General Information

The 2018 EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonise data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organisations across the region approach data privacy. 

The key articles of the GDPR, as well as information on its business impact, can be found throughout here

Landbot fully complies with the GDPR regulation, as you can see in our Privacy and Security policies in our Terms and Conditions

You can also find our Policies and Conditions on the login page of the app.

You can also add your own Privacy and Terms to your bot:

Finally, in order to obtain the standard GDPR agreement (also known as Data Processing Contract) please download it here and send it signed to

More about GDPR:

Right to rectification

This gives you the right to have your information corrected. You can amend any inaccuracies in your Account Settings. Click here to learn how.

Right to be forgotten

Aka right to erasure. You (as an Account owner and/or Admin) can decide whether you wish to permanently delete a whole account, a Teammate or just specific personal data. Please note a deletion process will be irreversible.

A full account deletion can be performed by following the steps described here or by contacting us on when a built-in option is not available.

Right to access your data

You have a right to request access to the personal data Landbot holds about you. For your own protection, we will require proof of identity ( National ID card or Passport ), which you can send to

While we trade under the name "Landbot", our legal entity is called "HELLO UMI SL". As we're based in Barcelona, Spain, in what concerns Data Privacy we answer to AEPD ( Spanish Data Protection Agency ). For any questions regarding this topic, you can contact our Legal Department at

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