Zendesk Integration Dashboard
Please contact our Sales Team for more information.
- To integrate Zendesk Support with your Landbot account click on the Connect now button which will open a new modal:
- Name: type the name you want to use to identify this specific Zendesk account- User: type the user name you use to log into your Zendesk account- Zendesk API token:
Click the Admin icon () in the sidebar, then select Channels > API.
Click the Settings tab, and make sure Token Access is enabled.
Click the + button to the right of Active API Tokens.
Optionally, enter a description under API Token Description. The token is generated, and displayed for you:
For more information click here (https://support.zendesk.com/hc/en-us/articles/226022787-Generating-a-new-API-token-)- Subdomain: it is the first part of your Zendesk url: "subdomain.zendesk.com"2. Once you have clicked on the Confirm button, you will see a new item into the account section. From here you will be able to add as many accounts as you want.
To delete the items you have integrated with Landbot you have to click on the delete icon.
A pop up will ask you for double confirmation. Once pressed it cannot be undone