Media block

For Landbot (Web)

Because a landbot does not live by messages and emojis alone, learn how to send media within the conversation and boost the engagement!

To add Media to your flow, you have two different options:

  1. Creating a new Media type block:

Which will automatically open the Media insertion menu:

  1. Or creating a new Send a Message block:

And clicking on Media and then on the pencil icon:

Here you can select which type of media you want to add to the flow:

  1. Upload your file: click on browse to add any type of image (JPG, PNG, GIF) from your computer.
  2. From URL: paste the URL of any image here and it will display within the flow.

Final view in Landbot 2:

Final view in Landbot 3 (Coming soon 🚀):

  1. GIPHY: type anything to see a recommendation of the best related GIFs powered by GIPHY!

Final view in Landbot 2:

Final view in Landbot 3 (Coming soon 🚀):

  1. YouTube: paste your YouTube video's URL here and it will be shown in the message:

Final view in Landbot 2:

For WhatsApp

For a list of all the blocks and current functionalities with WhatsApp bots, please check here

The bot DOES send pictures, youtube links, audio messages, BUT NOT Gifs (which are displayed as a link to Giphy)

For Facebook Messenger

In the Media block for Messenger bots:

✅ You can send pictures, Youtube videos, Audio Messages.

❌ You can't send GIPHY's (which are displayed as a link to Giphy).

NOTE: For a list of all the types of content you can use in Messenger bots, please see this article.


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