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Build a bot
Getting started
Basics and builder
Variables in Landbot - Getting Started
Builder's keyboard shortcuts and mechanics! 🏗
Builder Interface
Starting Point
How to disable a bot
Bricks
Bot's Settings
Messages, Questions and Logic & Technical blocks
Messages
Media Block
Media block
How to display images with a variable URL source
How to embed a .gif file inside a message
Different ways to embed Videos in Landbot
Display video and hide button to continue until video has ended
Send a Message block - Simple Message
Goodbye block
Question blocks
Date Block
How to avoid visitors selecting specific days of the week
Question: Date block
How to calculate the number of days between two selected dates
Email Block
Form Block
Scale Block
Buttons block
How to set up Multiple Choice questions
Multi-Question block
Question: Address block
Question: Autocomplete block
Question: File block
Question: Name block
Question: Number block
Question: Phone block
Question: Picture Choice block
Question: Rating block
Question: Text block
Question: URL block
Question: Yes/No block
Logic & Technical blocks
Code Blocks
Dynamic Data
Dynamic Data (Arrays)
Get the array's index of the user selection and extract information from array
Formulas
How to Perform Basic Calculations
Get started with the Formulas block
Formulas Blocks Dashboard
Formulas - Regex
Formulas - Date
Formulas - String
Formulas - Logical
Formulas - Math
Formulas - Object
Formulas - Comparison
Formulas - Array
Persistent Menu
Trigger Automation
Webhook
Webhook Block Dashboard
Webhook block (External API REST)
How to TEST your Http Request (Webhook block)
Landbot System Variables
Simple cart v0.2
Set Variable
Any of the above Output
How to open a new URL in another tab (window)
Global Keywords 🌍
Keyword Jump
Lead Scoring block
Jump To block
AB Test
Conditions block
Conditions block II (with Dates, Usage and Agents variables)
Close Chat block
How to ask a question based on a variable not being set (empty URL params)
Business Hours block
Custom Goals
Note block
Share & Embed
Embed the bot into your Website
Export Flow on canvas as PNG
Embed Landbot in an iframe
Landbot in Wix
Share your Bot as a Template 🌎
Customizing the Proactive Message
How to share a Web bot
Design section (web bots)
Account Settings and Billing
Billing
Account Settings
Account Settings
Account Homepage
Dashboard
Common reasons for not receiving account activation email
Privacy and Security
Landbot's Privacy & Security Policies
Compliance with the GDPR - General Data Protection Regulation
Landbot's Abuse Policy - How to Report an Abusive Use of Landbot
Teammates
Agent Status and Log out
Roles & Permissions for Teammates
Teammates - Add extra agents (seats) to your Account
Notifications section
Startup Discounts
NGOs and Educational Organizations Discount
Human Takeover & Inbox
Integrations with Landbot
Native Integrations
Airtable
Airtable integration block
Get data filtered from Airtable with a Brick- Shop example
20 different ways to GET and filter data from Airtable
How to add/update different field types in Airtable (POST, PATCH & PUT)
How to Create, Update, Retrieve and Delete records in Airtable (POST, PATCH, GET & DELETE)
Get more than 100 items from Airtable
Insert Multiple Records to Airtable with a Loop
How to Get an Airtable Token
Advanced filters formulas Airtable block
Update Multiple Records in Airtable Using a Loop
Dialogflow
Dialogflow & Landbot course
Dialogflow & Landbot intro: What is NLP, Dialogflow and what can you do with it?
Dialogflow & Landbot lesson 1: Create your first agent and intent in Dialogflow
Dialogflow & Landbot lesson 2: Get the JSON Key
Dialogflow & Landbot lesson 3: Setting up of Dialogflow in Landbot
Dialogflow & Landbot lesson 4: Training phrases and responses for a FAQ
Dialogflow & Landbot lesson 5: Entities and Landbot variables
Dialogflow & Landbot lesson 6: Redirect user depending on Dialogflow response parameters (intent, entities and more)
Learn more about Dialogflow - Courses and communities
Integrations > Dialogflow Block
How to extract parameters from Dialogflow response with Formulas
Dialogflow Integration Dashboard
Dialogflow in Unsupported Languages (& Multilingual)
Dialogflow - How to get JSON Key
Salesforce
Google Sheets
Google Sheets (Insert, Update and Get data)
How to use Google Sheets to create a simple verification system for returning visitors
How to Upload Document & store link
How to give unique Coupon Codes (with Google Spreadsheets)
Google Sheets Integration Dashboard
How to insert a new row with data and formulas in Google Sheets
How to use Google Spreadsheet as a Content Management System for your bot
Zapier
Zapier block
Zapier Integration Dashboard
How to insert a row to Google Spreadsheet by Zapier
How to generate a document with PDFMonkey by Zapier
Send WhatsApp Message Templates from Zapier
How to send an email with Gmail by Zapier
Get Opt-ins (Subscribers) from Facebook Leads using Zapier
How to extract data from an external source with Zapier and use it in Landbot
Zapier trigger
Make a survey with Landbot and display the results in a Notion table using Zapier
MailChimp integration block
Slack Notification block
Stripe integration block (v2)
Hubspot Calendar in Landbot
Slack Integration Dashboard
Create a Contact in Hubspot
Sendgrid Integration Dashboard
HubSpot Integration Block
Stripe Integration Dashboard
Segment
How to create a custom SendGrid email - (Custom "from" email)
Zendesk Integration Dashboard
Mailchimp Integration Dashboard
How to complete a digital signature flow by Zapier
Calendly Integration block
Non-Native Integrations
Xano
OCR
IFTTT
Integrately
PDF Monkey
Intercom
Pipedream
Paragon
Google Maps
Google Maps API Key for Address block
Extract Data With Google Maps Geocoding API
Calculate Distances With Google Maps API
Pabbly
Google Calendar
Make
Connecting MySQL with Make.com (formerly Integromat)
How to upload a file to Google Drive using Make.com (formerly Integromat)
Send WhatsApp Message Template from Make (ex Integromat)
Make.com (formerly Integromat) trigger
How to send an email through Sendinblue by Make.com (formerly Integromat)
Get Opt-ins (Subscribers) from Facebook Leads using Make (ex Integromat)
How to extract data from an external source with Make.com and use it in Landbot
How to validate phone number with SMS verification (with Vonage Verify)
How to display the near location of your store in WhatsApp (with Store Locator Widgets)
Update a Ticket in Zendesk
Landbot in your web with Google Tag Manager
How to display the near location of your store for Web bots (with Store Locator Widgets)
Redirect User Based on Language Input (DeepL)
Landbot in Webflow
Create a Ticket in Zendesk
Create a contact and assign it to a list in Activecampaign (API)
Embed in Sharetribe
Landbot in Shopify
Embedding Landbot in Carrd
Landbot in Wordpress
Landbot in Squarespace
WhatsApp Channel
Adding & Managing your WhatsApp Channel
Facebook Business Verification - Best Practices 🇬🇧
WhatsApp Number Deletion (WA Channel management)
Adding a WhatsApp number to your account
Meta processes guide: FBM verification, Official Business Account (OBA) requests, Appeals
Additional Number integration: Limitations and Requirements (Number integration)
Existing WhatsApp Number Migration
Key Insights for Migrating to WhatsApp Business API Cloud
How to's, Compatibility & Workarounds
WhatsApp bots - Feature Compatibility Guide
WhatsApp - How to direct a user through a different bot flow on their second visit
WhatsApp - Get user out of error message loop
Customize and embed your WhatsApp Widget
How to calculate the number of days between two selected dates (WhatsApp)
Creating a Loop in WhatsApp
Send Automated Message Templates based on Dates
Enhancing WhatsApp Bots with Delayed Responses Using External APIs
Notify Teammates of Chat via WhatsApp
Creating a Simple Cart in WhatsApp
Getting Subscribers: Opt-in, Contacts
WhatsApp Channel Settings
Parent Bot/Linked Bot - Add a main bot to your WhatsApp number
WhatsApp Channel Settings
Growth Tools for WhatsApp
Duplicating bots
Messaging and contacting your users
WhatsApp Campaigns 💌
WhatsApp's Message Templates
Audience block
Recognise the users input when sending a Message Template with buttons
Audiences
Send a Message Template from the Builder
Getting started!
WhatsApp Testing
Build a WhatsApp Bot - Best Practices and User guide
Build a WhatsApp Bot - Best Practices for Developers
Types of Content and Media you can use in WhatsApp 🖼
1. WhatsApp Article Directory
2. WhatsApp Integration FAQ's
Native blocks for WhatsApp
Other Channels - Messenger and APIChat
Facebook Messenger
The Facebook Messenger Ultimate Guide
Types of content you can use in Messenger bots 🖼
How to Preview a Messenger bot
Facebook Ad connected to Messenger Bot
API Chat (for Developers)
AI in Landbot
Non-native AI Features
Create a JSON format response from OpenAI in WhatsApp
Connect OpenAI Assistant with Landbot
How to build a FAQ chatbot with GPT-3
GPT-4 in Landbot
OpenAI
Prompt Engineering for GPT-3
Build a Customer Service Bot with ChatGPT and Extract Information
Native AI Features
Metrics and Data Management
Metrics Section
How to export the data from your bots
Export data: How to open a CSV file
Bot's Analyze Section
For Developers & Designers
JavaScript and CSS
CSS and Design Customizations
Embed Customizations
Modifying Embed Size
Load script and display bot on click button
How to launch a Landbot by clicking a button
Open LiveChat bot as soon as page loads (3 ways)
Design Customizations
How to use Google Fonts in Landbot
How to remove Landbot branding
Detect if a visitor is on Mobile/Tablet or Desktop
Customized display in the bot
Advanced (Custom CSS & Custom JS)
Components CSS Library Index
Background Class CSS
Identify Blocks CSS
Buttons Class CSS
Header Class CSS
Media Class CSS
Message Bubble Class CSS
Miscellaneous Classes CSS
CSS Customization Examples: "Back to School" Theme
Get started guide for CSS Design in Landbot
CSS Customization Examples: Call To Action: WhatsApp
CSS Examples: Lead Gen
CSS Customization Examples: "Translucid"
CSS Customization Examples: "Minimalist" Theme
Dynamic Data CSS
Form Block CSS
CSS for Typewriter Effect
CSS Customization Examples: Carrd Embed Beginner
Dynamically Change a Bot's Background
Proactive Message Customizations with Javascript and CSS
Landbot v3 - Web CSS - RTL
Multi Questions CSS
CSS Customization Examples: Video Bubble
Dynamically Change Any Style
CSS Customization Examples: CV Template
Change Landbot custom CSS dynamically from parent page onload
Widget/Bubble Customizations with Javascript and CSS
JavaScript
How to change Avatar dynamically (Landbot v3)
Javascript in WhatsApp
Javascript in Landbot v3
Different ways to format numbers with JS
How to display an HTML Table and a List in Landbot v3 web
Trigger a Global Keyword with JS (web v3)
Create Dynamic Shopping Cart with JS and CSS
Add a Chart (with Chart JS library) in your Landbot
Different ways to format numbers with JS (WhatsApp)
Pop up modal to embed third party elements
Landbot API
Send WhatsApp Messages with Landbot API
How to "send" a user to a specific point in the flow with Javascript and with the API
APIs
Create an SMS bot with ClickSend and API Chatbot
Create Opt-ins (Subscribers) using Landbot API
reply from Slack: How to create an integration to allow agents reply WhatsApp users from Slack (with Node JS)
MessageHooks - Landbot Webhooks
Resume flow based on external process with Landbot API (Request, Set, Go)
Tracking
Google Analytics - Track Events (Not embedded)
Google Analytics - Track Events (Embedded)
Facebook Pixel - Track Events (only Embedded)
How Track Google Analytics Events in Landbot with Google Tag Manager (GTM)
Google Adwords - How to track Google Adwords in Landbot
Set a timer to get the time spent during the flow
Workarounds and How To's
Building Tips & How to's
How to build an event registration Landbot (to be used in one screen by many attendees) (web only)
How to redirect user to another url in your site with Livechat open to continue conversation
How to let user select a time of booking (with a minimum 45 minutes notice)
How to redirect visitors to a URL (web only)
Embed Google Maps
How to add a Click-to-Call/Email/WhatsApp button
Airtable usecase: Create an event registration bot with limited availability
Reservation bot with Airtable
Workarounds & Codes
How to Detect Visitors Browser
Conditional Welcome (Non-embedded bots)
Conditional Welcome: Direct the Flow of Your Bot Based on External Parameters
Two-Step Email Verification
Detect if bot was opened
Fixing Web Bot Loading Issues for iOS Devices in Meta Campaigns with Disclaimers
Trigger Event if User Abandons Chat
Calculate Distances in WhatsApp
Customized Behavior in Mobile Browsers
Trigger Event if User Abandons Chat Using AWS
Launch Bot On Exit Intent
Display Bot During Business Hours Only (Livechat & Popup)
Delete Customer Data in Flow
Cookie consent banner (full page / full page embed)
Open / Close a Web bot (embedded)
Add Captcha Verification (Non-Embedded Bots)
Launching a bot depending on browser language
How to set up questions with a countdown
How to pass WordPress logged in user data to Landbot
Set the flow depending on the url path (for embedded landbots)
Generate a URL that has variables from user answers
Creating Masks for User Input (2 examples)
Popup on Exit Intent
More Topics
Adding & Managing your WhatsApp Channel
Facebook Business Verification - Best Practices 🇬🇧
Prefer watching than reading? No problem, we've got you covered 👇 🎥 Check out our Academy video tutorial You can check this same guide in a different language, by clicking on one of the following lin…
WhatsApp Number Deletion (WA Channel management)
Intro. There could be situations where you might need to delete the phone number that you have active with Landbot because you need it for a different use. In such cases, you'll need to get in contac…
Adding a WhatsApp number to your account
Intro. If you are ready to start working with "WhatsApp Business API" and boost your BOT's potential, here is a guideline on how to integrate a new number. Please, remember to check the "Requirements…
Meta processes guide: FBM verification, Official Business Account (OBA) requests, Appeals
This article will serve as a guide for different Meta Processes, like Facebook Business Verification, Official Business Account requests or Appeals. Each process has some prerequisites and points to…
Additional Number integration: Limitations and Requirements (Number integration)
Intro. It is possible to add an additional phone number to your Landbot account, and to do so you have to follow the step-by-step in our support article Adding a WhatsApp Number to your account. In t…
Existing WhatsApp Number Migration
There are two possible scenarios where a WhatsApp number already integrated in the WhatsApp Business API might be migrated; from a third-party BSP to Landbot or from 360Dialog to Landbot. Before star…
Key Insights for Migrating to WhatsApp Business API Cloud
Why Migrate to our BSP? You might be wondering why you need to migrate your number. Let us explain! Meta is phasing out its local WhatsApp Business API service in favor of a new cloud-based API, high…
