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Goodbye block

Desirée M Updated by Desirée M

Use the Goodbye block when you want to end your web bot conversation with a special action: redirect users to a URL, add social sharing buttons, or let them restart the chat.

⚠️ Important: The Goodbye block is only available on Premium plans. You can only enable one action at a time - you cannot combine social sharing with redirection, for example.

Configuration Options

Goodbye Message

The text that appears as your final message to the user. You can use Fields here to personalize the goodbye.

Your user will see it like this:

Social Sharing

Adds social media buttons that let users share your bot on Facebook, Twitter, LinkedIn or WhatsApp. The share description text can be customized to control what appears when someone shares.

Your user will see it like this:

Start Again Button

Shows a button users can click to restart the bot conversation from the beginning.

Your user will see it like this:

Redirect to URL

Automatically sends users to a specified URL after the Goodbye message appears. You decide the timeout.

You can use Fields in the URL to create dynamic redirects based on user input. You can also store the entire destination URL in a Field and reference it directly, like @redirect_url.

For WhatsApp and Facebook Messenger

The Goodbye block works in WhatsApp and Messenger, but with limited options. You can set a goodbye message and enable the "Start again" feature.

It will look like this on WhatsApp:

If you want to start the bot you'll have to type the number " 1 ". We recommend making that extra clear for the user in the message!

And this is how it will look in the Facebook Messenger chat:

If you want to start the bot you'll have to select "Start again"

Social sharing and automatic URL redirects are not supported in these channels.

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