Table of Contents

Close Chat block

for Landbot (Web)

Warning: This feature will not automatically close the conversation's tab/window. It closes a conversation in the Chats section of your Landbot account.

With the Close Chat block you can automatically archive conversations at a certain point of the flow to keep your Chat dashboard organised.

  1. Scroll down until the Chat with Humans section to create the block:

  1. Now, select the Close Chat block to make sure conversations are archived when finished:

  • The best practice would be to connect the last block(s) of your flow to this block to avoid losing important data:

  1. If you want to see the archived conversations, go to the Chat section and filter your conversations by the status:

for WhatsApp

This block behaves exactly the same way as in the landbot (web) version.

for Messenger

This block behaves exactly the same way as in the landbot (web) version.

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