Chats - Livechat and Human Takeover

Human Takeover block

The Human Takeover block is an improved and minimalist version of our classic Human Takeover block. It does the essential: assigns the conversation to online agents if available, and if not, allows t…

Updated 3 months ago by Dilyara

Bot Launcher

After a bot has gone through the Human Takeover block and an agent is live chatting with the user in the Chats section , it's possible to redirect that user to another bot and stop the live interacti…

Updated 2 months ago by Elisa

Close Chat block

for Landbot (Web). Warning: This feature will not automatically close the conversation's tab/window. It closes a conversation in the Chats section of your Landbot account. With the Close Chat block y…

Rafaela Basso
Updated 2 years ago by Rafaela Basso

Chats Section Guide (v4.0)

We welcome you to the new redesigned Chats section (Version 4.0), the place where humans and Chatbots meet! 🀩 From the Chats section, you can see all conversations between the bots and your leads in…

Updated 3 months ago by Dilyara