our customers to be able to send out or publish their bots in as many campaigns as they want, and our Fair Use Policy is here to make sure their end users have the best experience possible.
What is this Policy About.
This Fair Use Policy is stated to prevent the immoderate use of Landbot servers, caused by excessive traffic coming from a small number of users. It is applicable to all Users with an active Landbot account, regardless of the plan.
Users are allowed to have big campaigns with increased traffic, as long as the average traffic over longer periods is not significantly higher than that of other users.
In case a User keeps generating significantly more traffic than the average for the corresponding subscription, Landbot may intervene. This means that there is an estimated limit to the amount of traffic that User's bots are allowed to generate, as we explain further in this Fair Use Policy.
This policy also includes a fair use considering the storage of files in our servers, according to the volume of chats and limitations applicable to each plan.
Why do we implement this Policy.
Most of our customers use their accounts wisely, and their usage levels don't affect our system and the services we provide.
However, if a few customers use our services inappropriately, sometimes without even being aware of the huge traffic they are constantly generating, their unfair use can greatly affect the quality of our services.
This means that all Landbot Users are affected by the performance of the system, making it slower for everyone to access a bot or maintain a conversation.
Therefore, our Fair Use Policy prevents the inappropriate use of our platform, and makes sure our services can be used fairly by everyone.
How does our Policy works.
Under our Policy we have defined a fair usage level, which has been set above normal so that most Users will not be affected by it.
The limit set is of 3.000 concurrent chats within 60 minutes. That means, 3k chats within one hour per bot.
However, we will inform the customer via email when 80% of this limit is reached. When this limit is reached, the bot will be automatically suspended.
Reaching or exceeding the fair usage levels repeatedly will result on the deactivation of the bot that is causing the violation of this Fair Usage Policy.
When users upload files in their interaction with bots, these files are stored in our servers. To avoid excessive use of our storage, we defined a limitation of file upload per year for each account.
Starter plans will have the limitation of 2GB, Professional plans of 4GB, and Business plans of 8GB.
The dispositions in this section do not apply to accounts in the Sandbox plan, since it does not include the File block.
Please contact our team if you plan to exceed these limitations, writing to email@example.com to avoid any issues with one of your live campaigns.
To whom our Policy applies.
The Fair Usage Policy is applicable to all Users, in any plan. However, the Fair Use Policy will only actually affect the User if the account is one of the very few that make inappropriate use of our services.
We reserve the right to modify the terms of the Fair Use Policy at any time if necessary.
If after reaching the levels of usage previously stated, the excessive or elevated use continues to occur, we reserve the right to: (i) suspend or limit our services provided to the account or any feature of it, for any period we think is required without further notice; (ii) apply additional charges for the breach of this policy; and/or (iii) possibly terminate the account in breach of this policy.