Chats

Bot Launcher

Step away from a conversation leaving it in good hands ! The Bot Launcher feature allows you to automatically collect valuable data from your conversations while managing other chats. Directly from t…

Updated 3 months ago by Enrico

How to notify (an agent) in Slack, when Human Takeover is requested

The Human Takeover block has the possibility to notify you via email that a visitor has requested human assistance: However, many of us find Slack more handy for such notifications. Here we will show…

Updated 3 months ago by Pau Sanchez

Chat Dashboard v2

Welcome to the new Chat section: the place where humans and chatbots meet, redesigned. Welcome to the your living room: the section where you can see landbot's conversations in real time, jump into t…

Updated 1 month ago by Enrico

Conversation Assignment

Learn how the assignment mechanics - auto and manual - work in Landbot and forget about leaving a visitor unanswered ever again. Like many other helpdesk software out there, Landbot organizes contact…

Updated 2 weeks ago by Cris Villar

Talking with your visitors

With landbot, it's not only robots that talk to your visitors but humans too. Learn how to manage conversations from the Chat section You need a Professional or Business plan to talk to your visitors…