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Question: Phone block

Rafaela Basso Updated by Rafaela Basso

For Landbot (Web)

Phone question: phone numbers are a great way of reaching out to your users. Learn how to ask for it by creating this type of block:

  1. First, drag and drop the green dot and type in "Phone" to create this type of question.
  2. You guessed right! You'll see a menu where you can add text, format it, and customise the variable name where the answer will be saved (by default @phone), right at the bottom:

Final view in Landbot 2:

Final view in Landbot 3 ๐Ÿš€:

For WhatsApp

For a list of all the blocks and current functionalities with Whatsapp bots, please check here

This block behaves exactly the same way as in the landbot (web) version. In case of not a number it will trigger an error message, requesting the user to input a number

For Facebook Messenger

This block behaves exactly the same way as in the landbot (web) version.

It is possible to edit the Question Validation error in the block itself, by enabling this option in Settings > Custom Responses > Error Messages. You just have to enable the option Make each question validation error customizable.

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