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Close Chat block

Rafaela Basso Updated by Rafaela Basso

for Landbot (Web)

Warning: This feature will not automatically close the conversation's tab/window. It closes a conversation in the Chats section of your Landbot account.

With the Close Chat block you can automatically archive conversations at a certain point of the flow to keep your Chat dashboard organised.

  1. Scroll down until theย Chat with Humansย section to create the block:
  2. Now, select theย Close Chatย block to make sure conversations are archived when finished:

  • Best practice would be to connect the last block(s) of your flow to theย thisย block to avoid losing important data:

  1. If you want to see the archived conversations, go to theย Chat sectionย and filter your conversations by the status:

for Whatsapp

For a list of all the blocks and current functionalities with Whatsapp bots, please check here

This block behaves exactly the same way as in the landbot (web) version.

for Messenger

This block behaves exactly the same way as in the landbot (web) version.

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