Landbot Affiliate Program
Multi-Question - the Question editor (Landbot 3 - only)
Introducing Fomulas ⚡️⚡️⚡️
Introducing Landbot 3! 💬
Create your bot
Build a bot
Basics - Essentials when building a bot
Send a Message block - Simple Message
Default Output Explained
Question: Name block
Question: Text block
Question: Email block
Question: Number block
Question: Address block
Question: File block
Question: Phone block
Question: Date block
Question: URL block
Question: Yes/No block
Question: Autocomplete block
Question: Scale block
Question: Rating block
Question: Picture Choice block
Chat with humans
Formulas - Date
Formulas - Comparison
Formulas - Regex
Formulas - Math
Formulas - Array
Formulas - Logical
Formulas - Object
Formulas - String
Conditions block II (with Dates, Usage and Agents variables)
Jump To block
Global Keywords 🌍
Keyword Options 🔑 Assign keywords to buttons (WhatsApp and Facebook)
Formulas block (beta)
Dynamic Data (Arrays)
Send an Email
Google Sheets (Insert, Update and Get data)
Salesforce (Add leads)
Integrations > Dialogflow Block
Stripe integration (v2)
Settings - General
Custom System Messages
Second Visit Settings
Hidden Fields (Get params / UTMs from url and use it as variables)
Landbot native SEO & Tracking tools
Share & Embed
Embed into your website
Share > Share the bot URL
Customizing the bubble/widget (Livechat & Popup)
Customizing the Proactive Message
Open LiveChat bot as soon as page loads (3 ways)
Hosting a full-page landbot in a WordPress.org site
Landbot Widget in every page of a Wordpress.org site
Export flow on canvas as PNG
Landbot Livechat & Pop Up Widget in Wordpress
Embed in Sharetribe
Design (bots for Web)
Design section: overview & templates
Logo & Avatar
Design > Colors
How to use Google Fonts in Landbot
Advanced (Custom CSS & Custom JS)
Integrations & Blocks Dashboards
Salesforce Integration Dashboard
Zapier Integration Dashboard
Slack Integration Dashboard
Google Maps API Key for Address block
Sendgrid Integration Dashboard
Formulas Blocks Dashboard
Dialogflow Integration Dashboard
Stripe Integration Dashboard
Google Spreadsheets Integration Dashboard
Zendesk Integration Dashboard
Mailchimp Integration Dashboard
What is the Integrations Section?
Webhook Blocks Dashboard
Account Settings and Billing
NGOs and Educational Organizations Discounts
Payment FAQ 💳
Subscription Section (v3)
GDPR, Privacy & Security
Landbot's Abuse Policy - How to Report an Abusive Use of Landbot
Landbot's Privacy & Security Policies
Compliance with the GDPR - General Data Protection Regulation
Teammates - Add extra agents (seats) to your Account
Agent Status and Log out
Permissions for Teammates
Fair Use Policy
Google Analytics - Track Events (Not embedded)
Google Analytics - Track Events (Embedded)
Landbot native SEO & Tracking tools
Facebook Pixel - Track Events (Embedded)
Google Adwords - How to track Google Adwords in Landbot
GTM - How Track Google Analytics Events in Landbot with Google Tag Manager
Facebook Pixel - Track Events (Not embedded)
Channels - Web, Whatsapp, Messenger and API
WhatsApp API Overview 📚
1: WhatsApp Official API Integration FAQs 🎯
2: WhatsApp Testing Section 🧪
3: Requesting a WhatsApp official phone number 📞
4: WhatsApp Business Section ✅
5: Parent Bot/Linked Bot (WhatsApp) 🤖
WhatsApp Bot Creation ⚙️
WhatsApp Opt-in Users 🖊
1: What is the Opt-in process? ✍️
2: Why is the opt-in process mandatory? ⚠️
3: How to get Opt-ins (Subscribers) for your WhatsApp 🚀
4: WhatsApp Opt In Template ✅
WhatsApp Templates & Campaigns 📩
WhatsApp features & Content types 🎩
WhatsApp How to's and useful tips. 🤓
1: How to capture and use the first user's interaction (input) in Whatsapp/Messenger
2: How to direct a user through a different bot flow on their second visit (for WhatsApp/Messenger)
The Ultimate WhatsApp Guide 🇬🇧
Facebook Business Verification - Best Practice 🇬🇧
La Guía Óptima para WhatsApp 🇪🇸
Verificar tu negocio en Facebook 🇪🇸
La guida definitiva di WhatsApp 🇮🇹
Facebook Business Verification 🇮🇹
Verificação de Empresas no Facebook - Processo 🇧🇷🇵🇹
API Chat [for Developers]
What is the Channels section? 📺
Analyze bot Metrics and data
Workarounds and How To's
Building Tips & How to's
How to build an event registration Landbot (to be used in one screen by many attendees)
How to launch a Landbot by clicking a button
How to change Avatar dynamically (Landbot v3)
How to validate phone number with SMS verification (with Nexmo Verify)
How to display images with a variable url source
How to use Google Sheets to create a simple verification system for returning visitors
How to set the flow according to Open/Closed Business Hours
19 different ways to GET and filter data from Airtable
How to set up Multiple Choice questions
How to open new a URL in another tab (window)
How to extract parameters from Dialogflow response with Formulas
How to ask a question based on a variable not being set (empty url params) (v3)
How to redirect visitors to another URL in the same tab (Landbot URL / not embedded)
How to redirect user to another url in your site with Livechat open to continue conversation
How to avoid visitors selecting specific days of the week
How to let user select a time of booking (with a minimum 45 minutes notice)
How to display an HTML Table in Landbot v3 web
How to Perform Basic Calculations
How to embed a pop bot with automatic load and button
How to trigger events and/or pass values from Landbot to the container site
Get the array's index of the user selection and extract information from array
Landbot v3 - Web CSS - RTL
How to give unique Coupon Codes (with Google Spreadsheets)
How to add/update different field types in Airtable (POST, PATCH & PUT)
How to encode a variable
How to TEST your Http Request (Webhook block)
Guidelines 🚀 5 best practices for chatbot design in Landbot 🤖
Builder's keyboard shortcuts and mechanics! 🏗
How to calculate the number of days between two selected dates
How to access keys and values, in object variables
Create a contact and assign it to a list in Activecampaign (API)
How to create a custom SendGrid email - (Custom "from" email)
How to insert a new row with data and formulas in Google Sheets
How to Create, Update, Retrieve and Delete records in Airtable (POST, PATCH, GET & DELETE)
How to build a simple scoring bot system
How to remove Landbot branding
How to "debug" (troubleshoot) your bot's flow to spot possible errors (for non coders)
How to limit dates to pick up to 90 days in advance
How to redirect visitors to another URL in the same tab (embedded landbot)
Use Google Cloud Functions to set directly new values to Landbot variables
How to POST, GET (and more) with Landbot
How to use Google Spreadsheet as a Content Management System for your bot
How to hide elements in the Bot design
Get more than 100 items from Airtable
How to embed widget in Shopify
How to add a Click-to-Call/Email/WhatsApp button
Workarounds & Codes
Add a Chart (with Chart JS library) in your Landbot
Proactive message on mobile
Custom Video Background
Different ways to format numbers
How to Upload Document & store link
Send contact info to Hubspot CRM
Get data filtered from Airtable with a Brick- Shop example
How to create dynamic buttons from a JSON API response (or array)
Hide time stamp (under avatar)
How to make a "counter" for variables
Detect if a visitor is on Mobile/Tablet or Desktop
How to not display Proactive Message to repeating Visitors
Pop up modal to embed third party elements
Random 4 digits Number
Set the flow depending on the url path (for embedded landbots)
Different ways to embed Videos in Landbot
How to embed a .gif file inside a message
Generate a URL that has variables from user answers
Table of Contents
Updated by Rafaela Basso
Want to change your plan or your billing details? Check invoices or add a new payment method? You can do this and more from the Subscription section of your Account!
To access the Subscription section, click on your avatar, in the bottom-left corner of your Dashboard, then click on Subscription.
In the Subscription section you will find 3 sub-sections: (i) Plans & pricing, (ii) Subscription, and (iii) Invoices. We'll go through all of them one by one.
Plans & pricing
In the Plans & pricing page, you're going to find the Plans comparison:
Click on the switch to show the yearly pricing (with a discount up to 30%):
If you scroll down you will find a table with the full list of features and the plans where they are (or not) included.
Under the option "current subscription", you will be able to see your current plan, and the number of Seats (Teammates) you have added to your account.
In the example below, we are on a Business plan with 2 seats.
In this section it is possible to edit the information about the Credit Cards you use to pay for your Premium plan, performing the following actions:
- Add a Credit Card: You can add a credit card at any time by clicking on Add Payment Method:
Insert the card number, the expiration date and the CVC, then click on Add card:
- Change the Credit Card used: If you need to add another credit card, click on Add another credit card, just below your first card.
- Delete a Credit Card: You can delete a payment method by clicking on the Delete button.Note: Please keep in mind that if you are paying for a Premium plan, you must have at least one saved credit card at all times.
To delete all payment methods, please downgrade to the Sandbox (Free) plan first, and then you will be able to delete all your payment methods.
To edit your Billing details, click on the pen icon at the bottom of the subscription page.
Please keep in mind that these are the details that are going to show on your payment invoices.
You can insert your details as a Company or as a physical person (Personal):
- For Company Accounts, you need to insert your VAT number (or equivalent tax registry number from the country).
- For Personal accounts, you need to insert your Personal ID Number.
How to upgrade
If you want to change your plan to a superior one (Upgrade), you can do it by clicking on Change my plan > choose a plan from the Plans & Pricing page > Click on Upgrade now.
It is also possible to do it by clicking directly on the Upgrade Now button (as you can see in the right side of the following example).
Both ways will lead you to a 3 steps Payment Process:
- Step one: Billing details
Insert or revise your billing details, then click on Save & Continue.
- Step two: Payment method
Insert or choose your Payment method, then click on Confirm & continue.
Step three: Confirmation
Choose the plan you want to upgrade to, and choose if you want to pay monthly or yearly (up to 30% off).
Please make sure to revise the billing breakdown, which is the summary of the transaction.
If you have a Promo Code, you can type it in the corresponding field (at the top-right corner) before you click on Confirm Upgrade.
By clicking on Confirm Upgrade you are paying the new subscription, and a confirmation message will appear.
If you are upgrading from a Sandbox (Free) plan, you will see this Welcome Onboard screen, and you'll be able to book a quick onboarding call with us. You can't miss this opportunity!
- Extra: Check your new Subscription status
If you go back to the Subscription page, you'll see your current plan and the date your account will be changed to the new plan.
The changes will reflect also on the Plans & pricing page, where your new plan will be labeled as Your current plan.
7 days money back policy
If you upgraded and decided that the new plan did not work for you, we guarantee a 7 days money-back guarantee period. This means that you can enjoy the plan you upgraded to for 7 days and then decide if it worth it according to your needs.
Please find more information about our Refund Policy in this same article.
After every payment, an invoice will generated in your Invoices section. It is possible to download the invoices as a PDF by clicking on Download.
If you need to update the information about your next invoice, you can do that at the Billing details in the Subscription section. Click here to see how to do it.
How to downgrade
Need to take a step back from the features you currently have in your plan? You can switch your account to another plan by Downgrading.
If you want to Downgrade to a plan with less features, or to the Sandbox (Free) plan, you can do it by clicking on Downgrade, under the chosen plan, in the Plans & Pricing questions.
If you choose the Sandbox (free) plan, you'll be redirected to a bot which will ask you the reason for your Downgrade (cancellation of subscription). This information is of great value for us, since it'll surely help us improve!
After you complete the bot, you'll be redirected to your subscription page, which will show the new state of your subscription. In the case of the screenshot below, the plan stays the same till the date of the April the 4th.
- REFUND AFTER CANCELLING SUBSCRIPTION
If you forgot to cancel the subscription before being charged again, you have a grace period of 3 days to cancel the subscription and ask for a refund. No exceptions will be made, and the refund will never be more than 1 month fee.
- REFUND AFTER UPGRADING
If you upgraded and decided that the new plan did not work for you, we guarantee a 7 days money-back guarantee period. This means that you can enjoy the plan you upgraded to for 7 days and then decide if it worths it according to your needs 😉
Do you have any doubts about payment that were not solved in this article? Please check our Payment FAQ 😉