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Variables in Landbot - Getting Started
Landbot System Variables
Builder's keyboard shortcuts and mechanics! π
Builder Interface
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Guidelines π 5 best practices for chatbot design in Landbot π€
How to "debug" (troubleshoot) your bot's flow to spot possible errors (for non coders)
Build a bot
Blocks and flow operations
AB Test block (randomize flow)
Buttons block
Buttons block
Reply Buttons block (WhatsApp)
Any of the above Output
How to open a new URL in another tab (window)
How to set up Multiple Choice questions
Code Block (Javascript)
Conditions block
Conditions block
Conditions block II (with Dates, Usage and Agents variables)
How to ask a question based on a variable not being set (empty URL params)
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Global Keywords π
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Lead Scoring block
Persistent Menu
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Get started with the Formulas block
Formulas Blocks Dashboard
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ActiveCampaign
Airtable
Airtable integration block
Get data filtered from Airtable with a Brick- Shop example
20 different ways to GET and filter data from Airtable
How to add/update different field types in Airtable (POST, PATCH & PUT)
How to Create, Update, Retrieve and Delete records in Airtable (POST, PATCH, GET & DELETE)
Get more than 100 items from Airtable
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How to Get an Airtable Token
Advanced filters formulas Airtable block
Update Multiple Records in Airtable Using a Loop
Calendly
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DeepL
Dialogflow
Dialogflow & Landbot course
Dialogflow & Landbot intro: What is NLP, Dialogflow and what can you do with it?
Dialogflow & Landbot lesson 1: Create your first agent and intent in Dialogflow
Dialogflow & Landbot lesson 2: Get the JSON Key
Dialogflow & Landbot lesson 3: Setting up of Dialogflow in Landbot
Dialogflow & Landbot lesson 4: Training phrases and responses for a FAQ
Dialogflow & Landbot lesson 5: Entities and Landbot variables
Dialogflow & Landbot lesson 6: Redirect user depending on Dialogflow response parameters (intent, entities and more)
Learn more about Dialogflow - Courses and communities
Integrations > Dialogflow Block
How to extract parameters from Dialogflow response with Formulas
Dialogflow Integration Dashboard
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Dialogflow - How to get JSON Key
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How Track Google Analytics Events in Landbot with Google Tag Manager (GTM)
Landbot in your web with Google Tag Manager
HubSpot
IFTTT
Integromat
Connecting MySQL with Make.com (formerly Integromat)
How to upload a file to Google Drive using Make.com (formerly Integromat)
Send WhatsApp Message Template from Make (ex Integromat)
Make.com (formerly Integromat) trigger
How to send an email through Sendinblue by Make.com (formerly Integromat)
Get Opt-ins (Subscribers) from Facebook Leads using Make (ex Integromat)
How to extract data from an external source with Make.com and use it in Landbot
Integrately
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Prompt Engineering for GPT-3
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Shopify
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How to display the near location of your store in WhatsApp (with Store Locator Widgets)
How to display the near location of your store for Web bots (with Store Locator Widgets)
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Wordpress
Xano
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Zapier
Zapier block
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How to send an email with Gmail by Zapier
Get Opt-ins (Subscribers) from Facebook Leads using Zapier
How to extract data from an external source with Zapier and use it in Landbot
Zapier trigger
How to complete a digital signature flow by Zapier
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Trigger Automation block
WhatsApp Channel
Getting started with the WhatsApp Integration
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Facebook Business Verification - Best Practices π¬π§
Adding a WhatsApp number to your account
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Opt-in, Templates and Campaigns
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Audience block
Recognise the users input when sending a Message Template with buttons
Audiences
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Opt-in Check Block
WhatsApp Bot Creation - Best Practices and compatibility guide
Build a WhatsApp Bot - Best Practices and User guide
Build a WhatsApp Bot - Best Practices for Developers
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Types of Content and Media you can use in WhatsApp πΌ
WhatsApp - How to direct a user through a different bot flow on their second visit
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Javascript in WhatsApp
How to calculate the number of days between two selected dates (WhatsApp)
Creating a Loop in WhatsApp
AI in WhatsApp
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Different ways to format numbers with JS (WhatsApp)
Notify Teammates of Chat via WhatsApp
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1. WhatsApp Article Directory
2. WhatsApp Integration FAQ's
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Other Channels - Messenger and APIChat
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The Facebook Messenger Ultimate Guide
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Building a Slack APP Bot with Landbot APIChat and Node JS
Build a Telegram Bot with Landbot APIChat and Node JS
Duplicating bots
AI in Landbot
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Metrics Section
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Bot's Analyze Section
For Developers & Designers
CSS and Design Customizations
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Modifying Embed Size
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CSS Customization Examples: "Back to School" Theme
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CSS Customization Example: "Lead Gen"
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CSS Customization Examples: Carrd Embed Beginner
Make Persistent Menu Appear During the Flow
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CSS Customization Examples: CV Template
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CSS for Typewriter Effect
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Landbot v3 - Web CSS - RTL
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How to remove Landbot branding
HTML Template for Emails
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Detect if a visitor is on Mobile/Tablet or Desktop
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How to display an HTML Table and a List in Landbot v3 web
Progress Bar Workaround
Add a Chart (with Chart JS library) in your Landbot
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Components CSS Library
Components CSS Library Index
Background Class CSS
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Buttons Class CSS
Header Class CSS
Media Class CSS
Message Bubble Class CSS
Miscellaneous Classes CSS
Recommended Image Sizes
Dynamic Data CSS
Form Block CSS
Multi Questions CSS
Get started guide for CSS Design in Landbot
Landbot APIs
APIs
Create an SMS bot with ClickSend and API Chatbot
reply from Slack: How to create an integration to allow agents reply WhatsApp users from Slack (with Node JS)
MessageHooks - Landbot Webhooks
Javascript and SDK
Workarounds and How To's
Building Tips & How to's
How to build an event registration Landbot (to be used in one screen by many attendees) (web only)
How to redirect user to another url in your site with Livechat open to continue conversation
How to let user select a time of booking (with a minimum 45 minutes notice)
Get the array's index of the user selection and extract information from array
How to redirect visitors to a URL (web only)
Embed Google Maps
How to add a Click-to-Call/Email/WhatsApp button
How to disable a bot
Airtable usecase: Create an event registration bot with limited availability
How to calculate the number of days between two selected dates
Reservation bot with Airtable
Set a timer to get the time spent during the flow
Workarounds & Codes
How to Detect Visitors Browser
Conditional Welcome (Non-embedded bots)
Conditional Welcome: Direct the Flow of Your Bot Based on External Parameters
Two-Step Email Verification
Detect if bot was opened
Different ways to format numbers with JS
Trigger Event if User Abandons Chat
Calculate Distances in WhatsApp
Customized Behavior in Mobile Browsers
Trigger Event if User Abandons Chat Using AWS
Launch Bot On Exit Intent
Display Bot During Business Hours Only (Livechat & Popup)
Delete Customer Data in Flow
Cookie consent banner (full page / full page embed)
Add Captcha Verification (Non-Embedded Bots)
Launching a bot depending on browser language
Trigger a Global Keyword with JS (web v3)
Create a Scale out of Buttons - Workaround
How to set up questions with a countdown
How to pass WordPress logged in user data to Landbot
Create Dynamic Shopping Cart with JS and CSS
Set the flow depending on the url path (for embedded landbots)
Generate a URL that has variables from user answers
Resume flow based on external process with Landbot API (Request, Set, Go)
Creating Masks for User Input (2 examples)
Popup on Exit Intent
More Topics
Table of Contents
- What is Number Porting?
- Preparation checklist
- I am migrating my current number from a different provider to Landbot
- First time migrating/porting a number
- Step 1: Setting up a call with the Success team
- Step 2: Requesting the phone number migration
- Step 3: Accepting Message on Behalf request in Business Manager
- Step 4: Number registration
- Step 5: Wait for setup
- Step 6: Generating an API key
- Step 7: Finalising the migration
- Synchronising Message Templates
- Migrating/Porting number when it's not your first time
- All Categories
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- WhatsApp Number Migration / Porting to Landbot
WhatsApp Number Migration / Porting to Landbot
- What is Number Porting?
- Preparation checklist
- I am migrating my current number from a different provider to Landbot
- First time migrating/porting a number
- Step 1: Setting up a call with the Success team
- Step 2: Requesting the phone number migration
- Step 3: Accepting Message on Behalf request in Business Manager
- Step 4: Number registration
- Step 5: Wait for setup
- Step 6: Generating an API key
- Step 7: Finalising the migration
- Synchronising Message Templates
- Migrating/Porting number when it's not your first time
What is Number Porting?
Number Porting means that a phone number that is already registered in the WhatsApp Business API can be moved between WhatsApp Business API accounts. This allows for businesses to change BSPs (Business Solution Provider) or move their number to a new account, but only if the source and destination Business Manager IDs are the same.
After being migrated, a phone number keeps its display name, quality rating, messaging limits, Official Business Account status, and any high-quality message templates previously approved.
Template Messages and chat history migration
Only the high quality message templates are migrated on this process.
Low quality, rejected, or pending templates are not migrated. Any existing message templates in the destination WhatsApp Business Account (WABA) will not be overwritten.
Message and chat history are not migrated with this process.
Prerequisites for Number Porting
In order for a Phone Number to be ported to 360dialog:
- You must be able to receive and verify a 6 Digit PIN Code through SMS or Voice Call.
- The WhatsApp Business Account connected to the number to be ported must be verified by Facebook. Accounts in Sandbox and Limited access tier mode cannot be ported.
- Two-Factor Verification (2FA) must be disabled for the number.
You must also have:
- Admin Access to Business Manager: this is necessary since you will need to accept the Message-on-Behalf request.
- Facebook Business ID of the number to be ported.
Preparation checklist
Before migrating a number, please make sure you go through the following checklist:
- Valid Facebook Business ID
You can find your Facebook Business Manager ID (FBM ID) by going to the Business info section of your Business Manager. The FBM ID must be associated with the WhatsApp Account / Number that you are trying to migrate.
- Admin Access to Facebook Business Manager
You must have Admin access to the FBM Account. - Facebook Business Manager is verified
- Phone number access
You must have access to the phone number to receive a 6 Digit PIN Code via SMS or Phone Call.
During the process you'll have to disable your Two Factor Verification.
You must check and confirm with your old BSP that Two-Factor Verification (2FA) is disabled on the existing WhatsApp Business API Client.
I am migrating my current number from a different provider to Landbot
First time migrating/porting a number
If you already have a WhatsApp phone number integrated with Landbot and need to migrate it to the our new partner, please follow these steps.
1. During this process incoming and outgoing messages on your WhatsApp number will stop
2. Message Templates won't be available for a few hours.
3. Message Templates ID's will change
Step 1: Setting up a call with the Success team
- Open your Landbot app
- Navigate to Channels (the antenna icon on the left of your dashboard) or click here
- Click on WhatsApp Business NEW
Step 2: Requesting the phone number migration
Once you have received confirmation from the Success team that your 2FA has been disconnected
- Go back to Channels (the antenna icon on the left of your dashboard) or click here.
- Click on "I have a WhatsApp account with other BSP"
- This will open a form that you'll need to fill out with the following info:
- Email to login to your 360Dialog account
- Your full name
- The company name of the phone number you're migrating
- The Facebook Business Manager ID you used when doing the integration in the first place
- The phone number you're migrating
- The current BSP (please choose Zendesk)
- A password to login to your 360Dialog account
Once you've filled out all these details, mark the check box and click Accept Terms.
Step 3: Accepting Message on Behalf request in Business Manager
Once you've done that, you'll be redirected to a second page which will ask you to accept a message on behalf in your Facebook Business Manager.
This message can be found in the Requests section of your FBM.
Once you have accepted the notification, mark the check box and click "Continue to phone number verification".
Step 4: Number registration
You must have access to the phone number to verify the ownership and receive a 6 Digit PIN Code per SMS or Voice Call.
If you do not receive the PIN code in 1 hour after triggering it, contact success@landbot.io
Step 5: Wait for setup
You need to wait for the number to be set up. This step takes a few minutes, but right afterwards the API key generation will be possible.
If your page does not change after more than 1 hour, please contact success@landbot.io
Step 6: Generating an API key
After the phone number is migrated and set up, you will be able to generate the API key and send messages with the number migrated to 360dialog.
How do I generate an API key?
1. Login to your 360 Client Hub
2. Navigate to the WhatsApp Accounts section
3. Find the number you want to generate the API Key for
4. Click Generate API Key
Step 7: Finalising the migration
To finalise the migration:
- Copy the API Key
- Navigate back to your Landbot app or click here
- Click on "I already have a 360Dialog account"
- Paste your API Key, give the channel a name and click Confirm.
Synchronising Message Templates
If once you have completed your migration, you'd like to sync your Message template messages, please follow these steps:
- From the 360Dialog Hub, click on Manage Templates of your WhatsApp account
- This should take you to the Templates section
- Click on Synchronize with Facebook to load your templates
- Navigate back to your WhatsApp channel > Message templates on your Landbot account and click Sync message templates
Migrating/Porting number when it's not your first time
If you already have a 360Dialog account, you will follow a slightly different process to add additional numbers to Landbot.
- Login to your 360 Client Hub
- Navigate to the WhatsApp Accounts section
- Hover over the blue circle and click "port existing number to 360Dialog"
- Fill out the following details:
- WhatsApp Phone number to be migrated
- WhatsApp Business Account
If the WhatsApp Business Id is not on your list, click on "Create new WhatsApp Business Account"- Facebook Business Manager ID of the account
Once you have filled that in you will have to follow the same steps as Migrating a new number starting at Step 3
If you need any assistance during the whole process, do not hesitate to contact your Account Manager or success@landbot.io.