WhatsApp - How to capture and use the first user's interaction (input)

Pau Sanchez Updated by Pau Sanchez

In some cases, we don't want to ask something when we start a bot.

We might need to start right away depending on what the user is texting.

To do so, here are the steps:

  1. Delete the Welcome Message that is placed by default. You will see a space to click and add a new block after you do that:

  1. Place a Set Variable block as the first block:

  1. The first block where it starts the bot should be a Set Variable block, where we are going to create the variable @init with the value of ${body}, as is in the picture below:
    @init = ${body}

Doing this, you will store the first message sent by the user, which will be available in the variable @init in case you need to access or use it later.

  1. You can also use the variable @init directly in the next block.

For example, using a Keyword Jump block to redirect the user according to our needs, or using a webhook:

How did we do?

Types of Content and Media you can use in WhatsApp πŸ–Ό

WhatsApp - How to direct a user through a different bot flow on their second visit