Chats

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Chats Section (v2)

Welcome to the new Chat section: the place where humans and chatbots meet, redesigned. Welcome to the your living room: the section where you can see landbot's conversations in real time, jump into t…

Updated 3 weeks ago by Enrico

Conversation Assignment

Learn how the assignment mechanics - auto and manual - work in Landbot and forget about leaving a visitor unanswered ever again. Like many other helpdesk software out there, Landbot organizes contact…

Updated 7 months ago by Cris Villar

Bot Launcher

Step away from a conversation leaving it in good hands ! The Bot Launcher feature allows you to automatically collect valuable data from your conversations while managing other chats. Directly from t…

Updated 10 months ago by Enrico

How to notify (an agent) in Slack, when Human Takeover is requested

The Human Takeover block has the possibility to notify you via email that a visitor has requested human assistance: However, many of us find Slack more handy for such notifications. Here we will show…

Updated 10 months ago by Pau Sanchez

Chats Section v3 (BETA)

Warning: Please keep in mind that this section is still being tested in the Experiments section, and is in BETA. To read more about our Experiments and what to expect from them, please check out this…