Landbot Help

Variables in Landbot - Getting Started

Builder's keyboard shortcuts and mechanics! 🏗

Builder Interface

How to "debug" (troubleshoot) your bot's flow to spot possible errors (for non coders)

Starting Point

How to disable a bot

Bricks Ultimate Guide

Brick Templates

Bricks Workarounds (ready to use)

Bot General Settings

Second Visit Settings

Custom System Messages

Hidden Fields (Get params / UTMs from url and use it as variables)

Landbot native SEO & Tracking tools

Typing Emulation (Message Delay)

Build it for me!

Getting started - build a bot

Media block

How to display images with a variable URL source

How to embed a .gif file inside a message

Different ways to embed Videos in Landbot

Display video and hide button to continue until video has ended

Send a Message block - Simple Message

Goodbye block

How to avoid visitors selecting specific days of the week

Question: Date block

How to calculate the number of days between two selected dates

Send an Email

Question: Email block

HTML Template for Emails

Form Block

Create a Checkbox in the Form Block

Question: Scale block

Create a Scale out of Buttons - Workaround

Buttons block

How to set up Multiple Choice questions

Multi-Question block

Question: Address block

Question: Autocomplete block

Question: File block

Question: Name block

Question: Number block

Question: Phone block

Question: Picture Choice block

Question: Rating block

Question: Text block

Question: URL block

Question: Yes/No block

Code block

Code Set

Dynamic Data (Arrays)

Get the array's index of the user selection and extract information from array

How to Perform Basic Calculations

Get started with the Formulas block

Formulas Blocks Dashboard

Formulas - Regex

Formulas - Date

Formulas - String

Formulas - Logical

Formulas - Math

Formulas - Object

Formulas - Comparison

Formulas - Array

Persistent Menu

Make Persistent Menu Appear During the Flow

Trigger Automation block

Webhook Block Dashboard

Webhook block (External API REST)

How to TEST your Http Request (Webhook block)

Landbot System Variables

Set Variable

Any of the above Output

Global Keywords 🌍

Keyword Jump

Lead Scoring block

Jump To block

AB Test

Conditions block

Conditions block II (with Dates, Usage and Agents variables)

Close Chat block

How to ask a question based on a variable not being set (empty URL params)

Business Hours block

Custom Goals

Note block

How to open a new URL in another tab (window)

How to redirect visitors to a URL (web only)

Conditional Welcome (Non-embedded bots)

How to add a Click-to-Call/Email/WhatsApp button

Redirect User Based on Language Input (DeepL)

Generate a URL that has variables from user answers

Popup on Exit Intent

Export Flow on canvas as PNG

Share your Bot as a Template 🌎

How to share a Web bot

How to redirect user to another url in your site with Livechat open to continue conversation

How to Detect Visitors Browser

Customize and embed your WhatsApp Widget

Modifying Embed Size

Conditional Welcome: Direct the Flow of Your Bot Based on External Parameters

Detect if bot was opened

Customized Behavior in Mobile Browsers

Load script and display bot on click button

Launch Bot On Exit Intent

Display Bot During Business Hours Only (Livechat & Popup)

Open / Close a Web bot (embedded)

Launching a bot depending on browser language

How to pass WordPress logged in user data to Landbot

Set the flow depending on the url path (for embedded landbots)

How to launch a Landbot by clicking a button

Open LiveChat bot as soon as page loads

Detect if a visitor is on Mobile/Tablet or Desktop

Embed the bot into your Website

Embed Landbot in an iframe

Landbot in Wix

Landbot in your web with Google Tag Manager

Landbot in Webflow

Embed in Sharetribe

Landbot in Shopify

Embedding Landbot in Carrd

Landbot in Wordpress

Landbot in Squarespace

Customizing the Proactive Message

Design Section Guide 🎨

Icons & Logo - Avatar (Web)

How to validate phone number with SMS verification (with Vonage Verify)

Cookie consent banner (full page / full page embed)

Add Captcha Verification (Non-Embedded Bots)

Creating Masks for User Input (2 examples)

Subscription Section

Payment FAQ 💳

Fair Use Policy

Account Settings

Account Homepage

Dashboard

Common reasons for not receiving account activation email

Landbot's Privacy & Security Policies

Compliance with the GDPR - General Data Protection Regulation

Landbot's Abuse Policy - How to Report an Abusive Use of Landbot

Agent Status and Log out

Roles & Permissions for Teammates

Teammates - Add extra agents (seats) to your Account

Notifications section

Startup Discounts

NGOs and Educational Organizations Discount

Human Takeover block

Inbox Section Guide

Airtable integration block

Get data filtered from Airtable with a Brick- Shop example

20 different ways to GET and filter data from Airtable

How to add/update different field types in Airtable (POST, PATCH & PUT)

How to Create, Update, Retrieve and Delete records in Airtable (POST, PATCH, GET & DELETE)

Get more than 100 items from Airtable

Insert Multiple Records to Airtable with a Loop

How to Get an Airtable Token

Advanced filters formulas Airtable block

Airtable usecase: Create an event registration bot with limited availability

Update Multiple Records in Airtable Using a Loop

Reservation bot with Airtable

Calendly Integration block

Dialogflow & Landbot intro: What is NLP, Dialogflow and what can you do with it?

Dialogflow & Landbot lesson 1: Create your first agent and intent in Dialogflow

Dialogflow & Landbot lesson 2: Get the JSON Key

Dialogflow & Landbot lesson 3: Setting up of Dialogflow in Landbot

Dialogflow & Landbot lesson 4: Training phrases and responses for a FAQ

Dialogflow & Landbot lesson 5: Entities and Landbot variables

Dialogflow & Landbot lesson 6: Redirect user depending on Dialogflow response parameters (intent, entities and more)

Learn more about Dialogflow - Courses and communities

Integrations > Dialogflow Block

How to extract parameters from Dialogflow response with Formulas

Dialogflow Integration Dashboard

Dialogflow in Unsupported Languages (& Multilingual)

Dialogflow - How to get JSON Key

Google Sheets (Insert, Update and Get data)

How to use Google Sheets to create a simple verification system for returning visitors

How to Upload Document & store link

How to give unique Coupon Codes (with Google Spreadsheets)

Google Sheets Integration Dashboard

How to insert a new row with data and formulas in Google Sheets

How to use Google Spreadsheet as a Content Management System for your bot

Hubspot Calendar in Landbot

Create a Contact in Hubspot

HubSpot Integration Block

MailChimp integration block

Mailchimp Integration Dashboard

Salesforce Integration Block

Segment

Sendgrid Integration Dashboard

How to create a custom SendGrid email - (Custom "from" email)

Slack Notification block

Slack Integration Dashboard

Stripe integration block (v2)

Stripe Integration Dashboard

Zapier block

Zapier Integration Dashboard

How to insert a row to Google Spreadsheet by Zapier

How to generate a document with PDFMonkey by Zapier

Send WhatsApp Message Templates from Zapier

How to send an email with Gmail by Zapier

Get Opt-ins (Subscribers) from Facebook Leads using Zapier

How to extract data from an external source with Zapier and use it in Landbot

Zapier trigger

How to complete a digital signature flow by Zapier

Make a survey with Landbot and display the results in a Notion table using Zapier

Zendesk Integration Dashboard

Create a contact and assign it to a list in Activecampaign (API)

How to list events from Google Calendar using Paragon

How to use Google Fonts in Landbot

Embed Google Maps

Google Maps API Key for Address block

Extract Data With Google Maps Geocoding API

Calculate Distances With Google Maps API

How to book Google meet by using Pabbly

IFTTT trigger

How to create a contact and add it to a deal in Pipedrive using Integrately

Integrately trigger

Create Contacts in Intercom

Create a Ticket in Intercom

Connecting MySQL with Make.com (formerly Integromat)

How to upload a file to Google Drive using Make.com (formerly Integromat)

Send WhatsApp Message Template from Make (ex Integromat)

Make.com (formerly Integromat) trigger

How to send an email through Sendinblue by Make.com (formerly Integromat)

Get Opt-ins (Subscribers) from Facebook Leads using Make (ex Integromat)

How to extract data from an external source with Make.com and use it in Landbot

OCR in Landbot

Pabbly trigger

Paragon trigger

How to send the SMS with verification code using Pipedream

Pipedream trigger

Fill and download PDF with PDF Monkey

How to display the near location of your store for Web bots (with Store Locator Widgets)

Xano Database

Update a Ticket in Zendesk

Create a Ticket in Zendesk

WhatsApp Testing

Build a WhatsApp Bot - Best Practices and User guide

Build a WhatsApp Bot - Best Practices for Developers

Types of Content and Media you can use in WhatsApp 🖼

1. WhatsApp Article Directory

2. WhatsApp Integration FAQ's

Facebook Business Verification - Best Practices 🇬🇧

WhatsApp Number Deletion (WA Channel management)

Adding a WhatsApp number to your account

WhatsApp’s Messaging Policy: New Accepted Industry verticals

Meta processes guide: FBM verification, Official Business Account (OBA) requests, Appeals

Additional Number integration: Limitations and Requirements (Number integration)

Existing WhatsApp Number Migration

Key Insights for Migrating to WhatsApp Business API Cloud

WhatsApp bots - Feature Compatibility Guide

WhatsApp - How to direct a user through a different bot flow on their second visit

WhatsApp - Get user out of error message loop

How to get Opt-ins (Subscribers) for your WhatsApp 🚀

WhatsApp Quality - Best Practices

Opt-In block for WhatsApp 🚀

Opt-in Check Block

Parent Bot/Linked Bot - Add a main bot to your WhatsApp number

WhatsApp Channel Settings

Growth Tools for WhatsApp

Duplicating bots

WhatsApp Campaigns 💌

WhatsApp's Message Templates

Audience block

WhatsApp Marketing Playbook: Best Practices for Leadgen

Audiences

How to calculate the number of days between two selected dates (WhatsApp)

Creating a Loop in WhatsApp

Recognise the users input when sending a Message Template with buttons

Trigger Event if User Abandons Chat

Calculate Distances in WhatsApp

Send Automated Message Templates based on Dates

Trigger Event if User Abandons Chat Using AWS

reply from Slack: How to create an integration to allow agents reply WhatsApp users from Slack (with Node JS)

Set Up a Delay Timer in Bot

Notify Teammates of Chat via WhatsApp

Reply Buttons block (WhatsApp)

Keyword Options 🔑 Assign keywords to buttons (WhatsApp and Facebook)

List Buttons Block (WhatsApp)

Collect Intent block

Send a WhatsApp Message Template from the Builder

The Facebook Messenger Ultimate Guide

Types of content you can use in Messenger bots 🖼

How to Preview a Messenger bot

Facebook Ad connected to Messenger Bot

Create an SMS bot with ClickSend and API Chatbot

How to create an API chat bot and set up the Hook Url

Building a Slack APP Bot with Landbot APIChat and Node JS

Build a Telegram Bot with Landbot APIChat and Node JS

Create a JSON format response from OpenAI in WhatsApp

Connect OpenAI Assistant with Landbot

AI in WhatsApp

How to build a FAQ chatbot with GPT-3

GPT-4 in Landbot

OpenAI

Prompt Engineering for GPT-3

Build a Customer Service Bot with ChatGPT and Extract Information

AI Lead Gen Assistant

AI Appointment Assistant

AI FAQs Assistant

Metrics Section

How to export the data from your bots

Export data: How to open a CSV file

Bot's Analyze Section

How to remove Landbot branding

Advanced (Custom CSS & Custom JS)

Components CSS Library Index

Background Class CSS

Identify Blocks CSS

Buttons Class CSS

Header Class CSS

Media Class CSS

Message Bubble Class CSS

Miscellaneous Classes CSS

CSS Customization Examples: "Back to School" Theme

Get started guide for CSS Design in Landbot

CSS Customization Examples: Call To Action: WhatsApp

CSS Examples: Lead Gen

CSS Customization Examples: "Translucid"

CSS Customization Examples: "Minimalist" Theme

Dynamic Data CSS

Form Block CSS

CSS for Typewriter Effect

CSS Customization Examples: Carrd Embed Beginner

Dynamically Change a Bot's Background

Proactive Message Customizations with Javascript and CSS

Landbot v3 - Web CSS - RTL

Multi Questions CSS

CSS Customization Examples: Video Bubble

Dynamically Change Any Style

CSS Customization Examples: CV Template

Change Landbot custom CSS dynamically from parent page onload

Widget/Bubble Customizations with Javascript and CSS

How to change Avatar dynamically (Landbot v3)

Javascript in WhatsApp

Javascript in Landbot v3

Different ways to format numbers with JS

How to display an HTML Table and a List in Landbot v3 web

Trigger a Global Keyword with JS (web v3)

Create Dynamic Shopping Cart with JS and CSS

Add a Chart (with Chart JS library) in your Landbot

Different ways to format numbers with JS (WhatsApp)

Pop up modal to embed third party elements

Send WhatsApp Messages with Landbot API

How to "send" a user to a specific point in the flow with Javascript and with the API

APIs

Create Contacts (Opt-ins) using Landbot API

MessageHooks - Landbot Webhooks

Resume flow based on external process with Landbot API (Request, Set, Go)

Google Analytics - Track Events (Not embedded)

Google Analytics - Track Events (Embedded)

Facebook Pixel - Track Events (only Embedded)

How Track Google Analytics Events in Landbot with Google Tag Manager (GTM)

Google Adwords - How to track Google Adwords in Landbot

Set a timer to get the time spent during the flow

Simple cart v0.2

How to build an event registration Landbot (to be used in one screen by many attendees) (web only)

How to let user select a time of booking (with a minimum 45 minutes notice)

Two-Step Email Verification

Fixing Web Bot Loading Issues for iOS Devices in Meta Campaigns with Disclaimers

Progress Bar Workaround

How to set up questions with a countdown

Creating a Simple Cart in WhatsApp

Introducing a new Landbot Community 🎉

Landbot Affiliate Program

All Categories

Build a bot

Basics, how to use our builder, message and logic blocks

128 articles by 13 authors

Account Settings and Billing

Manage your Account Settings and Billing here. Worried about Security and Privacy? We got you all covered. Hit here to learn more.

16 articles by 5 authors

Human Takeover & Inbox

Establish a direct chat with your users and manage them in your Inbox!

2 articles by 1 author

Integrations with Landbot

Check out our articles and "how to" guides to integrate Landbot with other services, such as Google Sheets, Mailchimp, Sendgrid, Calendly... or embeds in Weblfow, Wordpress... or connect to external APIs... and more!

88 articles by 10 authors

WhatsApp Channel

Create conversational marketing campaigns, engage existing customers and provide excellent customer service, all inside WhatsApp!

45 articles by 14 authors

Other Channels - Messenger and APIChat

Learn how to link your bots to Facebook pages and API channels.

8 articles by 4 authors

AI in Landbot

Discover how to leverage Landbot's built-in AI capabilities to automate interactions, enhance customer engagement, and streamline processes.

11 articles by 6 authors

Metrics and Data Management

Export all of your users in a CSV and measure the block-by-block conversion rate, getting a birds-eye view of all the interactions.

4 articles by 2 authors

For Developers & Designers

Are you happy playing around with JS/CSS/HTML? Learn how to boost your Landbot with these handy articles then!

51 articles by 6 authors

Workarounds and How To's

Want to explore all the possibilities of your bots beyond our native features? Check out this section for Workarounds, How To's and examples prepared by our Customer Support team!