Landbot Affiliate Program
Multi-Question - the Question editor (Landbot 3 - only)
Introducing Formulas ⚡️⚡️⚡️
Introducing Landbot 3! 💬
Introducing a new Landbot Community 🎉
Security Update - HTTPS URLs only
Create your bot
Build a bot
Basics - Essentials when building a bot
Send a Message block - Simple Message
Default Output Explained
Question: Name block
Question: Text block
Question: Email block
Question: Number block
Question: Address block
Question: File block
Question: Phone block
Question: Date block
Question: URL block
Question: Yes/No block
Question: Autocomplete block
Question: Scale block
Question: Rating block
Question: Picture Choice block
Chat with humans
Formulas - Date
Formulas - Comparison
Formulas - Regex
Formulas - Math
Formulas - Array
Formulas - Logical
Formulas - Object
Formulas - String
Conditions block II (with Dates, Usage and Agents variables)
Jump To block
Global Keywords 🌍
Keyword Options 🔑 Assign keywords to buttons (WhatsApp and Facebook)
Formulas block (beta)
Dynamic Data (Arrays)
Send an Email
Google Sheets (Insert, Update and Get data)
Salesforce (Add leads)
Integrations > Dialogflow Block
Stripe integration (v2)
Bricks Ultimate Guide
Bricks Workarounds (ready to use)
Get a timestamp according to a defined TimeZone
Simple cart v0.2
How to extract data with Google Maps API
Landbot system Variables
Send variables from your page (the container site) to your embedded Landbot
Create custom Landbot variables & formats
Guidelines 🚀 5 best practices for chatbot design in Landbot 🤖
How to notify (an agent) in Slack, when Human Takeover is requested
Chats Section guide (v 3.1)
Settings - General
Custom System Messages
Second Visit Settings
Hidden Fields (Get params / UTMs from url and use it as variables)
Landbot native SEO & Tracking tools
Share & Embed
Embed Landbot in main platforms
Landbot in your web with Google Tag Manager
Landbot in Webflow
Embed in Sharetribe
Landbot in Shopify
Landbot in Wordpress
Landbot in Squarespace
Embed into your website
Share > Share the bot URL
Customizing the Proactive Message
Export flow on canvas as PNG
Embed Landbot in an iframe
Design (bots for Web)
Integrations in Builder Apps and blocks
Salesforce Integration Dashboard
Zapier Integration Dashboard
Slack Integration Dashboard
Google Maps API Key for Address block
Sendgrid Integration Dashboard
Formulas Blocks Dashboard
Dialogflow Integration Dashboard
Stripe Integration Dashboard
Google Spreadsheets Integration Dashboard
Mailchimp Integration Dashboard
Webhook Blocks Dashboard
What is the Integrations Section?
Account Settings and Billing
NGOs and Educational Organizations Discounts
Payment FAQ 💳
Subscription Section (v3)
GDPR, Privacy & Security
Landbot's Abuse Policy - How to Report an Abusive Use of Landbot
Landbot's Privacy & Security Policies
Compliance with the GDPR - General Data Protection Regulation
Teammates - Add extra agents (seats) to your Account
Agent Status and Log out
Fair Use Policy
Google Analytics - Track Events (Not embedded)
Google Analytics - Track Events (Embedded)
Facebook Pixel - Track Events (Embedded)
Google Adwords - How to track Google Adwords in Landbot
GTM - How Track Google Analytics Events in Landbot with Google Tag Manager
Facebook Pixel - Track Events (Not embedded)
Channels - Web, Whatsapp, Messenger and API
WhatsApp API Overview 📚
1: WhatsApp Official API Integration FAQs 🎯
2: WhatsApp Testing Section 🧪
3: Requesting a WhatsApp official phone number 📞
4: WhatsApp Business Section ✅
5: Parent Bot/Linked Bot (WhatsApp) 🤖
WhatsApp Bot Creation ⚙️
WhatsApp Opt-in Users 🖊
1: What is the Opt-in process? ✍️
2: Why is the opt-in process mandatory? ⚠️
3: How to get Opt-ins (Subscribers) for your WhatsApp 🚀
4: WhatsApp Opt In Template ✅
WhatsApp Templates & Campaigns 📩
WhatsApp features & Content types 🎩
WhatsApp How to's and useful tips. 🤓
1: How to capture and use the first user's interaction (input) in Whatsapp/Messenger
2: How to direct a user through a different bot flow on their second visit (for WhatsApp/Messenger)
The Ultimate WhatsApp Guide 🇬🇧
Facebook Business Verification - Best Practice 🇬🇧
La Guía Óptima para WhatsApp 🇪🇸
Verificar tu negocio en Facebook 🇪🇸
La guida definitiva di WhatsApp 🇮🇹
Facebook Business Verification 🇮🇹
Verificação de Empresas no Facebook - Processo 🇧🇷🇵🇹
API Chat [for Developers]
What is the Channels section? 📺
For Developers & Designers
CSS and Design Customizations
Open LiveChat bot as soon as page loads (3 ways)
How to launch a Landbot by clicking a button
How to embed a pop bot with automatic load and button
How to trigger events and/or pass values from Landbot to the container site
Change Landbot custom CSS dynamically from parent page onload
Customizing the bubble/widget (Livechat & Popup)
How to use Google Fonts in Landbot
Hide time stamp (under avatar)
Detect if a visitor is on Mobile/Tablet or Desktop
Landbot v3 - Web CSS - RTL
How to remove Landbot branding
How to hide elements in the Bot design
Customized display in the bot
Add a Chart (with Chart JS library) in your Landbot
How to display an HTML Table in Landbot v3 web
Pop up modal to embed third party elements
Different ways to embed Videos in Landbot
How to embed a .gif file inside a message
Display video and hide button to continue until video has ended
Components CSS Library
Components CSS Library Index
Background Class CSS
Identify Blocks CSS
Buttons Class CSS
Header Class CSS
Media Class CSS
Message Bubble Class CSS
Miscellaneous Classes CSS
Get started guide for CSS Design in Landbot
Analyze bot Metrics and data
Workarounds and How To's
Building Tips & How to's
How to build an event registration Landbot (to be used in one screen by many attendees)
How to display images with a variable url source
How to set the flow according to Open/Closed Business Hours
How to open new a URL in another tab (window)
How to ask a question based on a variable not being set (empty url params) (v3)
How to redirect visitors to another URL in the same tab (Landbot URL / not embedded)
How to redirect user to another url in your site with Livechat open to continue conversation
How to avoid visitors selecting specific days of the week
How to let user select a time of booking (with a minimum 45 minutes notice)
How to Perform Basic Calculations
Get Index Array selection Whatsapp
Get the array's index of the user selection and extract information from array
How to encode a variable
How to TEST your Http Request (Webhook block)
Builder's keyboard shortcuts and mechanics! 🏗
How to calculate the number of days between two selected dates
How to access keys and values, in object variables
How to build a simple scoring bot system
How to "debug" (troubleshoot) your bot's flow to spot possible errors (for non coders)
How to limit dates to pick up to 90 days in advance
How to redirect visitors to another URL in the same tab (embedded landbot)
How to POST, GET (and more) with Landbot
How to add a Click-to-Call/Email/WhatsApp button
Workarounds & Codes
Proactive message on mobile
Different ways to format numbers with JS
How to Upload Document & store link
How to make a "counter" for variables
How to not display Proactive Message to repeating Visitors
Random 4 digits Number
Set the flow depending on the url path (for embedded landbots)
Trigger a Global Keyword with JS (web v3)
Generate a URL that has variables from user answers
Workarounds with other tools
How to validate phone number with SMS verification (with Nexmo Verify)
How to use Google Sheets to create a simple verification system for returning visitors
Send contact info to Hubspot CRM
Get data filtered from Airtable with a Brick- Shop example
20 different ways to GET and filter data from Airtable
How to extract parameters from Dialogflow response with Formulas
Fill and download PDF with PDF Monkey
How to give unique Coupon Codes (with Google Spreadsheets)
How to add/update different field types in Airtable (POST, PATCH & PUT)
Create a contact and assign it to a list in Activecampaign (API)
How to create a custom SendGrid email - (Custom "from" email)
How to insert a new row with data and formulas in Google Sheets
How to Create, Update, Retrieve and Delete records in Airtable (POST, PATCH, GET & DELETE)
Use Google Cloud Functions to set directly new values to Landbot variables
How to use Google Spreadsheet as a Content Management System for your bot
Get more than 100 items from Airtable
Table of Contents
Updated by Rafaela Basso
Learn how to manage all the relevant information from your Landbot Account, right from your Dashboard 🔧
Click on the avatar at the bottom left of your Dashboard and select Account:
Here we'll find the main information of the Account and login details for the user that created the account, namely:
- First name and Last Name: These are the personal details of the User that created the Account.
- Password / Confirm your password: This field will appear empty for security reasons.
If you want to change your password, you can type in a new password, confirm it and save the changes.TIP: If you forgot your password and can't log in, you can reset the password by clicking on "Forgot your Password?" in the login page of the app.
- Email: This is the main email you use to log into Landbot, not the contact email (which will be in the Company section, as we will explain further in this article).
Also, please keep in mind that each Teammate has their own login and password to enter the app. You will find this in the Team section of the account (as we explain below).
- API Token: The Token that allows your user to use Zapier and other API to build integrations.
Click on the avatar at the bottom left of your Dashboard and select Company:
For billing and payment purposes, all changes must be made in the SUBSCRIPTION SECTION.
Please see this article to find more information about the Subscription section.
Here you can modify your Company's main information, such as
- Company full name: Here is where you set up your BRAND NAME.
- Contact phone: Add a contact phone for your company.
- Contact email: Add here the email you would like to receive notifications and emails from Landbot.
- Address: Add here the updated address of your company.
- Autoassign: If selected, the system will automatically assign conversations to the online agents of your account (connected and available).
- Email follow-up for offline contacts: It is possible to follow up on users when they go offline, by enabling this option in your account settings.
This means that when the User closes the chat or leaves the conversation during a Human Takeover interaction, the agent can still write to this user if an email address was provided (saved as the variable @email in the bot).
Please have in mind that this interaction is limited to a maximum of 3 messages per conversation.
Learn more about how to handle the chats and their assignation here.
Learn more about the connection status of agents here.
Learn more about the Human Takeover here.
Click on the avatar at the bottom left of your Dashboard and select Team:
In this section you will be able to add or delete more Teammates to your account, or see all the information about you Team.
Please check this article for more information about Teammates.
Click on the avatar at the bottom left of your Dashboard and select Permissions:
If you have the Business plan, you can add Permissions to define what task will each Teammate perform in the account.
Please check out this article for more information about this feature.
Click on the avatar at the bottom left of your Dashboard and select Experiments:
In the Experiments section, you will be able to test our newest features, and send us the feedback you find relevant about them 🚀
If you want to see more information about the Experiments, please check out this article.
Please keep in mind that these features are still being developed, so I recommend you don't use the experiments in Production, and read carefully the conditions of the experiments program before moving forward 😅
It is possible to add notifications for when the chats are assigned to a live agent.
This must be set up in your Browser notifications (we recommend using for Chrome Browsers only).
- Click on the Avatar of your Account to access your Account Settings.
- Select the option Notifications, and click on Enable Desktop Notifications.
- Click on "Allow" to show the notifications
- Done! You will see then the confirmation of your choice, showing that it will show notifications. You can change that at any time by accessing this same section and following the instructions.
So if you need a backup, just Downgrade to Sandbox plan, following the procedure we explained in this article.
If you definitely want to delete the account, when in your Dashboard, click on your Avatar in the lower left side of your screen, and select the option Company.
On the Company Section of your bot, click on Delete Account.
Once you click on Delete account, a confirmation message will appear. Click on Delete if you are sure you want to delete the account.
We still give one last chance to think it over 😅 If you are completely sure, click on Yes, and your account will be deleted.