Customized Embed Actions

How to redirect user to another url in your site with Livechat open to continue conversation

There are cases where we want to make a conversation across all our site, and guide the user during the whole experience or maybe point them to the right direction and offer them still some sort of s…

Pau Sanchez
Updated by Pau Sanchez

How to Detect Visitors Browser

There is certain information that we can obtain from our clients so that we can better understand them. In this case, we will show how to know if they are using a mobile or a computer. For this, we w…

Updated

Customize and embed your WhatsApp Widget

Introduction. One of the best ways to get your users to interact with your WhatsApp bot is by adding a WhatsApp chat widget on a Landing page of your choice (depending on who your target audience is)…

Updated

Modifying Embed Size

When embedding a container in a web page it's sometimes needed to adjust the size or position of the container. Here's how to do so using various container types

Abby
Updated by Abby

Conditional Welcome: Direct the Flow of Your Bot Based on External Parameters

There are several instances where we may need a dynamic bot with different flow options. In this example, we'll create two different flows for our user, depending on an external parameter, in this ca…

Abby
Updated by Abby

Detect if bot was opened

Sometimes we may want to detect if the chatbot was opened, even if the client didn't interact This will give us some insight into how many users start to interact and don't complete the interaction I…

Abby
Updated by Abby

Customized Behavior in Mobile Browsers

Load different bot for mobile browsers. In some cases due to UE or content we may want to load a different bot if the user is on a mobile device In order to do this we will need to add a script to ou…

Pau Sanchez
Updated by Pau Sanchez

Load script and display bot on click button

Below is the sample code of a site that will trigger a pop up as soon as the site is loaded, and a button that if clicked it will reopen the bot once is closed <!DOCTYPE html> <head> <meta name="view…

Updated

Launch Bot On Exit Intent

Here's how to launch a Popup or Livechat bot when the user is trying to leave the page: We'll insert the following script after our embed script and before the end of the script tag: function onMouse…

Abby
Updated by Abby

Display Bot During Business Hours Only (Livechat & Popup)

In the case that we only want to display the bot during business hours, we'll simply add a snippet to the Javascript of the bot (only Livechat & Popup). In this workaround we'll use the Javascript me…

Abby
Updated by Abby

Open / Close a Web bot (embedded)

This solution will allow you to automatically open the embedded bot on your website, whether it's a Livechat or Popup type, and also close the bot when clicking a button. You have a template ready to…

Ana
Updated by Ana

Launching a bot depending on browser language

We know how important it is to provide personalized customer service, which is why we have created this workaround to display a bot based on the language of the user's browser. You need to create a b…

Updated

How to pass WordPress logged in user data to Landbot

Being able to identify logged in users can be very important for some businesses and websites. We can achieve that by passing the lead's information in an identity in the embed code. We are using Wor…

Abby
Updated by Abby

Set the flow depending on the url path (for embedded landbots)

Only for landbots embedded (not standalone). Do not test in Preview mode. We might want to personalise the experience of the visitor to our site with different "chatbots" depending on the section tha…

Ana
Updated by Ana

How to launch a Landbot by clicking a button

Here below you can find the code you need to trigger and open your landbot, embedded as a LiveChat or Pop up mode, by clicking a button. <html> <body> <div id="wrapper"> <button class="openbot">Open…

Ana
Updated by Ana

Open LiveChat bot as soon as page loads

These scripts are valid for both Livechat and Popup embed types. Maybe we want to display the LiveChat as soon as the page is loaded to greet customers, here are three ways to do it, we will always l…

Ana
Updated by Ana

Detect if a visitor is on Mobile/Tablet or Desktop

To suit a better experience or a different solution depending on the device the user is browsing with, we can set up a "detector" and a condition to redirect the user one way or another. Also we can…

Ana
Updated by Ana

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