Close Chat block

for landbot (Web)

Warning: This feature will not automatically close the conversation's tab/window. It closes a conversation in the Chats section of your Landbot account.

With the Close Chat block you can automatically archive conversations at a certain point of the flow to keep your Chat dashboard tidy.

  1. Scroll down until the Chat with Humans section to create the block:
  2. Now, select the Close Chat block to make sure conversations are archived when finished:

  • Best practice would be to connect the last block(s) of your flow to the this block to avoid losing important data:

  1. If you want to see the archived conversations, go to the Chat section and filter your conversations by the status:

for Whatsapp

For a list of all the blocks and current functionalities with Whatsapp bots, please check here

This block behaves exactly the same way as in the landbot (web) version.

for Messenger

This block behaves exactly the same way as in the landbot (web) version.


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