Chats

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Bot Launcher

Step away from a conversation leaving it in good hands ! The Bot Launcher feature allows you to automatically collect valuable data from your conversations while managing other chats. Directly from t…

Updated 1 year ago by Enrico

How to notify (an agent) in Slack, when Human Takeover is requested

The Human Takeover block has the possibility to notify you via email that a visitor has requested human assistance: However, many of us find Slack more handy for such notifications. Here we will show…

Updated 1 year ago by Pau Sanchez

Chats Section v3

We welcome you to the redesigned Chats section (V3), the place where humans and Chatbots meet! From the Chats section you can see all conversations between the bots and your leads in real time, have…

Updated 1 day ago by Rafaela Basso

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Chats

Bot Launcher

How to notify (an agent) in Slack, when Human Takeover is requested

Chats Section v3

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