Billing

General FAQ

Let's delve into the 101 of landbot-related questions. Pay close attention!. What is a Landbot?. Landbot is a conversation that lives on your website. It can be a fullscreen conversation, a banner or…

Updated 4 months ago by Enrico

Startup Discounts

We are proud to support Start-up companies with a 50% discount on our products (WhatsApp integration not included). The discount has a validity of 12 months and is not acumulable with other discounts…

Updated 1 month ago by Enrico

Downgrade Plan or Cancel Subscription

Need to downgrade your plan or cancel your subscription? Learn how to do it in this article.. All Premium plans are recurring, regardless if monthly or yearly. I f you wish to unsubscribe without get…

Updated 2 months ago by Rafaela Basso

Upgrade Plan

Want to boost up your experience using Landbot? Check out this article to learn how to Upgrade you plan.. End of Trial Period. We offer a 5 days trial to every new user, during this period you have a…

Updated 2 months ago by Rafaela Basso

NGOs and Educational Organizations Discounts

We are proud to support NGO and public Educational Institutions with a 50% discount on our products. The discount has a validity of 12 months, it is not acumulable with other discounts and it can be…

Updated 1 month ago by Enrico

Payment FAQ 💳

IMPORTANT: For subscriptions that include a WhatsApp integration, the 7-day refund policy doesn't apply if the official phone number has already been requested. There's a 50€ fee that comes to each r…

Updated 2 days ago by Rafaela Basso