Bot Launcher

Step away from a conversation leaving it in good hands ! The Bot Launcher feature allows you to automatically collect valuable data from your conversations while managing other chats. Directly from t…

Updated 1 year ago by Enrico

How to notify (an agent) in Slack, when Human Takeover is requested

The Human Takeover block has the possibility to notify you via email that a visitor has requested human assistance: However, many of us find Slack more handy for such notifications. Here we will show…

Pau Sanchez
Updated 1 year ago by Pau Sanchez

Chats Section guide (v 3.1)

¡ We welcome you to the redesigned Chats section (Version 3.1), the place where humans and Chatbots meet! 🤩 From the Chats section, you can see all conversations between the bots and your leads in re…

Sofia Teran
Updated 6 days ago by Sofia Teran